Overall Rating
3.7 / 5 from 20 surveys
Rating distribution
Based on 20 surveys
Quality of Home
3.9 / 5
Quality of Experience
3.7 / 5
Caring Displayed
3.5 / 5
Overall Responsiveness
3.2 / 5
Recent survey feedback
March 2026Brighton
Overall Rating: 3.0 / 5
As I wrote before, the house itself is wonderful, with a few things to address. My experience with the salesperson was difficult, often having to remind them of things we had discussed and to send documents for signing or that I needed copies of. It was also not a welcoming experience when i had to go into the office for the selection process or to drop off a cheque.
February 2026Brighton
Overall Rating: 4.0 / 5
We love our Pacesetter home. It’s always been our favourite layout of all the homes we looked at. We’re very happy with everything so far. The only downside was we felt things we rushed right before we moved in and there were things that weren’t address before we moved in that should have been. Also if they didn’t rush to finish I believe a lot of our concerns would have be fixed even before we did our walkthrough.
January 2026Brighton
Overall Rating: 2.0 / 5
January 2026Brighton
Overall Rating: 4.0 / 5
Homes are well built, few things that are not properly intalled: some of laminate flooring are not evenly cut and installed. Doorbell location is not ideal location compare to other homes. Not satisfied with wall paints and missing electrical sockets ie. pantry. And wall paints are not evenlly applied.
January 2026Brighton
Overall Rating: 4.0 / 5
Respondent had no comments.
December 2025Aspen Ridge
Overall Rating: 5.0 / 5
Respondent had no comments.
December 2025Brighton
Overall Rating: 1.0 / 5
Lot of issues and quality wasn't good
September 2025Brighton
Overall Rating: 5.0 / 5
We were impressed by how intelligently the floor plan was laid out to maximize both space and comfort. The open-concept main floor is a standout feature. The L-shaped rear kitchen is incredibly functional. One of our favorite aspects is the mudroom off the garage, which keeps the rest of the home clean and organized. Upstairs, the vaulted bonus room is a game-changer. It’s the perfect space for the kids and it’s located to keep everyone connected. The side entrance is a smart addition for future flexibility, especially if we decide to develop a basement suite. Overall, the Birkley model offers a blend of comfort and practicality. It’s clear that Pacesetter put a lot of thought into how families actually live and move through their homes
August 2025Brighton
Overall Rating: 4.0 / 5
Respondent had no comments.
August 2025Brighton
Overall Rating: 4.0 / 5
Great subcontractors…very friendly Again, more and timely communication needed.
August 2025Brighton
Overall Rating: 4.0 / 5
Good experience overall but the lack of communication when possession is to be rescheduled is not welcome. Good layout, nice exterior.
July 2025Aspen Ridge
Overall Rating: 4.0 / 5
I like this home and area which I am getting for home, would have improved few things without doubts mentioned in previous page and will not allow Driveway contractor again who was very rude and done the drive way with his SO CALLED 7 YEARS OF EXPERIENCE AND NOT WITH PROPER CONSTRUCTIONS METHOD (No proper binding of steel rod, no proper rebarring, all steel was laid on ground and not kept any stand to adjust the steel. STEEL WORK WAS DONE FOR SHAKE OF DOING AND SHOWING- EXTREMELY POOR). NO SITE SUPERVISOR IS OBSERVING AND PACESETTER CUSTOMER SERVICE IS NOT READY TO RESPONCE ONTIME.