4.3

Move-In Experience Survey (30-90 days post move-in)

49 CUSTOMER REVIEWS

  • 5 star

    63.2%

  • 4 star

    24.6%

  • 3 star

    10.5%

  • 2 star

    1.8%

  • 1 star

    0.0%

4.4

Home Quality

4.2

Overall Service

3.3

Perception of Time Taken to Correct Items

4.2

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Cypress Royale, August 2020

4

Liked Most

The layout of the home

Would Change

The builders keep giving the run around when things are not fixed/damaged prior to moving in. No communication, no call backs. Very poor customer service, no adequate time giving to fix things. No acknowledgement. Very disappointing with the grading of the landscaping and the leveling of walls within the house. Builders cut corners even on upgrades, cabinets damaged and not fixed (prior to closing).

Lake Cove, August 2020

4

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.