4.8

Move-In Experience Survey (30-90 days post move-in)

381 CUSTOMER REVIEWS

  • 5 star

    92.1%

  • 4 star

    6.2%

  • 3 star

    1.7%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.8

Home Quality

4.8

Overall Service

4.6

Time Taken to Correct Items

4.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Ashton Court, December 2019

4.5

Liked Most

Zac and Wes are great to work with.

Would Change

The mailboxes being all together is ridiculous. I hate it. My sod is the worst in the neighborhood and is embarrassing. I even had family in for thanksgiving and they saw how bad it looks and commented to such.

Ashton Court, December 2019

4.5

Liked Most

Jerry was excellent! He did not make me feel pressured and it made buying a house a seamless process. Wes was great as well. He was always available to answer my questions. I chose to buy a house through Rausch Coleman mainly because of Jerry and Wes.

Would Change

I would have liked for someone to suggest possible add-ons such as exterior lighting outside of the garage or at least wiring options, wiring for cable, outside rain gutters, etc. It would be beneficial to have a checklist of things to do in writing such as registering appliances, where to call for utility setup, how to obtain mailbox keys, HOA guidelines or any other information that would be useful to new home buyers. It has been a little confusing on what items need to be done and who to contact for utilities since I was not from the area. There is a walk through prior to move in but sometimes things can be overlooked so it would be good to have a week or two to report any items founds that need to be corrected. I found a few things that were not done correctly after I moved in that I did not see during the initial walk-through.