84

Move-In Experience Survey (30-90 days post move-in)

180 CUSTOMER REVIEWS

  • 5 star

    45.2%

  • 4 star

    37.6%

  • 3 star

    12.8%

  • 2 star

    3.2%

  • 1 star

    1.2%

86

Home Quality

84

Overall Service

84

Time Taken to Correct Items

85

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Southpointe, July 2021

3

Review of Overall Experience

I enjoy my home however not the experience with Pacesetter

Forest Ridge, June 2021

3

Review of Overall Experience

Warranty walk through found a bunch of items to be finished. Possession day walk through still had one item not complete and is still not complete to this day. Two days after we moved in found out we had bird mites and had to get exterminator in and spend two days in a hotel. Pacesetter never contacted us back, Service Q reps were great to deal with. Had no hot water, only like warm for weeks. Submitted 3 month warranty list and have had no follow up since.