4.4

Move-In Experience Survey (30-90 days post move-in)

4063 CUSTOMER REVIEWS

  • 5 star

    67.6%

  • 4 star

    24.2%

  • 3 star

    6.4%

  • 2 star

    1.5%

  • 1 star

    0.3%

4.4

Home Quality

4.3

Overall Service

3.3

Time Taken to Correct Items

4.1

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Meridian Village (Par. 8), December 2020

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

The Sands, December 2020

3

Liked Most

At this point not sure. Hoping to have a better experience going forward.

Would Change

It is not about quality it seems more about quantity with Richmond. I thought honestly since it took 5 months for the house to be built that they were taking their time to do things right and things are really wrong here. Other builders were offering 3 months move in.