4

Move-In Experience Survey (30-90 days post move-in)

3372 CUSTOMER REVIEWS

  • 5 star

    44.1%

  • 4 star

    31.6%

  • 3 star

    14.5%

  • 2 star

    4.7%

  • 1 star

    5.1%

4.1

Quality of Home

4

Quality of Experience

4

Caring Displayed

4.1

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Summers Bend at Westlake, November 2024

5

Review of Overall Experience

Respondent had no comments.

Marietta, November 2024

2

Review of Overall Experience

I’ve contacted the contractors to address most of these issues with no resolution from them for the past months. This has affected me greatly: I haven’t been able to get sleep in my own room, the lights flickering is causing stress and worry for electrical damages, the heat from the lack of AC (in Florida of all places) causes us occupying the home to sweat throughout the day, there is some kind of pests actively living in the home and I have individuals living here that could be at risk due to the lack of AC. I haven’t bought the house items I need in anticipation of construction needing easy access to these problem areas but find it ultimately useless when none of my big issues are being resolved. These are issues that I shouldn’t have to deal with or expect when purchasing a new house and if this continues unresolved or with construction just slapping a bandaid on it and calling it a day I will be seeking a lawyer.