4.5

Move-In Experience Survey (30-90 days post move-in)

175 CUSTOMER REVIEWS

  • 5 star

    72.9%

  • 4 star

    22.1%

  • 3 star

    4.0%

  • 2 star

    1.0%

  • 1 star

    0.0%

4.5

Home Quality

4.5

Overall Service

4.3

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Trammel Estates 5, January 2019

4

Liked Most

Professional

Would Change

Listen to customer

Trammel Estates 5, January 2019

3

Liked Most

NOTHING - their attempt to make the situation better with moving was helpful but not enough when the previous contractor promised us a fence for the hardships that no one followed through with. [Additional Survey Comments Attached - Go to Report Document Library]

Would Change

They need to teach the ladies in the office more about what they have to offer and communicate more clearly. I did more of the work than she did. If my husband and I wouldn't have shown up to "check in" we could've been even further behind then we already were because she didn't do well at contacting me.