Very easy, great service by the community rep.
Thank you so much for your kind words! Enjoy your new home!
Well we never got the 30 day walk through ( we haven’t moved in yet). So prohomes is dening most everything. So that ticks me off, the top layer in the garage is chipping off (and we were told that it was due to bubbling in it. It was also after the 30 day walk through (which we did not have). Our refrigerator we got with the house gives ice but no water and they can’t fix that either. And why do you use floor tiles on a shower wall and not seal it ( to expensive or being cheap so the home owner pays for it later). If not sealed mold will eventually grow behind it. For the price of the home sealing the tile floors and grout should be included. So to ask if I’m happy/satisfied, well I’m very frustrated.
Fairly easy since the experience of moving is extremely stressful
Poor design, have a third party managing warranties (PROHOME) and what they do is send the msg to pacesetter team and 90% they denied or just don't think it is important or need it... and prohome just pass the word they are smart having a 3rd party involved that way it looks is not pacesetter responsibility on doing the repairs and if you get a approval it takes a few weeks to be repaired (inefficient team) what's important for the costumer is unimportant for the repair team... shortcuts everywhere not a proper supervision while the house was under construction lots of things that needs to addressed before closing... sales department is great but after closing everything is on you
Thank you for your feedback. We are closely evaluating our warranty processes and will take your experience into consideration.
We had an excellent experience from purchasing the home to our first day in the home. The whole process was smooth and we would recommend Pacesetter home to anyone we know.
We're delighted to hear this. Thank you so much for your kind words. We hope you enjoy your new home for years to come.
Everyone listened to us and what we wanted as a family.
We're so glad to hear this. Enjoy your new home!
Respondent had no comments.
The building process was smooth and team was responsive
We're glad to hear you had a great experience with Pacesetter! Enjoy your new home!
Very good but still need to send people to take care some of the small problem as fast as u can and will be better everything else is excellent no complain at all!
Thank you for your kind words! We have alerted our team to your concerns and will get them swiftly addressed.
Amazing experience from beginning to end!
We're so happy to hear this! Enjoy your brand new home!