For the most part, the team was very responsive and at least gave the impression of caring about concerns. The contract, allowances, options etc could be laid out much better in more of a spreadsheet format. I think it would be good to have an online tracker shared between the client and builder that shows: status, cost tracking, selection status for every single item. Essentially an online dashboard that both can track and update for realtime status, or at least weekly.
More walkthrough in the design process, including items such as the driveway, sidewalks, window views, column design etc.
I really appreciated the way Sheri, Dawn and Brian work as a team and take care of all of your needs during this process. I lived out of state while I was building my home and they kept me updated and involved through each step. I had full confidence in them and their ability to deliver a beautiful custom built home and they did. I love my home and am thankful I had Midwest build it. I can honestly say that building my house was an enjoyable experience and that Midwest homes made that possible with their quality construction and amazing staff. They are a great family company and I highly recommend them!