4.7

Move-In Experience Survey (30-90 days post move-in)

2236 CUSTOMER REVIEWS

  • 5 star

    81.2%

  • 4 star

    12.3%

  • 3 star

    3.6%

  • 2 star

    1.2%

  • 1 star

    1.8%

4.6

Quality of Home

4.7

Quality of Experience

4.7

Caring Displayed

4.8

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Richmond CC 50s - LN, January 2026

4

Review of Overall Experience

Respondent had no comments.

Liberty Ranch 60s - LN, December 2025

5

Review of Overall Experience

I would like to give exceptional recognition to Juan, our Construction Manager. Juan addressed every single issue—no matter how small—immediately and without hesitation. If something needed attention, he made a call on the spot and ensured it was handled promptly and correctly. This was my first home purchase after a very traumatic prior experience, so I came into this process extremely cautious and hesitant. Juan was not only professional and knowledgeable, but also reassuring, responsive, and genuinely caring. He made the entire experience feel seamless, transparent, and stress-free, which meant more to me than I can express. Juan’s communication, follow-through, and commitment to quality completely restored my confidence in the home-buying process. Because of him, what could have been an anxious experience became an exciting and positive milestone. He is a tremendous asset to the Meritage team and absolutely deserves high praise and recognition for his outstanding work. Alex, Cassie, and Lacy were all extremely helpful as sales experts.

BUILDER PROFILE

Meritage Homes - Northern California
860 Stillwater Rd #200A
West Sacramento, CA
95605
855-588-6374