3.9

Move-In Experience Survey (30-90 days post move-in)

156 CUSTOMER REVIEWS

  • 5 star

    38.9%

  • 4 star

    33.8%

  • 3 star

    15.4%

  • 2 star

    5.8%

  • 1 star

    6.1%

4

Home Quality

3.8

Overall Service

3.8

Time Taken to Correct Items

3.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Lake Westerra, July 2025

5

Review of Overall Experience

Everything is good just our drive way is incomplete so that’s little difficult

Pacesetter Homes - Edmonton Response

Thank you for completing this survey. We do appreciate not having a driveway is less than ideal. We do apologize for the inconvenience. Our trades are working diligently to complete as many driveways for as many clients as possible, as weather permits. We are delighted you are overall happy with your home and hope you enjoy it for many years. We welcome you to participate in our customer loyalty program. Your sales team will have all the information about the program for you.

Laurel, July 2025

3

Review of Overall Experience

Not as expected

Pacesetter Homes - Edmonton Response

Thank you for completing the survey. You indicated the home was not as expected. This is confusing since you purchased a completed spec home and were able to see exactly what was being purchased, as opposed to buying a home under construction. We do value your feedback and would love to understand how your expectations were not completely satisfied on this completed home. Please email us at info@yourpacesetter.com and provide as much detail as you are comfortable sharing.

BUILDER PROFILE

Pacesetter Homes - Edmonton
3203 93 St NW #160
Edmonton, AB
T6N 0B2
(780) 733-7399

As part of the Qualico family for over 60 years, Pacesetter Homes continually revolutionizes the home-building and buying process. We deliver exceptional homes and customer service through cutting-edge methods, top-quality materials, and industry-leading programs.

Our homeowners receive care beyond the purchase process, thanks to our unique home concierge service via Virtuo, ensuring a smooth transition into their new home.

Pacesetter Homes offers a diverse range of properties, including townhomes, duplexes, laned homes, and single-family homes, to cater to any lifestyle. Our homes are available with a variety of pre-planned options such as fireplaces, chef-inspired kitchens, wet bars, buffets, blinds, and legal basement suites, turning every homeowner's vision into a reality.

At Pacesetter Homes, our goal is to elevate the living experience of our homeowners, because we believe life should keep getting better.