4.7

Move-In Experience Survey (30-90 days post move-in)

1490 CUSTOMER REVIEWS

  • 5 star

    81.5%

  • 4 star

    12.8%

  • 3 star

    3.2%

  • 2 star

    1.4%

  • 1 star

    1.2%

4.7

Quality of Home

4.7

Quality of Experience

4.8

Caring Displayed

4.8

Overall Responsiveness

RECENT REVIEWS

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Chisholm Creek 2, May 2023

4

Review of Overall Experience

Respondent had no comments.

Redstone Ranch 7, May 2023

3

Review of Overall Experience

Nic was our salesman. A couple of things that were/of concern: the sod is horrible!!! We literally have no grass along with most of our block. The week before we closed, we noticed that the sprinkler system was hardly on. With two dogs, we need grass and not mud. Our back yard slops down toward the house.. So when it rains, guess what happens? Yep, water collects by the house. Not sure why the backyard wasn't leveled. Also, not sure what's going on with the hot water but it's very cloudy. Thankfully we have water from the fridge. Our contractor Mike was supposed to fix some spots on the wall the day before closing. Guess what? He didn't. Nic claimed that he would come by and check on us. Guess what? He hasn't. Don't get me wrong, I love my house but a few things need attention. Also it's hard to believe that the house doesn't come with gutters.