4.1

Move-In Experience Survey (30-90 days post move-in)

11 CUSTOMER REVIEWS

  • 5 star

    47.6%

  • 4 star

    33.3%

  • 3 star

    4.8%

  • 2 star

    9.5%

  • 1 star

    4.8%

4.2

Quality of Home

4.1

Quality of Experience

4.1

Caring Displayed

4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Brighton, May 2025

5

Review of Overall Experience

First time buying a new home from a builder. Had a bad experience with another builder when I was trying to finalize the contract as they raised the house price after I showed interest in the new build. Pacesetters made it right and showed me what professional home building businesses do. We love our new home!

Brighton, February 2025

1

Review of Overall Experience

Very negative. I felt taken advantage of because I trusted the people and signed the walkout agreement when there was lots of uncompleted work to be done. I just trusted them that they would be completed before I moved in and it has been almost a month and the work hasn’t been completed yet. I can’t move in because the painter’s haven’t finished doing the touch up. The water doesn’t sometimes flow in the basement and the plumber is indicating that I might need to change the heating system in the basement to allow the water to flow consistently.