3.9

Move-In Experience Survey (30-90 days post move-in)

140 CUSTOMER REVIEWS

  • 5 star

    38.5%

  • 4 star

    29.8%

  • 3 star

    18.5%

  • 2 star

    6.4%

  • 1 star

    6.8%

3.9

Home Quality

3.8

Overall Service

3.7

Time Taken to Correct Items

3.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Summerwood, January 2026

3

Review of Overall Experience

Our possession date was delayed almost 5 weeks.

Pacesetter Homes - Edmonton Response

Thank you for completing the survey. Possession dates are not provided until 35 days prior to completion and are done so in writing as outlined within the purchase agreement conditions were removed on. Pacesetter is completely transparent on possession dates as we understand our client's focus is on when the home will be completed. Looking into this concern, possession was not delayed. Pacesetter lived up to the expectation set at time of contract writing and provided the home 35 days from the time written notification was provided.

Summerwood, January 2026

5

Review of Overall Experience

My overall experience with Pacesetter Homes was very positive. The team was professional, responsive, and supportive throughout the homebuying process. From initial inquiries to move-in, I felt well-informed and confident in my decisions. The quality of the home and attention to detail met my expectations, and I am happy with my new home.

Pacesetter Homes - Edmonton Response

Thank you for completing the survey. We are delighted you are so happy with the product and service you were provided. You are eligible to participate in our customer loyal program. Please reach out to your Sales team for more information.