RECENT REVIEWS
Show All ReviewsCy Becker, November 2025
Review of Overall Experience
Overall a good purchase but with some unpleasant experiences: 1. Our chosen exterior secondary siding color couldn't be used; as such the house color is all monochrome. 2. Selected cooking appliance was a gas range, however the outlet installed was for an electric stove.
Aster, November 2025
Review of Overall Experience
Pacesetter sold me home model calypso which is same model next to me . After selling they charged me more money so that they can change the front look of house because next house is same model. It was not my fault . Showed me that there will be two sinks in master bedroom washroom but will be one sink in common washroom upstairs . After that they charged me for additional sink in master bedroom washroom. Totally verbal commitment changed once they get initial deposit from me and mortgage approved for this pre construction homes. After 3 months of living in this house, door handles of some doors are falling apart. I have to fix it , door knobs are not straight aligned . You get shock from fireplace switch on off button. Worse experience with seasonal department , Nicole , she don’t answer for weeks and then will send you rude replies . I have proofs if you need . I demand man garage door , they denied, then what’s the purpose of buying pre construction homes. Even for moving tv plug little high, they charged me extra money. Basement kitchen not even enough cabinets to put your groceries in, saved money for providing me cabinets only on one side of kitchen and one side is just empty wall Washroom tub already getting clog . Didn’t install garage door opener from outside , saved money You are providing legal basement suite and not proving concrete pathway for tenants, at least tell this thing to me ,
Pacesetter Homes - Edmonton Response
Pacesetter Homes provides our presale clients opportunities to add a wide variety of products to their new home. They can add items during the contract writing process and any time prior to conditions being removed. Specifications of the products included as standard are provided within the contract package and the client has the opportunity to review prior to agreeing to the contract. This enables clients to review what is included already and make any upgrades they may want. Pacesetter does not partake in verbal agreements. There can be many things discussed prior to writing the contract that the client ends up not wanting for a variety of reasons. Pacesetter cannot add or remove any item from the contract without obtaining the clients signature of approval. Elevation (front of home) are mandated to the Architectural Guidelines the developer mandates. Architecturals requirements are explained within the purchase agreement, and it does specifically mention that homeowner is responsible for all associated costs. The client agreed to all terms and conditions of the purchase agreement they removed conditions on. Pacesetter stands behind every home we build and through our warranty partners will be there to look after any warrantable concerns that may arise.
BUILDER PROFILE
Pacesetter Homes - Edmonton
3203 93 St NW #160
Edmonton, AB
T6N 0B2
(780) 733-7399
As part of the Qualico family for over 60 years, Pacesetter Homes continually revolutionizes the home-building and buying process. We deliver exceptional homes and customer service through cutting-edge methods, top-quality materials, and industry-leading programs.
Our homeowners receive care beyond the purchase process, thanks to our unique home concierge service via Virtuo, ensuring a smooth transition into their new home.
Pacesetter Homes offers a diverse range of properties, including townhomes, duplexes, laned homes, and single-family homes, to cater to any lifestyle. Our homes are available with a variety of pre-planned options such as fireplaces, chef-inspired kitchens, wet bars, buffets, blinds, and legal basement suites, turning every homeowner's vision into a reality.
At Pacesetter Homes, our goal is to elevate the living experience of our homeowners, because we believe life should keep getting better.
Pacesetter Homes - Edmonton Response
Thank you for your feedback. We are sorry to hear you are disappointed with the secondary siding color on your home. While Pacesetter's process does include only showing colors that are available, the Architectural agent for the development is the governing body for the exterior appearance of homes and has final say on what colors are allowed in a community. Pacesetter Homes specifications indicate provisions for an electric range as standard. Presale clients, such as this select their appliances outside of Pacesetter Homes and are responsible for advising the builder if any upgrades are required. A gas line can only be added to contract via an addendum signed in approval by the client and the builder. Clients are able to have a gas line installed after possession should they choose and this happens frequently. Looking through this file, this upgrade was not added to the contract so the standard electrical was installed for the range. We do apologize for any inconvenience you experienced. We hope you enjoy your home for many years.