4.7

Move-In Experience Survey (30-90 days post move-in)

2257 CUSTOMER REVIEWS

  • 5 star

    81.2%

  • 4 star

    12.2%

  • 3 star

    3.6%

  • 2 star

    1.2%

  • 1 star

    1.8%

4.6

Quality of Home

4.7

Quality of Experience

4.7

Caring Displayed

4.8

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Liberty at Lincoln 55s - LN, February 2026

5

Review of Overall Experience

Cassie, Patrick, and Scott were fantastic to work with. They were knowledgeable, helpful, kind, and felt like they wanted our experience to be positive. We did have some issues with the house, but Scott really helped to get those taken care of quickly. However, our main recommendation for Meritage would be to allow for a longer build time. We would've rather had Meritage postpone our closing date for about a week later to get everything fixed before we moved in rather than us needing so many vendors to come in after.

Richmond CC 50s - LN, February 2026

5

Review of Overall Experience

The whole process was smooth buying my house. Haiyan, Julio and Fidel really helped me a lot.