Stanley Martin Homes

April 2026Scenic Terrace SFD

Overall Star Rating: 5.0 / 5

Very a professional and Excellent quality in construction.

April 2026The Overlook at Westmore TH

Overall Star Rating: 5.0 / 5

Taylor our Construction manager was great. Also Marcus was very helpful throughout the whole experience

April 2026The Ridge at Longview

Overall Star Rating: 5.0 / 5

Exceeded expectations

April 2026SOCA 56

Overall Star Rating: 5.0 / 5

“Ty and Andres went above and beyond to make my first home purchase a success! Not only were they helpful prior to closing, but they would routinely check in with me to see if I had any questions or needed additional help as they were still on site. I feel like they aren't my builders, but rather my neighbors at this point. I’ll be sad to see them go once the next building is complete. However, the next homeowner who has them on their build, is one lucky duck.”

April 2026Ashwood Meadows

Overall Star Rating: 5.0 / 5

The paperwork gave us a good insight towards what was entailed with buying our house. The attorney made understanding everything easy. When it came to obtaining needed documentation every person was quick and available to help! Everything was well described and marked appropriately! the experience overall with Patrick was enjoyable and easy going! we came in understanding what we were buying and he helped show us around some of the things not every first time home buying would think of. along with new regulations for Home appliances. The washer and Dryer already being apart of the house was a huge plus! it prevented even more labor on our parts having to haul heavy/bulky machines up stairs. We did end up noting some things through inspections but they have been repaired promptly under Patrick and also the warranty claim services that provided smooth process. We have enjoyed every day since moving in and await what's to come.

April 2026Wynnstone

Overall Star Rating: 5.0 / 5

Awesome

April 2026Heritage

Overall Star Rating: 2.0 / 5

. It's been 4 1/2 months since closing on December 2, 2025. It's been one problem after another. Garage floor was cracked when I came to see progress of the house. This was October 2, 2025. The garage floor had numerous cracks in it. It was pointed out and was given the standard, the cracks have to be over 3/16" for it to be covered under warranty. I was still 2 months from closing, I had no warranty at this time, since I didn't own the house yet. In addition, the inside concrete had cracks all over. This was pointed out and I was assured the flooring company would seal the floor prior to putting in flooring. I have no was of knowing is this was done or not. When I asked, I was told this was done. I wasn't able to verify it. We held up the closing for 5 hours, until repair for the garage floor was written in as part of the contract. Even with that, the garage floor was just re-done for the fourth time. We lost heating twice, on two consecutive days. HVAC came out and said the outside condensation line froze. Because it wasn't insulated. The next day lost heat again. HVAC company came back. This time the attic condensation line froze. Same issue, no insulation. Wear basically told, NC code doesn't require insulation. The next week, get up on a Sunday morning and turn the hot water on and NOTHING! I call the plumbing company. They returned the call a couple of hours later and explained that I had to open the bottom panel and use a blow dryer to defrost the connection into the tankless water heater. The person I spoke to said that the plumbing company is responsible for insulating the hot and cold water lines to a certain point and then the builder is responsible for insulating the connections into the heater. He said they probably didn't use enough insulation. He was wrong. THE BUILDER DIDN'T USE ANY INSULATION!!! At least 15 homeowners that I'm aware of, lost hot water that day. A total fail on the party of Stanley Martin. Our master bedroom floor seemed to have a low spot. Flooring company came out and said it was more of a high spot, and they would come out to grind it down. When the workers came out, they found the problem. The installers put down two different size paddings. Unbelievable. The dishwasher was not secured properly. A 3/4" screw placed into the molding to hold the dishwasher is place is not acceptable. Or took almost 5 weeks to get corrected. Apparently, a major issue with getting the dishwasher lined up and secured in the opening was caused by the countertop not being center over the lower cabinets. One side has over a 2" overhang while the other side has about 3/4". I had a structural engineer come out to check some things out. I asked him to check the attic. There were some structural issues noted. One point of concern is that there is a 4 for section of roof that might be inadequately secured. His explanation to me, is that he can lift the sheathing. He explained the area above and below is secure and that helps but this section needs to be secured better. The superintendent from the plummet company came out and said it's fine. My structural engineer said it's not. I asked for Stanley Martin to get a structural engineer to come out, but was basically told we're not going too get a structural engineer to come out for every customer that asks. The super for the lumber company sent me a copy of the plan for the roof, with the stamp of a structural engineer. Well, just because the plan is approved, didn't mean it was built that way. The cabinet under the gas cooktop was making a banging sound. The cabinet was hitting the gas line. Apparently, there was a cabinet change but no one knew about it. Someone notched out the back of the cabinet, with a dull blade, to allow the cabinet to close. Even with this rig, even though we were told repeatedly there would be no changes to the plan, the cabinet still continued to hit the gas line. It was finally braced this week, 4 1/2 months after moving in. Why did the cabinet have to be cut? Why was the plan changed, if in fact it was? Who knew about it? Did anyone know about it? Did the architect know? Was it communicated? Was the plan changed? This is the fourth house we've built in over 30 years in the Carolinas, and it is by far, the worst experience. And when issues are brought up, the customer gets lied to. A plan is made to make repairs, agreed to by the homeowner, me, and then the plan gets changed by this person and the contractor, but doesn't notify me that a change was made. The general sales manager and her assistant were good. Brandon and Solomon were good. I had 2 rules for people that worked for me: 1. Don't lie. 2. If you must lie, lie better. This has been an awful experience. Fast and cheap, in my opinion, is not a good business model.

April 2026Sunstone Preserve SFD

Overall Star Rating: 5.0 / 5

I love my home but Stanley Martin needs to stop dealings with first heritage lender because they have the worst costumer service

April 2026Windsor Reserve SFD

Overall Star Rating: 5.0 / 5

Hi I just wanted to let you know that I had a great experience in buying my house from Stanley Martin Homes. My Sales Manager (Claudia) was very professional and helpful throughout the whole buying process. Thanks to Claudia and the team.

April 2026Innovation Town Center 2o2

Overall Star Rating: 4.0 / 5

The communication between their lender and the sales team was inconsistent. A lot of times they weren’t in synch with each other, which was frustrating. Initially all of the numbers for their estimate on our home kept including $509k, they didn’t mention that was the base price until we went to sign and the final number didn’t match up. It came across as sneaky and not honest. Thankfully our realtor was also on the call with us and noticed the drastic price difference. Sometimes we felt like they weren’t being transparent and it was tough getting a straight answer from them at times. The build of the home is extremely nice, but the sales team was a headache. We recommended Stanley Martin Innovation to our good friends and they also had the same experience. Hopefully as more time goes on and more homes are built here there’s a better understanding and communication within the team.