Listen to customer
NOTHING - their attempt to make the situation better with moving was helpful but not enough when the previous contractor promised us a fence for the hardships that no one followed through with. [Additional Survey Comments Attached - Go to Report Document Library]
They need to teach the ladies in the office more about what they have to offer and communicate more clearly. I did more of the work than she did. If my husband and I wouldn't have shown up to "check in" we could've been even further behind then we already were because she didn't do well at contacting me.