3.9

Move-In Experience Survey (30-90 days post move-in)

152 CUSTOMER REVIEWS

  • 5 star

    39.0%

  • 4 star

    31.0%

  • 3 star

    17.6%

  • 2 star

    5.9%

  • 1 star

    6.6%

4

Home Quality

3.8

Overall Service

3.7

Time Taken to Correct Items

3.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Crystallina, February 2026

1

Review of Overall Experience

Bad experience with them . I am not recommend them, better another builder. They are so expensive for cheap quality. my home is on regular lot but I don't have a windows on my kids living room upstairs everything is an upgrade with them windows too. My kids can't stay on that living room . Always in their bedroom. That is very bad....

Pacesetter Homes - Edmonton Response

Thank you for taking the time to share your feedback. We are disappointed to hear that our home did not meet your expectations. We stand behind every home we build, ensuring each home meets or exceeds the Alberta Building Code and we will be here to address any warrantable items that do arise. Edmonton has a variety of lot types that our homes are pre-designed for, some of which don't allow side windows. The ability to add a window is impacted by lot type, community architectural requirements and stage of construction at time of request. Our floorplans are available on our website, reviewed in detail at time of purchase and we aim to accommodate requested options and additions whenever possible.

Crystallina, February 2026

4

Review of Overall Experience

The Area Manager from Marquis who’s name is Jody is fantastic. He was able to help us with the process. While Connie, from Service Q, was able to explain to us everything about warranties. Overall, Me and Wife liked what Pacesetter Homes did for us. Kudos to them.

Pacesetter Homes - Edmonton Response

Thank you for completing the survey and sharing your feedback. We are delighted to hear that you are pleased with your home and had a great experience with Jody and Connie. We would love for you to participate in our customer loyalty referral program, please reach out to Jody for the details.

BUILDER PROFILE

Pacesetter Homes - Edmonton
3203 93 St NW #160
Edmonton, AB
T6N 0B2
(780) 733-7399

As part of the Qualico family for over 75 years, Pacesetter Homes continually revolutionizes the home-building and buying process. We deliver exceptional homes and customer service through cutting-edge methods, top-quality materials, and industry-leading programs.

Our homeowners receive care beyond the purchase process, thanks to our unique home concierge service via Virtuo, ensuring a smooth transition into their new home.

Pacesetter Homes offers a diverse range of properties, including townhomes, duplexes, laned homes, and single-family homes, to cater to any lifestyle. Our homes are available with a variety of pre-planned options such as fireplaces, chef-inspired kitchens, wet bars, buffets, blinds, and legal basement suites, turning every homeowner's vision into a reality.

At Pacesetter Homes, our goal is to elevate the living experience of our homeowners, because we believe life should keep getting better.