4.5

Move-In Experience Survey (30-90 days post move-in)

586 CUSTOMER REVIEWS

  • 5 star

    71.3%

  • 4 star

    14.5%

  • 3 star

    8.0%

  • 2 star

    2.7%

  • 1 star

    3.4%

4.5

Quality of Home

4.4

Quality of Experience

4.4

Caring Displayed

4.4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Sienna - 55, April 2021

3

Review of Overall Experience

Some of the issues had to do with Meritage while others were more due to the pandemic and the winter storm we had in February. There were a lot of things in the house that were not done even though we had already closed, and it has taken more than a month for those items to be addressed. It has not been a fully positive experience. I also don't like that we could not work with some of the vendors to customize parts of the home when the studs were exposed. I had needs that have not been met because I could not work with the electrical or Internet installers, making things harder for me once I moved in.

Westpointe, April 2021

5

Review of Overall Experience

It was a very good experience