Everything was great up until close of escrow when I was bullied to close on a certain date, when the date had changed twice before and I was unable to do my walkthrough as the home was not completed. They forced me to close without a walkthrough stating they would cancel my contract and keep my deposit if I didn’t. No one at the company seemed to care this happened as I asked for return calls from managers and executives and never received one. The house is 4/5, there are a lot of nice features (mostly energy saving) but they fell short on convenience options (soft close cabinets, water softener loop, extra lighting options, extra electrical outlets) that I would have liked to be able to add. Otherwise the home is nice. Construction manager DJ has been wonderful and is the only reason I didn’t consult legal.
The experience was good, the entire process was seamless and easy right from signing the contract till the closing, As they mentioned there are no surprises on the pricing options with clear prices,