The process was smooth and easy. The sales department worked with us all the process and we got exactly what we wanted.
Great overall experience! Bernice and the team made this process so easy. They were very responsive and patient—it's hard to find these qualities today. Thank You!
From start to finish Maura and Marilyn were accommodating, informative, and very professional. They provided valuable insight to the process and helped us with whatever questions we had. If they didn't know the answer to something they were quick to find the answer. While these homes are very expensive, especially in this market, Paparone provided value well above the price tags.
My husband and I initially had a great experience with Paparone Homes, even recommending it to two close friends who are now in the process of building their own homes. Up until moving in, we had no complaints. However, after settling into your new home, we have encountered several major issues that have negatively impacted our experience. Hopefully these issues can be remedied without any further issues. It seems that some aspects of the home were rushed to meet the closing date, leading to dissatisfaction. Given these issues, we are uncertain whether you'd recommend the builder again to more friends and colleagues
I moved from out of state and only had 3 days to make all of my selections and the staff at the sales office (Bernice, Pat & Karen) made the process very simple and easy for me. They all communicated very clearly and kept me posted on the progress. I believe I only had to send one inquiry about something. I have very few things that need to be corrected and that will be done when my shower tiles are delivered in January. They made the entire process very easy for me.
We have found the slogan Builder of fine homes to be true. Watching it being built and the experience is second to none. We are glad we found our forever home.
Overall experience was good. There was some disconnects in communications early on with expectations that were cleared up later.
Sales was a bit pushy. Very disappointed with vendors.
Bernice and Mike were amazing to work with.
The sales team at Paparone is great. Helped navigate the process very easily. The building team is good as well. Appreciate the flexibility and room for customization.