4.5

Move-In Experience Survey (30-90 days post move-in)

176 CUSTOMER REVIEWS

  • 5 star

    66.1%

  • 4 star

    23.0%

  • 3 star

    8.0%

  • 2 star

    1.7%

  • 1 star

    1.1%

4.5

Quality of Home

4.4

Quality of Experience

4.5

Caring Displayed

4.5

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Wyndwater, March 2024

4

Review of Overall Experience

Working with Elise was great, she was super responsive and accommodating to our needs. We wish there would have been better communication on the schedule of our build with our builder and we wish the upgrades/selections process to installation could have been smoother. It would be great if Robuck would invest in a virtual simulator type experience so future homeowners could get an idea of what their selections could potentially look like in their home.

Seaforth Preserve, February 2024

4

Review of Overall Experience

Sales was excellent at keeping us informed of availability of the property and in advising of the process steps for purchasing . John is amazing and truly cares about how well you like your home and your level of satisfaction. He genuinely cares about the customer and does all he can to make things right. Chip was very willing to work with us as we worked to sell 2 properties in order to position ourselves to buy in Seaforth. We love the design and the exterior/setting they created for us. We also love the interior layout and use of space as well as many of the upgrades such as the IR treatment in the HVAC and the filter on the well as we as the tankless water heater. The appliance package is quite nice and the fireplaces are great. We also love the pantry/scullery area. The white paint throughout is tougher to make cozy without painting for us and we have upgraded many of the light fixtures. No floor outlet in the large family room where floating furniture is mandatory was a miss. We have also noticed the cabinet doors can only be opened one at a time if side by side due to the close alignment of the hinge system. But the cabinets are beautiful. Our inspection did find a small number of misses in the rafters and joists but those were appropriately addressed by Robuck. Overall a great experience, a wonderful engagement team and a deep concern for our delight in the house. We do love it!