Overall Star Rating
4.4 / 5 from 11,164 surveys
Rating distribution
Based on 11164 surveys
Quality of Home
4.3 / 5
Quality of Experience
4.3 / 5
Caring Displayed
4.4 / 5
Overall Responsiveness
4.4 / 5
Recent survey feedback
Show Latest →July 2026Riverside Ridge
Overall Star Rating: 4.0 / 5
The finishes of the home are rather cheap for the price but the floor plans are spacious and livable.
July 2026SOCA 56
Overall Star Rating: 3.0 / 5
Overall, I am disappointed with my experience. One of my biggest concerns is the noise. During our tour of the model home, we were told that the homes were very well soundproofed. However, that has not been my experience. We hear significant thumping noises whenever the residents in the unit above us walk around. In addition, the main entrance doors and garage entry doors are self-closing with a strong pressure mechanism, and whenever a neighboring door closes, it creates a loud noise that can be heard throughout our home. There is also ongoing construction directly opposite our unit, with work beginning as early as 7:00 AM. Because the home is not as soundproof as we were led to believe, the construction noise frequently disturbs our sleep. I also feel that the footprint of the first floor is smaller than I expected. While I ultimately made the decision to purchase the home, I wish I had better understood how compact the space would feel. Another disappointment is that the thermostats are not Wi-Fi enabled. To control them remotely, I now have to purchase an additional hub, which is an unnecessary extra expense for a modern home. The kitchen is another area of concern. It receives very little natural light, and even in the morning I have to turn on the lights because the space is so dark. I was also unhappy with my experience with the preferred lender. I did not find the process professional, and it added to what was already a frustrating home-buying experience. Considering the price I paid, I do not feel the overall value matches my expectations. My biggest disappointment remains the excessive noise inside the home, followed by the lack of natural light in the kitchen. Overall, the experience has not been as positive as I had hoped.
July 2026Essence at Victorywoods Village
Overall Star Rating: 5.0 / 5
10/10 great experience
July 2026Hidden Cove
Overall Star Rating: 5.0 / 5
Very satisfied
July 2026Bridgeport Heights TH
Overall Star Rating: 5.0 / 5
Great experience from moment we procured through after sales and service
July 2026Raven Ridge Place TH
Overall Star Rating: 4.0 / 5
My experience with move in was not 5 star with issues that were not taken care of. Since that time, we have received 5 star service on issues.
July 2026Annsbury Park SFD
Overall Star Rating: 4.0 / 5
Good
July 2026Beacon at Old Peachtree TH
Overall Star Rating: 4.0 / 5
The process was fast and the team has stayed responsive which makes you feel valued and heard.
July 2026Fairview Terrace TH
Overall Star Rating: 5.0 / 5
Super smooth and all the staff were very professional
July 2026Tillery at Wilson Farms TH
Overall Star Rating: 5.0 / 5
Great !