I am writing to share some feedback regarding my recent experience with your team. The initial sales process with Shilo and the team was excellent. Shilo’s extensive knowledge and guidance were instrumental in helping us make decisions, which made the entire experience seamless and straightforward. Additionally, I want to commend Chris from the warranty department. He has been exceptionally knowledgeable and reliable throughout our interactions. I truly appreciate his consistent follow-up and dedication to ensuring that all outstanding items are completed. Thank you for the high level of service provided by your team.
Terrible experience dealing with construction team. After Sterling received my money no longer cared about fixing deficiencies in my home and have been ghosting me with zero communication. Would never recommend Sterling to anyone.
Sterling Homes - Calgary Response
Hi William, Thank you very much for taking the time to share your experience. We’re so pleased to hear that your sales journey with Shilo was seamless and well supported. Providing clear guidance and knowledgeable advice during such an important decision is something we truly value, and we’re glad that reflected in your experience. We also appreciate your kind words about Chris. His dedication to follow-up and ensuring outstanding items are completed is exactly the level of service we strive to provide, and we will be sure to share your feedback with him and the team. Thank you again for choosing Sterling Homes and for recognizing the efforts of our team.