Overall Star Rating
4.8 / 5 from 2,431 surveys
Rating distribution
Based on 2431 surveys
Quality of Home
4.8 / 5
Quality of Experience
4.8 / 5
Caring Displayed
4.8 / 5
Overall Responsiveness
4.8 / 5
Recent survey feedback
April 2026Prado 40s - LN
Overall Star Rating: 5.0 / 5
Excellent!
April 2026Prado 40s - LN
Overall Star Rating: 5.0 / 5
Meritgage Homes is such a great company. The homes are beautiful and staff is always so responsive to help answer questions and resolve issues
April 2026Cielo THs - 25s - LN
Overall Star Rating: 5.0 / 5
Great!
April 2026Cabrilla II THs - 21s - 1MU
Overall Star Rating: 5.0 / 5
Great experience the whole way through
April 2026Cabrilla II THs - 21s - 1MU
Overall Star Rating: 5.0 / 5
What can I say, from start to finish the process and people were amazing. We have built a home from another builder in the past and this was by far a much better experience across the board. Nick was so great to us and so accommodating. All of the loan people we used (your preferred lender) were top notch. Then we met Scott who helped us with an orientation and followed up with us on other questions that came up after that. 100% satisfied across the board.
April 2026Live Oak-Alder 46s - LN
Overall Star Rating: 5.0 / 5
This is the second new home that I bought from a builder. I can definitely say the experience with the first Builder was not so pleasant. I will not name them, but I am more thankful for my experience that I have received with Meritage homes. I can certainly say the change in experience has definitely come from the customer service department. The orientation with Jose was phenomenal. His explanation when it came to the home was right on point and his check up after we have closed Has been like no other he has come in and done repairs himself and even the neighbors have definitely said nothing but wonderful things about him so thank you Meritage homes and for hiring employees like this individual to ensure that customer service is delivered to your customers, which is really important nowadays when purchasing a home.
April 2026Nichols Ranch Highland 50s LN
Overall Star Rating: 5.0 / 5
Very satisfied and would recommend it to other future homebuyers
March 2026University Park Lucent 55s 1MU
Overall Star Rating: 5.0 / 5
So far everyone has been helpful and attentive
March 2026Live Oak-Alder 46s - LN
Overall Star Rating: 5.0 / 5
Huge shoutout to Jose, the customer care associate! He really went above and beyond—helped with touch-ups on my home just one month after moving in, did the work himself, and even provided paint samples in case I need them later. Great service and truly appreciate the extra effort!
March 2026The Knoll TH - LN
Overall Star Rating: 5.0 / 5