4.7

Move-In Experience Survey (30-90 days post move-in)

1756 CUSTOMER REVIEWS

  • 5 star

    82.3%

  • 4 star

    12.4%

  • 3 star

    3.4%

  • 2 star

    1.1%

  • 1 star

    0.8%

4.7

Quality of Home

4.7

Quality of Experience

4.8

Caring Displayed

4.8

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Hidden Creek - Sec. 3, June 2025

4

Review of Overall Experience

We started the process with Rausch Coleman but finished with Lennar. We were satisfied with Rausch Coleman and all the people involved but was ready to throw in the towel with Lennar. If it wasn't for my wife, I would have walked away from this house. Noone knew what the other was doing at any point during this process. The field personnel from original salesman to the builder were fantastic. Most likely would not buy another home with Lennar involved.

Chapel Run - Section 3, June 2025

3

Review of Overall Experience

My experience was not optimal. Various inconveniences beginning with the builder’s sales agent showing up almost an hour late the day of my scheduled inspection and my appliances not being installed prior to my inspection. After inspection and blue tape walks, various issues from my inspection report were still not addressed or resolved by closing day. I closed on 2/6/25 and had ongoing builder repairs happening until 5/2/25, almost 3 months after closing day. It delayed my move so I was not able to fully use my home and completely enjoy my first home buying experience.