4.5

Move-In Experience Survey (30-90 days post move-in)

1896 CUSTOMER REVIEWS

  • 5 star

    74.1%

  • 4 star

    13.2%

  • 3 star

    5.8%

  • 2 star

    3.0%

  • 1 star

    3.9%

4.5

Quality of Home

4.5

Quality of Experience

4.5

Caring Displayed

4.5

Overall Responsiveness

RECENT REVIEWS

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Stuart Crossing 50s LN, January 2026

5

Review of Overall Experience

Respondent had no comments.

Magnolia Bay 40s LN, January 2026

2

Review of Overall Experience

1. The sales experience felt sloppy. 2. I am overall happy with the home. 3. I will be writing a review on Google that outlines the compromising position that Meritage has put every homeowner in with the irrigation system, how it is set up (lacking a separate irrigation meter and leaving it to homeowners to pay additionally to resove something that should have been set up more efficiently by Meritage in purchasing a new home, a highly deceptive practice), how it is communicated during the sales process, how it operates, and the lack of communication from Meritage thereof. I specifically inquired as to what my estimated water bill would be in the purchase process and was told 1/10th of what it came to, with absolutely no introduction or explanation as to the added expenses. Water bills cannot be half of a mortgage payment. This has been the highest complaint about Meritage that I have heard. I am personally and professionally outraged by what buyers are put through. 4. Amber from Loan Depot was a gem!! 5. Dan who handled the walk-through and is trying to help me work through this upside-down situation with the water situation is a professinal and gem!! 5. The HOA is horrible. It takes multiple emails to receive responses. I closed 11/24/25 and have yet to be approved for the owner's portal. I cannot make HOA payments nor request improvements until this is done. It is highly frustrating and does not feel like they are serving the community to which they are assigned and/or paid to serve.