Simple and direct. No games and for the most part, kept us in the loop.
Give a little more flexibility in add-ons. We don't feel like we went overboard on the add-ons selected. But we would've really liked a privacy fence and tornado shelter.
I absolutely loved Whitney and Jeff. they were attentive, timely, and so friendly; even after closing. I loved working with them
I would change nothing of the service. The only thing I would suggest is the shelving in the pantry and storage areas. The shelves are very short and could be extended a few more inches for even more storage