Overall Star Rating
4.4 / 5 from 10,928 surveys
Rating distribution
Based on 10928 surveys
Quality of Home
4.3 / 5
Quality of Experience
4.3 / 5
Caring Displayed
4.3 / 5
Overall Responsiveness
4.4 / 5
Recent survey feedback
Show Latest →May 2026The Woodlands TH
Overall Star Rating: 5.0 / 5
Overall great experience, I was a little rushed to closing by the team but I am satisfied nonetheless.
May 2026The Overlook at Westmore SFD
Overall Star Rating: 4.0 / 5
Overall, we are very happy with the process of building and buying our Stanley Martin home. The floor plan was so nearly perfect for our needs it was way above the many other resale homes we'd looked at. The location of the neighborhood is fantastic, although we could have wished for larger individual lots. Throughout the building process we were able to stay involved and any questions or concerns we had were generally addressed in a timely manner, tho we definitely had to be persistent at times. Our only serious complaint is with the Stanley Martin recommended lender. The Novotny Team were pushy and unhelpful, they kept threatening us with bogus closing dates to pressure us into locking down our financing, they ordered our appraisal way too early and did not include the design updates we'd chosen which caused a major discrepancy between the sale price and the appraised value which took some doing to get reconciled, and they changed the details of our loan estimate and estimated cash to close multiple times with little or no explanation. We felt like we were being hustled and ultimately switched lenders less than a month before closing. The new lender (Bay Capital Mortgage) treated us honestly and got us a deal that was so much better than the Novotny Team's it was ridiculous, even without the supposed closing assistance bonuses. Bottom line, we will happily recommend buying and building with Stanley Martin Homes, but we will advise people to get their own financing and steer clear of the recommended lender.
May 2026Annsbury Park SFD
Overall Star Rating: 5.0 / 5
Overall good
May 2026Essence at Victorywoods Village
Overall Star Rating: 5.0 / 5
My experience has been great! Billy really went above and beyond to make sure the home buying process went well for me.
May 2026Kingsley
Overall Star Rating: 5.0 / 5
Great experience. Only downside is the communication with the current HOA.
May 2026Skylar 2o2
Overall Star Rating: 4.0 / 5
Site manager Daniel has been very helpful before during and after buying
May 2026Mill Branch TH
Overall Star Rating: 5.0 / 5
Purchasing a home can be a daunting process, but the team we worked with made it an absolute pleasure. First and foremost, our sales representative, Stephanie, was incredible. From the moment we met her, she was kind, welcoming, and genuinely invested in helping us. Her warmth and professionalism set the tone for the entire journey, and she made sure we felt supported every step of the way. The attention to detail didn't stop at the sales office. Our construction managers, Edil and Marcos, were phenomenal. They truly went above and beyond to ensure our house was perfect and ready for move-in day. Their dedication to quality and their willingness to go the extra mile to address every detail gave us total peace of mind. We couldn't be happier with our new home and the outstanding service we received. If you are looking for a team that is professional, caring, and committed to excellence, look no further. Thank you, Stephanie, Edil, and Marcos, for making our dream home a reality!
May 2026The Ridge at Longview
Overall Star Rating: 5.0 / 5
Our new home has been great, truly love the construction and community. Only exception (why rating not "5") is near the front left of porch, grade keeps eroding, may need a retaining wall or be regraded. Light rain has caused erosion, mentioned to property manager James (Skip). Please call me @ ***-***-****for follow up.
May 2026Magnolia Square West 2o2
Overall Star Rating: 5.0 / 5
I have had excellent customer service with Jason and the team here
May 2026Essence at Victorywoods Village
Overall Star Rating: 5.0 / 5
The staff and builder were really helpful during the entire process. They answered all questions and never hesitated on just giving the extra mile to ensure we were comfortable around the process.