Simplicity by Hayden Homes

March 2026South WA

Overall Rating: 5.0 / 5

This was my first experience building a house. I couldn’t be more satisfied with the process that Simplicity coached me through and the house they produced. Communication from all of their staff was responsive and constructive. My project manager, Ryan, did a great job. He pushed as hard as I did to maintain the schedule I was shooting for. He was flexible yet always realistic in setting expectations and providing options. I am very grateful for his efforts throughout the process including some work done after we received keys. The website and process that Simplicity uses was user friendly. It allowed us to choose custom options and calculated in the associated costs. There were no hidden costs or price changes throughout the process. I knew from day one what I was getting and how much it would cost from the builder side of things. I have recommended Simplicity to other families and will continue to do so. For a first time builder, I don’t think I could have asked for more.

March 2026I-5

Overall Rating: 5.0 / 5

From beginning to end, we were more than just a client. We were treated like friends. They were responsive to every inquiry and it was clear their goal was that we were happy with our investment in the home they built for us. We highly recommend working with Simplicity!

February 2026Central OR

Overall Rating: 5.0 / 5

If I could give more stars on the quality, value and experience, I would. We are so happy with our new home and it is even better than we imagined it would be. Given the amount of custom options we had, I still can’t believe how fast our home was built and the high quality we received. Mike was amazing to work with as our PM and he stayed on top of every detail and answered all our questions along the way. We really felt well taken care of by everyone at Simplicity and are so grateful to be in our beautiful new home!

February 2026I-5

Overall Rating: 5.0 / 5

5 stars all around! From sales, to PMs everyone was so helpful, knowledgeable and made the build a very pleasant experience.

February 2026I-5

Overall Rating: 5.0 / 5

My bank, Rogue Federal credit union gave me their top 3 recommended contractor. Simplicity was one of them. I checked out many contractors. From the easy navigation of the website to view floor plans to meeting with Mike made this was an easy decision going with simplicity hhomes. The seamless process and transparent upfront prices made the planning go quick. The smooth transition to Ryan was like I'd been dealing with Ryan from the start. Ryan was professional and communicated very well the whole build. He was always there for any questions and would always answer my question timely. Mike and Ryan's expertise in their duties made the process from first browsing the website to getting my keys as stress free as a build could be.

February 2026South ID

Overall Rating: 5.0 / 5

From start to finish Simplicity exceed my expectations. Keenan was always one step ahead of everything going on. And I felt like he had our best interest at heart.

February 2026I-5

Overall Rating: 5.0 / 5

Nick & Rick were great! Been recommending Simplicity to anyone looking to build!

January 2026Central OR

Overall Rating: 3.0 / 5

Working with the sales team at Simplicity was a nightmare, I was lied to by Jeremy for months thinking that he was working on our site plan when in reality he wasn’t doing anything. He was very vague on some things in the cost breakdown (like the driveway cost and trenching cost) so that when it was time to build, I didn’t get the whole driveway finished unless I paid more. If I wasn’t on a time crunch, due to Jeremy dragging his feet, I would’ve gone with a different builder. Jeremy’s communication was horrible and I was constantly having to reach out to figure out what was going on with the project and what our next steps were. Due to his incompetence, a build that was supposed to be completed in September, ended up being completed in December. With that being said, once construction started, the project manager, Nick, was top notch. Nick is the only reason that this review isn’t a 1 on everything because he was fabulous. He kept me informed on everything, had everything done in a timely manner and made sure that it was great quality. Nick listened to any concern that I had and worked with me to find a solution. Nick made sure to make our build top priority so that we could make up for time wasted by Jeremy, which I really appreciated. The house turned out beautiful and to anyone looking to build a house with simplicity, I would say avoid Jeremy in sales and make sure that Nick is your project manager!

January 2026Inland NW

Overall Rating: 3.0 / 5

Ben was great! But our sales team and contact team lacked information and never get back to us.

January 2026Inland NW

Overall Rating: 4.0 / 5

Construction phase had excellent communication, attention to detail and trades people wee kindxand considerate. Professional at all times, and we even received a suggestion from the electrician that was used for our build that saved us several thousand dollars on a future item we hadn't thought of.

January 2026Central OR

Overall Rating: 5.0 / 5

Respondent had no comments.

January 2026I-5

Overall Rating: 4.0 / 5

Our initial experience before construction began was a bit rocky. Lack of communication from our sales representative and constant push back to get custom items quoted so we could make a decision was very frustrating. Once we got through that, the only negative thing we ran into was the back and forth between the SIM’s department and our county. It took an extra 4-5 weeks to get our permits approved due to the engineering of our back patio cover and the questions county had not being answered correctly or in a timely manner. In turn, this cost us an extra $4000 out of pocket in permit fees because of a county permit increase date that we should have not had to pay. Once construction began, it was pretty much smooth sailing. Our PM was fantastic and always kept us in the loop! I only had one bad interaction with Alpine Heating and Air. I had to check on part of the project for my septic installation team but was told by Alpine I wasn’t supposed to be there and needed to leave even though I had notified my PM and was given permission. I’m in construction and do that really didn’t bother me so I didn’t give it much thought but figured you folks would like to be informed about your trades.