The overall experience with Meritage homes sales team, construction/builder/warranty team, and loan services team was fantastic. So far, our current experience with Meritage HOA has not been good. We're going on two months without our amenities center fobs activation. It was very difficult to get ahold of an HOA rep/Folio rep and were told that the system was down and they submitted a ticket for it. I don't know how long it takes to restore whatever issue is going on, but we've recovered from hurricane disasters at a faster pace than two months to fix an IT issue.
I had the best experience during the entire process, Everyone evolved since the beginning when we saw the house to the day that we close the contract was wonderful.