Simplicity by Hayden Homes

September 2026I-5

Overall Rating: 4.0 / 5

Respondent had no comments.

September 2026I-5

Overall Rating: 5.0 / 5

They were wonderful! Great experience all around.

August 2026Southwest WA

Overall Rating: 5.0 / 5

Respondent had no comments.

August 2026Central OR

Overall Rating: 5.0 / 5

Troy, Anthony, Taylor and Reid all have been super great to work with! This team is top notch. They always had great communication.

August 2026South ID

Overall Rating: 5.0 / 5

Respondent had no comments.

August 2026I-5

Overall Rating: 4.0 / 5

Respondent had no comments.

August 2026Inland NW

Overall Rating: 4.0 / 5

At the start with the sales rep, a lot of finishing details were left out, therefore some things came as a surprise. The main focus seemed to be add on with very little info provided as to what was standard or included. Ie: windows, outlets, grout, laminate finish, indoor/outdoor lighting etc. Some issues during the build process were handled quickly and professionally, while some other bigger issues were ignored entirely, assuming they hoped we’d forget about it. (Ex: our garage floor is awful and we’ve yet to see the promised fix!) Our drywall and paint throughout is embarrassing, I also shouldn’t be cleaning paint out of my brand new floors in every single room but here we are. The drywall was so bad that it should have been torn out and redone but it seems to save time and money, ‘fixes’ were done multiple times by multiple people but to this day, there’s still visible issues in every room of the house. Someone messed up our garbage disposal location, it was cut into our quartz as a mistake or cut into our tile as a mistake (still unknown of what was supposed to be its actual location) and we’re just supposed to live with it. We were offered a soap pump as a fix-still haven’t received! There is paint all over our light fixtures, so many coats of paint were done on our doors, they stick and rip the paint off the door. On the trim throughout you can see where it was over painted thus adding paint to my floor but also when tape was removed it ripped paint off the trim, that was then repainted and it looks shoddy. I don’t mean for this to come off extremely negative, we’re still happy with the home but to this day there is still many negative aspects that are highly visible to the eye! Adding that when you ask a customer to pick a finish (satin nickel or the upgrade to black) make them aware that they’re picking door knobs, we were so disappointed to see chrome bathroom fixtures put in and referred back to the contract where we selected satin nickel, and were met with oh that’s not what we were talking about! Now we have to fork over a good chunk of money to sway all plumbing fixtures to satin nickel because the chrome is awful! You also would have had me on an upgrade charge had I know that you painted the faces of laminate counters and didn’t put a laminate face, the ‘paint matched’ face looks absolutely awful!

August 2026Inland NW

Overall Rating: 4.0 / 5

Simplicity does a great job through its use of project managers in establishing a development timeline, communication with homeowners, coordination between subcontractors. As with any construction project, we did experience some problematic areas, or product defects as well as workmanship issues, especially regarding finish work And painting. Overall, we love the Home, we feel the price point is too high for the end product, but the human side of working with Simplicity provides a trusted level of comfort knowing that they truly want you to be happy with your home.

August 2026I-5

Overall Rating: 5.0 / 5

I have built a total of 5 Homes with simplicity and have nothing but a above and beyond experience every build.

August 2026Central OR

Overall Rating: 4.0 / 5

The ratings listed above would be lower if it wasn't for our project manager Mike. The beginning of the process was very frustrating at times due to the lack of knowledge of our salesman. He had recently started in the sales department and in our opinion should have had a more seasoned salesman mentoring him. This would have helped some of our frustrations in the building process also. Once the building process started Mike was amazing to work with and all the trades were super friendly, respectful and did quality work except for the plumbers. The plumbers had to comeback multiple times to fix their work to meet code and plan specs. At one point we wrote an email to the Simplicity team stating that the plumbers were not allowed back until our project manager was back from vacation. It was extremely frustrating to be in a situation like that during a time that is supposed to be a happy/exciting part of life. Once Mike came back from vacation he had to argue and even kicked one of the plumbers off the job just to get the plumbing done right. As a homeowner I would pay more to get a more quality, caring and respectful plumbing company. When the trim was being done we found out that the bathroom towel bars/rings, faucets and tub/shower trims were all chrome but the light fixtures, cabinet handles and door knobs are all brushed nickel. Then when the mirrors were installed the spare bathroom mirror goes across the entire vanity, but the master bathroom mirror is split into 2 pieces and no mirror at the makeup counter. This is a lack of communication, salesman knowledge and overall attention to detail from the entire Simplicity team. Overall we are happy with how things turned out and have a tremendous respect/gratitude for Mike and definitely believe that if it wasn't for Mike things would have turned out differently.

July 2026Central OR

Overall Rating: 5.0 / 5

From start to finish our experience was stellar and so much faster than expected. Shout out to Sales Coordinator, Troy, and Project Managers, Anthony and Taylor. Top shelf!

July 2026Inland NW

Overall Rating: 5.0 / 5

Please do not let your subs paint beyond daylight hours. Too many miss d spots or runs with the paint