Overall Star Rating
4.4 / 5 from 11,025 surveys
Rating distribution
Based on 11025 surveys
Quality of Home
4.3 / 5
Quality of Experience
4.3 / 5
Caring Displayed
4.3 / 5
Overall Responsiveness
4.4 / 5
Recent survey feedback
Show Latest →June 2026Gardner Heights TH
Overall Star Rating: 5.0 / 5
Penelope and David have been amazing, welcoming and very responsive. They made our experience seem less and continue to help us and communicate with us.
June 2026Williams Grove SFD
Overall Star Rating: 1.0 / 5
The primary problem resulting in the painful process of purchasing a Stanley Martin comes down to the lack of quality of the build and lack of quality control. I was assured multiple times through the process of how Stanley Martin has strict quality inspections which the homes have to pass. There is absolutely no possibility my home passed any sort of quality inspection. It was a rush job where every corner was cut and materials used that I can only assume were salvaged from a reject pile. I challenge Stanley Martin to review the quality inspection for my house. Either it was never done or it failed. I strongly suspect it wasn’t done. Every attempt to have either a copy of the report provided to me or for the build team reset and actually perform the quality inspection was rejected. Then through the process of resolving the issues, Stanley Martin took zero responsibility in ensuring the work was done correctly. It was on me to perform the inspection and point out the issues, which there were many. Most fixes required the contractor to re-visit the work at least once, most two or three times.
June 2026Shipley Homestead TH
Overall Star Rating: 5.0 / 5
My experience throughout the home buying process and after has been excellent. The willingness of the sales manager as well as the contract managers to answer all of my questions before, during and even after the purchase of my home has been amazing as I navigate getting all of my services installed on a street most don't even know exist yet.
June 2026Copper Crest TH
Overall Star Rating: 5.0 / 5
Very satisfied with everything thus far
June 2026The Retreat at Laurelbrook
Overall Star Rating: 5.0 / 5
Relatively seamless from initial showing to closing. All staff were friendly and professional.
June 2026Gardner Heights TH
Overall Star Rating: 5.0 / 5
Fantastic people and builders were very helpful and kind
June 2026Bensville Crossing
Overall Star Rating: 4.0 / 5
My sales representative Jachin was great in returning calls and answering questions. Since I've been in my home it has taken some time to get things that were not completed after having my walk through with the inspector and the Project Manager. To date, there is still one thing they have not fixed. Overall, I love my Stanley Martin home.
June 2026Pleasant Green Towns
Overall Star Rating: 5.0 / 5
Gunner made the entire process from start to finish so easy. His approach with customers was much more welcoming than we had experienced in other neighborhoods in the area.
June 2026Essence at Chestnut Ridge North
Overall Star Rating: 4.0 / 5
My experience was a little rocky due to my sales manager Laura. Luckily Barbara stepped in to handle my concerns and went above and beyond for me.
June 2026Gardner Heights TH
Overall Star Rating: 5.0 / 5
My experience was great. I dislike paperwork but the process was very smooth and open throughout. All the information was very thorough.