Pacesetter Homes - Edmonton

April 2026Crystallina

Overall Rating: 4.0 / 5

Respondent had no comments.

April 2026Cy Becker

Overall Rating: 4.0 / 5

Everything has been pretty smooth and staff have been helpful. There's some items within the home we think could have been improved but overall, we're pleased.

Builder responseThank you for completing the survey and sharing your feedback. We are pleased to hear that you are happy with your home and had a positive experience. At Pacesetter we stand behind every home we build and if you want to share your improvement suggestions, please email info@yourpacesetter.com. We do have a client referral program we would encourage you to participate in - please contact your sales representative for details.

March 2026Desrochers

Overall Rating: 4.0 / 5

Overall, the home meets expectations; however, there have been delays in after-sales service, and the team has been reluctant to address any new cosmetic concerns following possession. Additionally, the property does not meet the eligibility criteria for the New Home Mortgage Insurance Rebate.

Builder responseThank you for sharing feedback about your experience. We are saddened to hear that the warranty service has not met your expectations. Pacesetter Homes is an Alberta New Home Warranty member in good standing, offering clients comprehensive warranty on each home we build. ServiceQ, our warranty partner, is happy to review any concerns you may have and guide you through the available warranties. Unfortunately, cosmetic damage, such as dings in the walls, that occur after possession are not covered by Builder warranty programs.

March 2026Stillwater

Overall Rating: 5.0 / 5

Respondent had no comments.

March 2026Easton

Overall Rating: 3.0 / 5

Respondent had no comments.

March 2026Keswick

Overall Rating: 5.0 / 5

Respondent had no comments.

March 2026Summerwood

Overall Rating: 4.0 / 5

Respondent had no comments.

March 2026Crystallina

Overall Rating: 3.0 / 5

The house appear to be well built, but tge down side is the basement head room. Am not sure if 8 head room is still used for basements.

February 2026Stillwater

Overall Rating: 5.0 / 5

To be brutally honest. I am happy with the overall package of my purchase. There was a balance between affordability and quality that I believe was met. Where I do have issues, is the small things. I shouldn’t have to take possession of a home with all my lights being crooked in the kitchen. Or corners cut in carpet, where if I walk up I can feel it short in the corners/edges. Lastly, the biggest was the dirty f****** house on possession. These things build up and make it hard for me to recommend pacesetter because it just feels lazy. I genuinely believe the bonuses given to meet December deadlines are a negative not a positive.

Builder responseThank you for sharing your feedback with us. We are saddened to hear there may be some deficiencies in your home. Please know that Pacesetter Homes stands behind every home we build. Please submit a warranty ticket so our warranty partners can address any warrantable concerns with you.

February 2026Marquis

Overall Rating: 5.0 / 5

5

Builder responseThank you for taking the time to complete the survey. We are pleased to hear you are happy with the product and service Pacesetter Homes provided. We do have a customer referral program you can benefit from, please reach out to your sales team for more information.

February 2026Haven at Crimson

Overall Rating: 1.0 / 5

Respondent had no comments.

February 2026Crystallina

Overall Rating: 5.0 / 5

Respondent had no comments.