Sterling Homes - Calgary

June 2026Vermilion Hill

Overall Rating: 5.0 / 5

Respondent had no comments.

June 2026Chelsea

Overall Rating: 5.0 / 5

Respondent had no comments.

June 2026Southbow Landing

Overall Rating: 4.0 / 5

Overall the experience was really good for buying a new home. There were some odd builder’s choices in the house (for example, nothing was roughed in for potential air conditioning, the deck was not stained, cheap appliances) BUT the customer service piece was very good.

Sterling Homes - Calgary responseHi David, Thank you for your review! We're pleased to hear you had a positive overall experience and that our team provided great customer service throughout your home-buying journey. We also appreciate your feedback regarding some of the design and product selections, as it helps us continue to improve. Thank you for choosing Sterling Homes, and we hope you enjoy your new home for many years to come!

June 2026Southbow Landing

Overall Rating: 2.0 / 5

The cereal experience was terrible. It was disorganized and disjointed, and took a lot of meetings to get to where we finally had an appropriate contract. I had to catch a lot of errors made by the Sterling team. The construction manager was pleasant to deal with and attentive. However, the quality of the finishing trades is terrible. The drywall and trim in a lot of places looks like a home rental project, not a quality build by a professional builder.

Sterling Homes - Calgary responseHi Suzanne, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, particularly during the sales process and with the finishing details in your home. We appreciate your recognition of your Construction Manager and are grateful for your comments, as they help us identify opportunities to improve both our processes and the experience we provide to our homeowners. Thank you for sharing your perspective.

June 2026Painted Sky

Overall Rating: 1.0 / 5

My new house a lots of problems, 1, carpet when walking not in agood shape theres a hard spot , also in my stairs thers a noise when going up and down some sahrp edges, living floor noise when you walking, , in the garage there's a gap between concrete and the frame of the garage, about the beam on the basement the purlins beam was short not setting on the gendet beam, in my roof shingles outside flying every where during the wind, now im waiting to fix again for the shingles, more than 2 months now my grading not yet done ,my pad parking not even touch yet im still waiting , so sad my neighbor there house almost complete i waching the contractor doubg there parking pads, they asked me what about your house i said i dont know Sterling they doesn't care for there costumer to be happy purchasing this house stressful, i wish they can do like Nu vista homes they take care the costumer make it happy. Im still waiting the grading done so that i can park my trailer. Im still hoping the Sterling do it Asap. About my concern

Sterling Homes - Calgary responseHi Rolando, Thank you for sharing your feedback. We're sorry to hear that your experience has been frustrating and understand how disappointing it is to be waiting on outstanding warranty and seasonal items. We appreciate you bringing your concerns to our attention and recognize the impact that delays with grading, parking pad construction, and other repairs can have. Thank you for your patience as these items are completed, and we remain committed to resolving the outstanding work as quickly as possible.

June 2026Dawson's Landing

Overall Rating: 5.0 / 5

That was a great journey in that project with Sterling Homes. Good offres, Good deal, Good product and Nice support.

Sterling Homes - Calgary responseThank you for your kind review! We're so glad to hear you had a great experience throughout your home-building journey and were happy with our team, products, and support. Thank you for choosing Sterling Homes—we hope you enjoy your new home for many years to come!

June 2026Rivercrest

Overall Rating: 5.0 / 5

Amazing experience

Sterling Homes - Calgary responseThank you for your kind review, Denis!

June 2026Key Ranch

Overall Rating: 3.0 / 5

I would have to say that the only part that has gone smooth in the whole purchasing of our Sterling home was dealing with our sale rep Chris. Once the purchase was complete and the keys were handed over nothing has gone smoothly. The warranty team has not been responsive. They have not notified us of any of our seasonal things to be completed. They had driveway framing and cement people show up and gave us zero notification. We are not home and they needed access to our garage to complete the pouring of cement and we had to ask our neighbour to enter our home and open the garage door to prevent any issues with our driveway. She had to stop work and wait for 3 hours for them to complete. This is not acceptable. I have called our site supervisor and the warranty department several times and no one is responding to me. I got one response from a Deborah one time after 24 hours for the framing of the driveway when i called to ask what is happening. I am not happy or satisfied with the way things are happening and taking place and the lack of communication from Sterling and would like to take this matter higher.

Sterling Homes - Calgary responseHi Joni, Thank you for taking the time to share your feedback. We're pleased to hear Chris provided a positive sales experience, but we're sorry to learn that your experience after possession has not met your expectations. We understand how frustrating the lack of communication around your seasonal work and warranty concerns would be, particularly when access to your home was required without adequate notice. Your feedback is important to us, and we appreciate you bringing these concerns forward as we continue working to improve the homeowner experience.

June 2026Ambleridge

Overall Rating: 5.0 / 5

It is our first custom built home; we are very pleased with the experience from meeting Brandi and worked our way to final blueprint was great experience. During the first walk through on the house, we were on vacation and the team actually allowed our friend to do the walk through for us while facetiming us. After possession, the warranty team is very responsive and the on-site construction staffs were very friendly and provided professional advices on how to maintain the temporary walk path during heavy rain season. Overall excellent service and very caring by the staffs. Would definitely build with Sterling again for our next home when the time comes.

Sterling Homes - Calgary responseHi Francis, Thank you for your kind review. We are so happy you felt supported throughout your homebuilding journey! We hope you love your new home.

June 2026Logan Landing

Overall Rating: 4.0 / 5

It was a quiet experience, ups and downs so mixed. Their sales team taught not to trust their word or develop sense of security at any stage. Will recommend house but be very very very careful with the process.

Sterling Homes - Calgary responseHi Robin, Thank you for taking the time to share your feedback. We're pleased to hear you're happy with your home, but we're sorry to learn that aspects of your experience left you feeling this way. We strive to provide clear communication and build trust throughout the home-buying process, and we appreciate your comments as they help us continue to improve. We wish you all the best in your new home.

June 2026Harmony

Overall Rating: 5.0 / 5

We had a terrific experience building our 3rd home with Sterling Homes! Their team were very professional, patient, proactive and thorough, as usual. Their response time was very quick to any concerns and questions that we had. Even when they are busy, they make you feel like you're their only client and help you through with great detail during the design phase. We can't speak highly enough about Sterling and absolutely recommend them for your future home building experience. A++

June 2026Logan Landing

Overall Rating: 5.0 / 5

So far we are happy with the build. We r looking for the trade day. Thank you all for your hard work

Sterling Homes - Calgary responseHi Sungin, Thank you for your review! We're so glad to hear you're happy with your home so far. We appreciate your kind words and look forward to seeing you at Trade Day. Thank you for choosing Sterling Homes!