4.5

Move-In Experience Survey (30-90 days post move-in)

103 CUSTOMER REVIEWS

  • 5 star

    64.0%

  • 4 star

    24.6%

  • 3 star

    8.8%

  • 2 star

    2.6%

  • 1 star

    0.0%

4.4

Quality of Service

4.5

Quality of Experience

4.6

Caring Displayed

4.6

Overall Responsiveness

RECENT REVIEWS

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I-5, November 2024

5

Review of Overall Experience

Overall simplicity is great company and highly recommended. There build team is exceptional and great to work with. Our onsite manager , Keith, was knowledgeable and professional. I was very happy with the professionalism and quality of work done by all the trades. Jeff did a great job fixing any issue that arose. Some compromises had to be made on both sides, but we are satisfied with the results. Criticisms, when buying a home that you can’t actually see I recommend a virtual house/floor plan and trim options be done and provided to the buyer on each home sold. But the most important thing is that the salesperson selling the home package knows the product that he or she is selling and is very careful and detailed in the descriptions of the trims that the buyer will be getting. We had a couple big disappointments in trim that we were led to believe by the salesperson that we were getting and didn’t. All in all great job Simplicity.

Inland NW, October 2024

5

Review of Overall Experience

Nice to have a company do what they advertise