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Meritage Homes - Phoenix

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Star Rating

4.5 / 5 from 4,920 surveys

Rating distribution

Based on 4920 surveys

5 Stars
74%
4 Stars
13%
3 Stars
6%
2 Stars
3%
1 Stars
4%

Quality of Home

4.5 / 5

Quality of Experience

4.5 / 5

Caring Displayed

4.4 / 5

Overall Responsiveness

4.4 / 5

Recent survey feedback

Show Latest

June 2026Mountain View Estates 55s LN

Overall Star Rating: 5.0 / 5

Mario has been such a great help as well , very informative and helpful

June 2026Paloma Creek 45s LN

Overall Star Rating: 5.0 / 5

I have and I would recommend Meritage homes to friends and relatives, Joaquin , Frank and Mike have been making it so easy to deal with it, responding and addressing our concerns

June 2026Mountain View Estates 55s LN

Overall Star Rating: 5.0 / 5

I had an overall positive experience with Meritage Homes throughout the home buying process. I would especially like to recognize Mario Salas and Mauricio for their outstanding customer service, professionalism, and dedication. They were always responsive, patient, and willing to answer and questions, making the entire process much smoother and less stressful. I especially appreciated the energy-efficient features and modern design elements that come standard in the home. While there were a few minor issues that naturally come with new construction, Mario was attentive and worked diligently to address concerns and provide updates along the way. Overall , I am very pleased with the quality of my home and support I received from the Meritage team. Thanks to Mario and Mauricio, my home-buying experience was a positive one, and I would gladly recommend Meritage Homes to anyone looking to purchase a new home.

June 2026Rancho Mirage 50s LN

Overall Star Rating: 5.0 / 5

Very professional! Prompt response and prompt assistance

June 2026Mountain View Estates 55s LN

Overall Star Rating: 5.0 / 5

Smooth process, good communication, questions answered quickly, and everything went as expected.

June 2026Rancho Mirage 45s LN

Overall Star Rating: 5.0 / 5

Very helpful and prompt response still minor issues pending.

June 2026Rancho Mirage 45s LN

Overall Star Rating: 1.0 / 5

Excellent customer service and so glad to make our decision with Meritage Home!! Special thanks and kudos to Dennis, who helped us patiently with all our questions during closing and explained every in&Out of our new home! Thank you Dennis and your seven STAR 🌟

June 2026Rancho Mirage 60s LN

Overall Star Rating: 5.0 / 5

From the sales team to the new home orientation with Dennis, my experience with Meritage Homes has been a great experience! I have purchased several homes through the years and buying my new Meritage home has been the most positive. The follow up and support of the team has been much appreciated. There have been a few questions and minor issues since I moved and when I have reached out to Dennis, he responds quickly to answer questions or to complete minor repairs. He goes above and beyond to assist others. In fact, while we were unloading the PODS and could not move our bookcases into the home, Dennis was quick to offer help by himself and other crew members. It is hard to find this kind of work ethic and compassion for his job!!!

June 2026Rancho Mirage 60s LN

Overall Star Rating: 5.0 / 5

Dennis makes everything happen!!

June 2026San Tan Groves 50s LN

Overall Star Rating: 5.0 / 5

Great staff, really fast and quick to resolve any issues along the way. Friendly and dependable