3.9

Move-In Experience Survey (30-90 days post move-in)

140 CUSTOMER REVIEWS

  • 5 star

    39.0%

  • 4 star

    29.6%

  • 3 star

    18.4%

  • 2 star

    6.4%

  • 1 star

    6.7%

4

Home Quality

3.8

Overall Service

3.7

Time Taken to Correct Items

3.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Marquis, January 2026

5

Review of Overall Experience

We were well taken care of. We appreciated Joanne and Darren and all of their help. The lovely lady who showed us through the house on possession day and the week prior was wonderful as well. Overall a really great experience. We hope to purchase again in the future from Pacesetter homes.

Pacesetter Homes - Edmonton Response

Thank you for taking the time to complete the survey. We are delighted you are so happy with the product and service Pacesetter Homes provided. We do have an excellent customer loyal program you can benefit from, please reach out to your sales team for more information.

Summerwood, January 2026

3

Review of Overall Experience

Our possession date was delayed almost 5 weeks.

Pacesetter Homes - Edmonton Response

Thank you for completing the survey. Possession dates are not provided until 35 days prior to completion and are done so in writing as outlined within the purchase agreement conditions were removed on. Pacesetter is completely transparent on possession dates as we understand our client's focus is on when the home will be completed. Looking into this concern, possession was not delayed. Pacesetter lived up to the expectation set at time of contract writing and provided the home 35 days from the time written notification was provided.

BUILDER PROFILE

Pacesetter Homes - Edmonton
3203 93 St NW #160
Edmonton, AB
T6N 0B2
(780) 733-7399

As part of the Qualico family for over 60 years, Pacesetter Homes continually revolutionizes the home-building and buying process. We deliver exceptional homes and customer service through cutting-edge methods, top-quality materials, and industry-leading programs.

Our homeowners receive care beyond the purchase process, thanks to our unique home concierge service via Virtuo, ensuring a smooth transition into their new home.

Pacesetter Homes offers a diverse range of properties, including townhomes, duplexes, laned homes, and single-family homes, to cater to any lifestyle. Our homes are available with a variety of pre-planned options such as fireplaces, chef-inspired kitchens, wet bars, buffets, blinds, and legal basement suites, turning every homeowner's vision into a reality.

At Pacesetter Homes, our goal is to elevate the living experience of our homeowners, because we believe life should keep getting better.