4.7

Move-In Experience Survey (30-90 days post move-in)

187 CUSTOMER REVIEWS

  • 5 star

    84.9%

  • 4 star

    11.3%

  • 3 star

    3.3%

  • 2 star

    0.5%

  • 1 star

    0.0%

4.6

Home Quality

4.7

Overall Service

4.4

Time Taken to Correct Items

4.7

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Battle Creek 2, October 2018

5

Liked Most

Favorite is the kitchen! Countertops! And Calvin is so awesome and always willing to help!

Would Change

It was an overall good experience!

Whitehawk 2, October 2018

5

Liked Most

Where do I start? The service is excellent. I have to say, I was originally against buying a Rausch Coleman Home. The few people I had discussed purchasing an RC home with had said they are "cookie cutter" homes and built cheap. It has been two months since move in and we LOVE our home. Higher ceilings and laminate flooring really made a difference to us. Having carpet in the two extra bedrooms is great, too. Now, for customer service, Ian was ALWAYS responsive! I may have called him 2-3 times a week when our house was being built. He kept us updated and even sent me some pictures of the progress when I asked. After moving in, he is still awesome about responding and taking care of everything. Lastly, when it came to the walk through, there were a couple of things that needed to be fixed a day before move in and Casey got right on it. After move in, I was preparing for a long drawn out battle when needing anything fixed or looked at but I was surprised when Casey came out the same day! It is rare to find this kind of customer service and I am glad I went with Rausch Coleman for our first home buying experience!

Would Change

No recommendations.