4.3

Move-In Experience Survey (30-90 days post move-in)

147 CUSTOMER REVIEWS

  • 5 star

    50.9%

  • 4 star

    37.1%

  • 3 star

    9.5%

  • 2 star

    1.3%

  • 1 star

    1.3%

4.3

Quality of Home

4.3

Quality of Experience

4.4

Caring Displayed

4.4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Legacy, June 2024

5

Overall Experience

Respondent had no comments.

Ambleton, June 2024

4

Overall Experience

I have found sterling home to be set in their ways instead of listening to the clients. What boggles my mind is the our driveway and steps are still not done and it's been three months now since we have moved in to our home. They are overstretched and though they may want to take care of their clients, we don't find that our issues are important to them.

Sterling Homes - Calgary Response

Thanks for your response and sounds like we need to do a better job providing proper expectations on seasonal work. The entire industry has a massive amount of seasonal work to be completed and we feel confident that we are working efficiently to complete all driveways for all our valued customers in spite of the spring wet weather challenges. We will certainly completed as soon as possible for you.