4.3

Move-In Experience Survey (30-90 days post move-in)

3303 CUSTOMER REVIEWS

  • 5 star

    63.4%

  • 4 star

    26.4%

  • 3 star

    8.7%

  • 2 star

    1.3%

  • 1 star

    0.3%

4.3

Home Quality

4.2

Overall Service

3.3

Time Taken to Correct Items

4.1

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Village@ University Place, April 2018

4

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Bramming Farm, April 2018

4

Liked Most

The lady at the Design center was amazing and help us because we did not know what we were doing. She was Awesome!!

Would Change

More communication between Richmond American employees during the construction part. I had a three party inspector and they were not able to check water pressure or leaking faucets, which we had. After we told Richmond we were doing that, they did not inform us that we still did not have running water yet. So there seems to be miscommunication with Richmond and the purchaser.