AvidCX logo

Pacesetter Homes - Dallas

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Rating

4.4 / 5 from 210 surveys

Rating distribution

Based on 210 surveys

5 Stars
61%
4 Stars
26%
3 Stars
7%
2 Stars
4%
1 Stars
2%

Quality of Home

4.4 / 5

Quality of Experience

4.3 / 5

Caring Displayed

4.4 / 5

Overall Responsiveness

4.4 / 5

Recent survey feedback

April 2026La Terra

Overall Rating: 5.0 / 5

Respondent had no comments.

March 2026Walden Pond

Overall Rating: 5.0 / 5

Everyone was amazing! The home is beautiful

March 2026River Ranch

Overall Rating: 4.0 / 5

Our sales person, Mel was so attentive and responded quickly to our request. They changed building supervisors 3 times during our build. This was frustrating due to lack of consistency.

March 2026The Reserve at Spiritas Ranch

Overall Rating: 4.0 / 5

Respondent had no comments.

March 2026The Reserve at Spiritas Ranch

Overall Rating: 5.0 / 5

Nice

March 2026Sutton Fields

Overall Rating: 4.0 / 5

Marketing team Roger is great but the quality and building manager is horrible.

March 2026La Terra

Overall Rating: 5.0 / 5

Justin and Andrew were really great in helping us get things taken care of after we moved in. Prior to Justin and Andrew our experience with our previous sales rep and construction manager were not great. We are thankful they became a part of our process!

March 2026Walden Pond

Overall Rating: 5.0 / 5

Respondent had no comments.

March 2026La Terra

Overall Rating: 4.0 / 5

The overall experience was good. Justin was fantastic. I do feel like the "if you need anything let us know" is a bit hollow. Further, it would be great if our AC didn't go out after 3 months and they should change home warranty companies to someone other than ProHome, who sucks!

March 2026The Reserve at Spiritas Ranch

Overall Rating: 5.0 / 5

Our experience with Pacesetter Homes has been nothing short of amazing! From day one, Heidi and Dillon showed incredible compassion, care, and dedication to making sure our home met every ADA accessibility need we had — especially while we were managing traumatic, life‑changing medical circumstances. They took the time to truly listen, understand our challenges, and address every detail with empathy and precision.What stood out most was their willingness to go above and beyond — suggesting thoughtful design modifications that made our home not only accessible but also beautiful, comfortable, and functional in every way. They never treated future accessibility needs as an afterthought. But as a key part of creating a home that fits our lives now and in the future. Building a home during such a difficult time while traveling was overwhelming, but Heidi and Dillon turned it into something positive and hopeful. Their kindness, patience, and attention to detail made all the difference, and we couldn’t be more grateful. We highly recommend Pacesetter Homes for anyone looking for a builder who truly leads with heart.

March 2026Sutton Fields

Overall Rating: 5.0 / 5

Respondent had no comments.

February 2026River Ranch

Overall Rating: 5.0 / 5

Excellent experience!