4.2

Move-In Experience Survey (30-90 days post move-in)

89 CUSTOMER REVIEWS

  • 5 star

    47.1%

  • 4 star

    37.3%

  • 3 star

    8.5%

  • 2 star

    3.9%

  • 1 star

    3.3%

4.2

Quality of Home

4.1

Quality of Experience

4.2

Caring Displayed

4.2

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Pinecreek, August 2023

4

Overall Experience

This is my first new home I bought sep home it’s in framing stage I request for little upgrade with my own expenses If customer service wants it’s easily possible But seems like they don’t want to take any extra effort In my opinion if you want to grow more we have to take extra effort I have excellent experience with your warranty team specially Tricia Thanks Sterling Team

Pinecreek, August 2023

3

Overall Experience

I haven't had a good experience with Sterling's responsiveness to pending tasks. More than a month since moving into the new place and I still have unfinished and unresolved issues from leftover walkthrough punch list items. What's even more annoying is that they've forced me to expect indefinite ETA dates on when these tasks would be done. I am not happy at all!