This is my first new home I bought sep home it’s in framing stage I request for little upgrade with my own expenses If customer service wants it’s easily possible But seems like they don’t want to take any extra effort In my opinion if you want to grow more we have to take extra effort I have excellent experience with your warranty team specially Tricia Thanks Sterling Team
I haven't had a good experience with Sterling's responsiveness to pending tasks. More than a month since moving into the new place and I still have unfinished and unresolved issues from leftover walkthrough punch list items. What's even more annoying is that they've forced me to expect indefinite ETA dates on when these tasks would be done. I am not happy at all!