4.4

Move-In Experience Survey (30-90 days post move-in)

342 CUSTOMER REVIEWS

  • 5 star

    58.5%

  • 4 star

    31.5%

  • 3 star

    7.1%

  • 2 star

    2.1%

  • 1 star

    0.9%

4.4

Quality of Home

4.4

Quality of Experience

4.4

Caring Displayed

4.4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Heritage Park North, February 2026

5

Review of Overall Experience

We have been very pleased with the responsiveness and communication from the Stepping Stone team. However, we have been underwhelmed with the quality of the home. While certain warranty related items have been addressed in a timely manner, there are other things that cannot be easily addressed, such as crooked walls, air drafts from underneath the baseboards, and other similar nuances.

Harvest Creek, February 2026

5

Review of Overall Experience

We are very happy with our home. The process was fairly stress free and easy. I will say that it was difficult for my husband and I to attend several of the meetings as we both work full time & we were usually given very short notice. Additionally, we were a little frustrated that the incorrect range was installed intentionally but we were not told… we only discovered it ourselves on the day of closing. Overall we are thrilled with our new home and would recommend Stepping Stone.