How easy they are to contact and how quickly they respond to major concerns.
For a lot of the home features I "trusted in Pacesetter selection" but now wish I had looked into what I was getting in order to upgrade (paint finish, sink faucet, etc.) We also paid to upgrade the toilets but I wish I had paid more attention to them because I'm disappointed in how they flush.
Service by Pacesetter was great, Kara was so friendly, quick to respond, very knowledgeable and continuously checked in on me. Change nothing. Every time I have had an issues in the house pacesetter and custom service have been very quick to fix the issue and very friendly. I was not apart of the building of the house, but I have watch the house beside me go up and I just wanted to comment how friendly all the workers have been and how tidy they have been.
Only change to the house would be a bigger font deck, in the back the garage and deck access on the same side and in the back yard it would have been nice if it was leveled.