The financing and title team were great. The construction foreman was very easy to work with. However, the LoanDepot account manager was a challenge to work with on some detaila; he seemed very inexperienced. Additionally, there were some details post-bkue tape walls thru that were missed to include the ability to close out SafeStreet options. We have had some warranty items and while the contractors have been excellent, the Meritage warranty POC is condescending and rude.
Eric and Edgar are amazing. Edgar was so patient and amazing with us that the process was not overwhelming. Eric made sure I understood everything with the home and how to work everything around the home. Before the winter storm he called and gave me good valuable pointers that worked out for us. Overall my experience with Meritage has been smooth and I feel that I will be taken care of here. Thanks you guys