4.6

Move-In Experience Survey (30-90 days post move-in)

36 CUSTOMER REVIEWS

  • 5 star

    76.6%

  • 4 star

    23.4%

  • 3 star

    0.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.6

Home Quality

4.6

Overall Service

4.1

Time Taken to Correct Items

4.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Silver Oak, March 2021

4.5

Liked Most

My kitchen!

Would Change

When we went to some of the suppliers we got the feeling that we would purchase without any real service. This was especially the case for flooring, when we went for a fan and for the window coverings. Thus we went elsewhere for window coverings and the fan. Julia, our primary contact was great in explaining and was willing to accompany us. We don't think it was her job to explain the upgrades. In fact she was great in particular at Continental. Speaking of Continental, they were EXCELLENT! Julia and Conner were both excellent. Julia went above and beyond with searching alternatives when we indicated we wanted to change something. Tonia was also very good. The service provided with our 45 day walk through was excellent. We have yet to have the one year one. Julia and Conner in particular are excellent ambassadors for North Ridge.

Silver Oak, March 2021

4.5

Liked Most

They are very professional they listen and are very helpful with any concerns that we have

Would Change

Build the master bedroom about 4 feet wider