Sales counselor Donna has been fantastic, and very helpful. Unfortunately our construction manager left the company shortly after we moved in, and we have had basically 0 support from the builder after that point. There are still several issues that need to be fixed from our initial move in walkthru, and I have no idea when they are coming back to fix them. We don't even have garage door remotes! So all in all, the sales team and buying experience has been phenomenal, but on the construction side of things I am not 100% satisfied yet.
I can't say enough about Jim. We received a weekly phone call as our house was being built which included pictures. The home turned out better than expected. Since that time any minor issues such as paint etc, has been handled by Jim immediately. Melissa and I are extremely pleased with the efficiency and beauty of our home.