4.2

Move-In Experience Survey (30-90 days post move-in)

189 CUSTOMER REVIEWS

  • 5 star

    54.8%

  • 4 star

    23.9%

  • 3 star

    10.6%

  • 2 star

    4.8%

  • 1 star

    5.9%

4.2

Quality of Home

4.1

Quality of Experience

4

Caring Displayed

4.1

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Kettering at E-Town, January 2023

5

Review of Overall Experience

Surprised that the company had a warranty person to come to our home and assist us with continued service and information. Very appreciative.

Settler's Landing at Noca, January 2023

3

Review of Overall Experience

Sales process was great (Tom), however what we were sold and what we received were different. The quality of home we were sold didn't turn out to be that. Door entries aren't centered, walls are badly bowed out, light switches are placed in incorrect locations or fan/light switches are backwards from industry norm. Quality of workmanship was much less than sold, and lastly, we attempted numerous times to escalate an item and weren't afforded the opportunity. Everyone hides behind the email curtain and chooses to respond if they desire. Much of the time, Emailed the VP of Construction twice requesting a callback or email, and no response. Very disappointed. Our previous spec home built by Cal-Atlantic in 2017 FAR EXCEEDED this home in quality and workmanship.