4.3

Move-In Experience Survey (30-90 days post move-in)

155 CUSTOMER REVIEWS

  • 5 star

    63.4%

  • 4 star

    24.0%

  • 3 star

    12.0%

  • 2 star

    0.6%

  • 1 star

    0.0%

4.3

Home Quality

4.2

Overall Service

3

Perception of Time Taken to Correct Items

4

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Bayshore Heights, November 2019

4.5

Liked Most

The home itself is an 7 out of 10 but both DJ and Regi have been wonderful with helping and guiding us through any issues.

Would Change

The loan processor does not communicate with the buyers. Everything expected from us on the Portal was completed and nothing more was asked from us - at the 11th hour the loan processor finally started to review documents and needed more information. This resulted in a delay of our closing leaving us literally homeless for 4 days plus added expenses. Personally, Meritage should have compensated us for this inconvenience but we did not even receive an apology the loan processing of our home is probably one of the worst we have experienced (we have purchased and sold several homes)

Country Walk, November 2019

4.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.