4.6

Move-In Experience Survey (30-90 days post move-in)

176 CUSTOMER REVIEWS

  • 5 star

    82.5%

  • 4 star

    12.1%

  • 3 star

    4.4%

  • 2 star

    0.5%

  • 1 star

    0.5%

4.7

Home Quality

4.6

Overall Service

4

Perception of Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

17 West Lofts SFA, July 2019

5

Liked Most

I like the location of the home best as well as the amount of parking that there is currently.

Would Change

Initially the sales team gave me a hard time submitting an offer because I was not approved for a loan through MTH mortgage even though I had a pre-approved loan elsewhere and could show substantiation for that. They said it was a Meritage policy which is a poorly thought out policy in my opinion. What I would change about the home is in the garage the ceiling is low and I believe hollow for running wires, you cant mount overhead storage to that part of the ceiling which is a slight disappointment.

17 West Lofts SFA, July 2019

5

Liked Most

The construction team and sales team Tom, Carlos, Joel and Evelyn are Amazing! The level of service is the best I have experienced by far! A shout out to Nicole too that helped me in the beginning and then was relocated to another community.

Would Change

Nothing