Pacesetter Homes - Dallas

July 2026Meadow Run

Overall Rating: 5.0 / 5

Overall, it has been a great experience. Bought a QMI and the loan process was smooth. Stephanie has been amazing and helpful through the ups and down. She is very responsive, and Craig has done a great job helping us get last minute items done.

June 2026The Reserve at Spiritas Ranch

Overall Rating: 3.0 / 5

Respondent had no comments.

June 2026Nelson Lake

Overall Rating: 5.0 / 5

Teri was great to work with and Steve has was very helpful with getting things addressed that we brought up.

June 2026Elevon Section 2

Overall Rating: 5.0 / 5

Respondent had no comments.

June 2026Creekview Meadows

Overall Rating: 5.0 / 5

Very supportive team, George was honest and open about the build and was very realistic

June 2026Elevon Section 2

Overall Rating: 3.0 / 5

Warranty service is soooo slow.

June 2026Park Hills

Overall Rating: 5.0 / 5

From start to finish, each team member was exceptional. Thank you Dustin, Kevin and Sterling!

June 2026Keeneland

Overall Rating: 4.0 / 5

We are enjoying our new home. Mitchell was our sales associate and he was personable and knowledgeable regarding our numerous questions. A major disappointment was within two weeks of moving into our home, the first rain we had water leaking a fairly significant amount in one of the ensuite bathrooms. To make matters worse, the two transom windows in the kitchen were also leaking. When we contacted Pro Home on Saturday, they said it only was a "semi-emergency" and the company had 48 hours to get in contact with us. We were extremely upset and taken back by this response. Three months later we are still having warranty work completed from this incident - water damage to the attic insulation, painting and work on the transom windows.

June 2026Park Hills

Overall Rating: 4.0 / 5

We have built three houses all with different builders and although our experience was not terrible the other builders we have used seem to have a more personal touch and more upfront with all upgrade options and costs. Our construction manager was absolutely amazing and bent over backwards to help and provide answers. He is actually still trying to help as we have had water seeping over our sidewalk during the entire build and it’s an ongoing issue. We moved into our home in the winter and now being cited by the HOA because of a dead tree. We had no way of knowing in February that the tree was dead. We feel pacesetter might cater more to people moving into pre-built homes than people trying to customize their own. We tried to add some windows in a few weeks after signing initial paperwork and were told we couldn’t. The house wasn’t even started for months after that. Our blinds were missing at move-in. The “smart home” selling point is lackluster at best. A light switch with a screen and a ring doorbell that you have to subscribe to be able to view and use. The house is great but I think the over all experience could be improved upon.

June 2026Sutton Fields

Overall Rating: 5.0 / 5

We love pacesetter homes! Homes are beautifully and thoughtfully made. George (our builder) and Roger (Sales representative) guided us thoroughly throughout the process. They both are great!

June 2026River Ranch

Overall Rating: 4.0 / 5

Easy and everyone is very helpful

June 2026Meadow Run

Overall Rating: 5.0 / 5

very interested people and very supportive