4.4

Move-In Experience Survey (30-90 days post move-in)

164 CUSTOMER REVIEWS

  • 5 star

    55.8%

  • 4 star

    32.5%

  • 3 star

    8.7%

  • 2 star

    1.5%

  • 1 star

    1.5%

4.3

Quality of Home

4.4

Quality of Experience

4.4

Caring Displayed

4.4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Wedderburn, October 2024

5

Overall Experience

From my first visit to the showhome to the day I moved into my new home the experience has been one of fun, joy and a great friendship. I am a little disappointed in the quality of the appliances in the Signature kitchen. I think they could have been a step up from the standard kitchen. The people I have met in my journey have been very knowledgeable and supportive.

Sterling Homes - Calgary Response

Hello Jacqueline, Thank you for sharing your experience and for choosing us to build your new home! We’re happy to hear that the process has been filled with fun, joy, and valuable connections along the way. We strive to ensure our Executive Kitchen adds that extra touch, so we appreciate your feedback about the appliances and will pass it along to our team. Hearing that our team helped make your journey memorable is what we aim for. We wish you all the best in your new home!

Darcy Ranch, October 2024

3

Overall Experience

I already recommended sterling to a friend, but advising them about the issues. The main one is quality. It is not the greatest for the price. Everything is an upgrade. My main concern was the house painting which have a very poor quality. If they have told me that before, I would have ask for the upgrade (I didn’t even know that it as an option). The deck is not sealed neither painted. And there is a lot things that wasn’t finished in the house before possession (neither with 30 days after possession) or done wrong. The warranty guy left here with a huge list of things to get fixed

Sterling Homes - Calgary Response

Hello Paulo, Thank you for taking the time to share your feedback with us. We are sorry to hear that we fell short of some of your expectations on quality. We take your feedback to heart and are always looking for ways we can improve in the future. Regarding any outstanding warranty items, we assure you we are working to resolve this efficiently and effectively so you can focus on enjoying your new home. If there are any items that have yet to be addressed, please reach out to our team directly so we can assist you.

BUILDER PROFILE

Sterling Homes - Calgary
37 Quarry Park Blvd SE #200
Calgary, AB
T2C 5H9
(403) 253-7476

The Foundation for a Quality Home is a Great Experience.

Quality and Value

Our homes are built with a distinguished level of detailed craftsmanship and finishing. We include standard features and finishes which create the perfect balance between style and function. Every detail of your home is important to us, from the value of the insulation behind the walls to the quality of your baseboards.

Experience

Customers are our number one priority and our knowledgeable team will guide you through every stage of the home building experience. During your build, our Sales Team will be your consistent support, along with our Construction Team and Trade Partners. We are proud to have received multiple awards for our unwavering commitment to customer service. We are always available to answer your questions and will make sure you are kept up to date on the construction progress of your home.

Innovation and Customization

Design is a constantly evolving process and we offer many different floorplans and options to personalize your new home. In addition, our Sales Team can assist you in customizing your floorplan and adding your own personal touches to make your home uniquely yours.