4.8

Move-In Experience Survey (30-90 days post move-in)

418 CUSTOMER REVIEWS

  • 5 star

    92.4%

  • 4 star

    6.1%

  • 3 star

    1.5%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.8

Home Quality

4.9

Overall Service

4.6

Time Taken to Correct Items

4.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Winding Creek 2, June 2020

4

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Ashton Court, June 2020

4.5

Liked Most

1) Hunter Ramirez was wonderful to work with. 2) The home is beautiful and I'm very happy with it.

Would Change

I should have had more communication regarding updates during building process. Meetings and updates I'd been told to expect, did not happen. I didn't meet the builder until the day of the walk through. I should have been provided with lot/yard size prior to walk through. I was told about the possible closing date by the lender Rausch Coleman uses, rather than salesman I'd been working with. I had not chosen, nor signed any paperwork to work with that lender. I did not use that lender. I felt extreme pressure by Rausch & Coleman to agree to a closing date on the house, prior to it being ready for the walk through. The final walk through wasn't completed until the date they had pushed me to close on.