4.6

Move-In Experience Survey (30-90 days post move-in)

1879 CUSTOMER REVIEWS

  • 5 star

    75.3%

  • 4 star

    17.1%

  • 3 star

    4.4%

  • 2 star

    1.4%

  • 1 star

    1.7%

4.6

Quality of Home

4.6

Quality of Experience

4.7

Caring Displayed

4.7

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Walnut Hill, Phase 4, July 2025

3

Review of Overall Experience

I wouldn’t recommend anyone a Rausch Coleman house. I say that because not even a month of living at my house. My pipes get “clogged” and sewage water comes up through the house and it stinks and it gets everywhere. And all I could get is next time don’t clog your pipes. The customer service was unprofessional and it really seamed like they didn’t care. Because when one of the representatives called me back. They said that clogging isnt an emergency. Excuse yeah let me go under ground and look at the pipes. Make it make sense it doesn’t how do you know if there is clog if sewage just starts coming up after taking a shower please. Also there “emergency” number didn’t call back till 7 hours later. How is that an emergency number never in my life I had to wait for an emergency number to call me back. The whole experience really ruined it for me and it really just shows that all they care about is putting money in their pockets. I spent hours cleaning up and buying fans and towels to soak up the mess. I feel robbed

Riverside Village, June 2025

3

Review of Overall Experience

Roger was great at punch list items of which there many at closing and beyond..

BUILDER PROFILE

Rausch Coleman Homes - NWAR
4058 North College Ave
Fayetteville, AR
72703
479-361-8834

After 65 years of experience and more than 30,000 homes built, Rausch Coleman Homes is recognized as one of the top builders in the United States, offering quality construction at a price you can afford.