4.1

Move-In Experience Survey (30-90 days post move-in)

145 CUSTOMER REVIEWS

  • 5 star

    44.1%

  • 4 star

    37.9%

  • 3 star

    7.6%

  • 2 star

    4.8%

  • 1 star

    5.5%

4.2

Quality of Home

4.1

Quality of Experience

4.2

Caring Displayed

4.1

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Canterbury Ridge, January 2023

4

Review of Overall Experience

We love the look and the location of our home. Overall the design, layout and room sizes are great. It would be better to access the powder room NOT from the office. Whoever designed the placement of doors and wall angles didn't think about trim work and fitting tiny pieces of base trim in small slot. Our unit currently has gaps in the trim where the trim person didn't fill the gaps in with small trim pieces. Overall we had a good experience with S&A Homes and the majority of the personnel. Our home was delivered 3 - 4 months later than expected and there was very little communication occurring when delays where happening in the building process. We didn't feel that the building process was very well managed. Both foremen were nice, pleasant, and knowledgeable, but our first one didn't seem to push the project along and didn't communicate delays with us. Our second foreman, Tom, was great and much more proactive.

Kingston Village, January 2023

5

Review of Overall Experience

Very positive but had issues with our basement foundation. It has since been repaired.