4.6

Move-In Experience Survey (30-90 days post move-in)

2601 CUSTOMER REVIEWS

  • 5 star

    79.1%

  • 4 star

    11.8%

  • 3 star

    4.7%

  • 2 star

    1.8%

  • 1 star

    2.6%

4.6

Quality of Home

4.6

Quality of Experience

4.6

Caring Displayed

4.6

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Royal Crest - 50 - LN, March 2026

5

Review of Overall Experience

Great experience with Tyler on the inspection portion. The loan approval process can be improved. It was overwhelming and I felt pushed to do things quickly without information.

Legendary Trails - 51 - LN, March 2026

4

Review of Overall Experience

I would of gave 5 stars across the survey but I closed on my house on 6 February 2026 and I have been going back and forth with your meritage builder representative, Mr Kelly , about my oven not working since we closed on the house. I still do not have a working oven for my house and the representative keeps telling me to call whirlpool or the electric company that did the house . I have contacted both and still no resolution as they keep blaming each other. I can’t cook my meals because I have no oven to bake my chicken or fish. It is very frustrating. Any help with this would be appreciated.

BUILDER PROFILE

Meritage Homes - San Antonio
2722 W Bitters Rd Suite 200
San Antonio, TX
78248
855-588-6374