RECENT REVIEWS
Show All ReviewsI-5, February 2025
Review of Overall Experience
The overall experience was positive as this was our first home building experience and the staff generally walk us through things well.
I-5, February 2025
Review of Overall Experience
The house is beautiful but there are a few things that need improvement from our experience. First, the electrical breaker box is not labeled very well regarding the smaller, important pieces. The larger items like water heater, stove, hvac system, etc. are labeled but there needs improvement in labeling of smaller electrical components on the breaker box like lights and outlets. Second, the caulking in the bathrooms appear to have been done fast, quick and easy as we have been in our house barely 3 months and the caulking has already started to crack. Third, there were 2 pipes put in through the mud room that were severely clogged with wood chips/debris and mud. They should have made sure these pipes were clear of any debris when they were installed as it made things extremely difficult when trying to access these pipes for wiring. Fourth, the power was run down the side of the house rather than out and away from the house as we had requested at the start. Fifth, some fine details were missed. For example, when discussing details for our build like flooring, colors, etc. we requested all rooms be carpeted. The 2nd floor is carpet aside from bathrooms and laundry room which was correct, 1st floor is all vinyl plank that we chose aside from the 1 room downstairs. We requested all rooms be carpeted and this room was missed. It is also vinyl plank rather than carpet so just make sure those fine details are specific which Rick said he had in the details. 6th thing I told Nick where I wanted main power plugs in the garage and the one that was next to the water heater was not a main power outlet. Overall, our experience was timely and positive. As mentioned, there are some things that need improvement. Even with the errors made, our project manager, Nick, went the extra mile to help us in the process of our build. We want to give him a shout out for his help because we are thankful and very appreciative to him for his help. He kept us informed step by step and was always helpful.
BUILDER PROFILE
Simplicity by Hayden Homes
2363 SW Glacier Pl
Redmond, OR
97756
Looking to build a home on your land but aren’t sure where to start? With Simplicity, there is a way to put all the pieces together perfectly and make the process simple. Our homes are beautifully designed, with the floor plans and features you want. Your new home will be built efficiently, on-time and on-budget with the high standards Simplicity and Hayden Homes have been delivering to our customers for nearly 30 years. Building is complex. We make it simple.