4.4

Move-In Experience Survey (30-90 days post move-in)

4005 CUSTOMER REVIEWS

  • 5 star

    68.1%

  • 4 star

    23.9%

  • 3 star

    6.3%

  • 2 star

    1.4%

  • 1 star

    0.3%

4.4

Home Quality

4.4

Overall Service

3.4

Time Taken to Correct Items

4.1

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Sierra Cliffs, September 2020

5

Liked Most

Respondent has no comments.

Would Change

Respondent had no comments.

Seasons at Highpoint, September 2020

4

Liked Most

We love the layout of the home and the location on the hill. The flooring, cabinets and counter tops are lovely...it is very warm and welcoming . We have been delighted with the warmth and friendliness of the sales person and site supervisor . Our complaints are in no way directed to them personally; We believe all of our complaints are due to time pressure and possibly subcontractors and are all fixable.

Would Change

Completion of issues noted in final walkthrough; or at least notification of status. We appreciate open communication and we are willing to work with who ever is responsible for completion. The faucet was installed and the chosen refrigerator arrived to replace the temporary. These were noted on the final walk thru and were taken care of as soon as possible; the problems with the staircase were noted but have still not been resolved.