4.7

Move-In Experience Survey (30-90 days post move-in)

1249 CUSTOMER REVIEWS

  • 5 star

    77.1%

  • 4 star

    15.9%

  • 3 star

    3.9%

  • 2 star

    1.2%

  • 1 star

    1.9%

4.6

Quality of Home

4.6

Quality of Experience

4.7

Caring Displayed

4.7

Overall Responsiveness

RECENT REVIEWS

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Prairie View, September 2023

4

Review of Overall Experience

My only complaint is that at closing it was promised my sod would be replaced. They made it seem like this would be done within a reasonable amount of time, as they said there was a delivery coming in on Friday but depending on the weather it could take longer, which I totally understand. But now it’s been over a month and they tell me they’re not sure when it will be. He just said whenever they order the final order of sod for the neighborhood, and who knows when that will be. Also not satisfied with front sod, as it was supposed to be re-seeded but they never came to do it to my knowledge.

Mission Hill, September 2023

5

Review of Overall Experience

We had a great experience