4.5

Move-In Experience Survey (30-90 days post move-in)

307 CUSTOMER REVIEWS

  • 5 star

    75.5%

  • 4 star

    21.2%

  • 3 star

    3.3%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.5

Home Quality

4.6

Overall Service

4.1

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Providence 1, January 2019

3

Liked Most

The house has a great exterior look and Larry and Julia are great people who salvaged the whole process for me.

Would Change

I would first and foremost get the people who work on the house to care as much as the people who are in the front office such as Larry and Julia. Those folks are fantastic and I felt so bad for them during the process. My whole experience was awful with moving in late, to having things promised to me that they would be fixed (which still aren't). The overall craftsmanship (I actually hate to use that word because it is an insult to craftsman everywhere) stinks. There was ZERO pride taken in the construction of this house. Now I am here moved in and it really stinks to look at something I paid a ton of money for but wasn't done correctly. Total embarrassment to your company. That is why I would NEVER recommend RC to anyone.

Lakewood 4, January 2019

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.