RECENT REVIEWS
Show All ReviewsCatalina - 45 - LN, June 2025
Review of Overall Experience
Overall, I would rate my experience as very positive. Every department I interacted with outside of the closing process was professional, responsive, and a pleasure to work with. From start to near finish, I felt supported and well-informed. I would give all other areas a 10 out of 10. However, the closing phase of the loan process introduced avoidable frustration. I had clearly communicated early on that my Klarna account did not have a traditional statement, physical address, or contact number—everything is managed online and linked directly to my bank. Despite this, I was asked for this same documentation the morning of closing, which caused last-minute stress. Additionally, after being told by phone that the account needed to be paid, I made the payment, only to receive an email afterward asking me to wait. This back-and-forth confused and led to me waiting 1–2 weeks for a reimbursement, even though the payment had already been made and confirmed. That said, I truly appreciate the efforts of the team overall and hope this feedback helps improve communication between departments, especially around unique situations like Klarna, so future closings are smoother.
Remington Ranch - 45 - LN, June 2025
Review of Overall Experience
Amazing experience Helpful in all aspects Great communication
BUILDER PROFILE
Meritage Homes - San Antonio
2722 W Bitters Rd Suite 200
San Antonio, TX
78248
855-588-6374