4.3

Move-In Experience Survey (30-90 days post move-in)

5880 CUSTOMER REVIEWS

  • 5 star

    56.8%

  • 4 star

    26.0%

  • 3 star

    10.4%

  • 2 star

    4.0%

  • 1 star

    2.9%

4.3

Quality of Home

4.2

Quality of Experience

4.2

Caring Displayed

4.3

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Edgewater Ph 5 SFD, November 2023

5

Review of Overall Experience

My experience included a projected date of completion of August 1st. Nothing was in writing about the completion of the home, but I did receive verbal communications that my home may be done sooner than that. I never got any updates in writing. I then found out that my home would be done at the end of June. This caused a problem for me to sell my existing home since the completion of the new home was a month sooner than I was originally told. Everything worked out in the end but because of the new timeline, I was at risk of losing my earnest money of $15,000.

Marlboro Ridge, November 2023

5

Review of Overall Experience

I had a generally pleasant experience with Stanley Martin during this process. I started the process with Loven and he was great and made the experience great for me. He was incredibly responsive and great and made sure I got everything I needed during the process. Loven really made the entire process great for me and my ratings would be more in the middle without him.