RECENT REVIEWS
Show All ReviewsLark Canyon - 45 - LN, March 2026
Review of Overall Experience
Closing was fast, staff were professional. No issues with home quality
Comanche Ridge - 45 - LN, March 2026
Review of Overall Experience
Justin has been extremely helpful and has made my overall experience a lot better and he should deffinitely be recognized for it. The sales person, Christine was pretty unproffessional, was not communicative and did not seem very knowledgable to many of the questions that I had. When asking her a question about the contract that states Meritage will only contribute a certain percentage toward my closing costs which was lower than what we had agreed to, I wanted assurance that i would still receive the amount that was detailed in my contract. Her response was "does it really say that?' and never was able to answer my question. She ignored my request to correct my name on my contract and later said that I should sign it with my name incorrect so that I don't lose out on incentives. I also asked if the addendum to correct my name was accurate and she assured me that everything was how it should be. Several days later she texted me that I was sent another addendum to sign (that I never actually received) because the first addendum actually was incorrect. If I was not in love with the house, I certainly would not have purchased from her and I wish that I had been allowed to change sales reps since my Realtor had a business relationship with another Meritage sales rep and I would have happily given my business to that person. Leslie, the first loan officer that I spoke with after submitting my loan application denied me for a loan after only having my application for about an hour. I asked why I was approved for more than 100k less than the sales price when I already had an approval from another mortgage company without having to pay off any debts. I suggested to her that I had available funds to pay off a vehicle to clear up DTI which would still leave me with about 15k in the bank and if necesary I could use a portion of 401k money to fund the down payment so that I would still have reserve funds in the bank. Her response to me is that I should revisit in a year or find someone to cosign for me. It was a very offensive experience and I am glad that Gloria took the opportunity to look at my file and get me approved right away. Justin and Gloria deserve all the credit for making this deal go through and I appreciate them for it because I do love my home.
BUILDER PROFILE
Meritage Homes - San Antonio
2722 W Bitters Rd Suite 200
San Antonio, TX
78248
855-588-6374