Our sales representative was very helpful. The problem was when our sales rep was not at the office a majority of the other agents in the office at that time were unwilling to answer our general questions. Information available to everyone on staff we were frequently told to get with our sales rep for that information. That is completely unacceptable. We are the customers and should be the priority whether the rep is getting commission or not. Also when i asked a question about what type of roof was installed on the house i was given a number from someone in construction, why. Please get the information I asked for and send it to me, i don't work for your company i think if the 2 individuals who do would talk i would get the information quicker. Stop passing the buck.
Tracey and Kyle are outstanding construction supervisors. Greg is a highly professional sales representative.