3.8

Move-In Experience Survey (30-90 days post move-in)

141 CUSTOMER REVIEWS

  • 5 star

    38.9%

  • 4 star

    25.5%

  • 3 star

    15.3%

  • 2 star

    13.4%

  • 1 star

    7.0%

3.9

Quality of Home

3.6

Quality of Experience

3.7

Caring Displayed

3.6

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Meadow Run, June 2022

4

Review of Overall Experience

From the initial meeting up to the 1 month before closing, the construction manager, Wes, was very responsive and provided great attention to detail. Bob was great in communication with constant check-ins at various stages of the construction. After Wes resigned, the last stretch of the construction was not as caring as before. The last month felt more of a rush to close the home to meet the month-end KPI. There were plenty of things, even with Pro-Home, walk-throughs that were not fixed, touch-ups, or even the painter tapes were not even removed from the final walk-through. There was no follow-up after move-in. The ending of the construction was a completely opposite experience I had before from the beginning. That was a very bad ending.

Green Meadows, May 2022

5

Review of Overall Experience

Very good first time home buyer!

Pacesetter Homes - Dallas Response

We are happy your first homebuying experience was a good one. Enjoy your new home.