4.4

Move-In Experience Survey (30-90 days post move-in)

3874 CUSTOMER REVIEWS

  • 5 star

    69.7%

  • 4 star

    22.9%

  • 3 star

    6.3%

  • 2 star

    1.0%

  • 1 star

    0.1%

4.4

Home Quality

4.4

Overall Service

3.4

Time Taken to Correct Items

4.1

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Santa Rita Ranch III, March 2020

4.5

Liked Most

The amount of closet and storage space. The location. Laundry room upstairs. Larger garage size. Design gallery.

Would Change

Having been provided a closing date earlier in the process would have been very helpful since we almost experienced no place to live with 3 kids and 3 dogs. It came as a surprise to us that our home would take an additional two months to build. The loft should be made smaller to allow more bedroom space. Insulate the interior so you do not hear plumbing.

Orchards II, March 2020

3

Liked Most

Chris was very honest in our dealings, Dave (sp?) was a typical sales person, saying what he thought I wanted to hear. A major mistake on his part since I have an Engineering degree from a major University. Christine was also helpful regarding the sales process and assisting us escalating issues that arose.

Would Change

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