Overall Star Rating
4.4 / 5 from 10,999 surveys
Rating distribution
Based on 10999 surveys
Quality of Home
4.3 / 5
Quality of Experience
4.3 / 5
Caring Displayed
4.3 / 5
Overall Responsiveness
4.4 / 5
Recent survey feedback
Show Latest →June 2026Tavern Hill
Overall Star Rating: 5.0 / 5
Everyone was extremely helpful. we had no issues throughout the whole process.
June 2026Madison at Buice Lake SFD
Overall Star Rating: 5.0 / 5
Overall Rob and Clayton were great! They took care of the whole process and still check in from time to time to make sure everything is okay!
June 2026Darlington
Overall Star Rating: 5.0 / 5
Angela was my sales agent. She was the best with communication and any assistance I needed. Vincent was amazing. He took his time to go through the walk-through of the home and explain everything to me and continues to be a valuable resource. Overall, I have enjoyed this experience and will definitely recommend Stanley Martin to everyone I know.
May 2026Wynnstone
Overall Star Rating: 5.0 / 5
this was the best experience ever . I am in love with my house
May 2026Garners Mill SFD
Overall Star Rating: 5.0 / 5
Mark and team are amazing! Very responsive!
May 2026Martintown Ridge SFD
Overall Star Rating: 5.0 / 5
Michele, Ben and Wyatt were responsive, respectful, and explained everything in great detail but easy to understand.
May 2026Wyndermere TH
Overall Star Rating: 5.0 / 5
The overall experience from the sales team to the construction manager and assistant manager were always responsive and had answers and solutions.
May 2026Brack Ranch SFD
Overall Star Rating: 4.0 / 5
All the process was fast thanks to the support of Stanley Martin
May 2026Bridgeport
Overall Star Rating: 1.0 / 5
Stanley Martin was not customer-focused during my experience. I did not feel valued as a customer and was treated more like a number to fill a house. Several of my concerns were dismissed, and I was provided false or misleading information throughout the process. Stanley Martin also made promises that they did not intend to fulfill. In one instance, I provided written documentation from a sales associate confirming a promised item, yet Stanley Martin still refused to install it. Additionally, I was told that a flashing detail around a vent was an “acceptable method even if it isn’t the manufacturer’s preferred method,” and they refused to correct it. Leaving this detail unchanged creates an unnecessary future maintenance item that could have easily been avoided during construction. I was also disappointed by the lack of product knowledge demonstrated by the project managers. On multiple occasions, I had to correct them by referencing and providing the manufacturer’s installation instructions for the products being installed.
May 2026The Woodlands TH
Overall Star Rating: 5.0 / 5
From the first visit to view the townhomes with Mr. Rome through closing was an amazing experience!