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Sterling Homes - Calgary

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Rating

4.3 / 5 from 193 surveys

Rating distribution

Based on 193 surveys

5 Stars
59%
4 Stars
24%
3 Stars
8%
2 Stars
5%
1 Stars
4%

Quality of Home

4.2 / 5

Quality of Experience

4.2 / 5

Caring Displayed

4.2 / 5

Overall Responsiveness

4.3 / 5

Recent survey feedback

Show All Reviews

May 2026Chelsea

Overall Rating: 4.0 / 5

Overall we are very pleased with our purchase. However we have few issues with HVAC and carpets and plumbing. We really hope these were identified early on in inspection. And we hope it will be resolved quickly too.

Sterling Homes - Calgary responseHi Rajpal, Thank you for your feedback. We're pleased to hear that you are happy with your home overall, though we're sorry to learn you've experienced concerns with your HVAC, carpets, and plumbing. We understand how important it is to have these items addressed promptly and appreciate you bringing them to our attention. Thank you for choosing Sterling Homes, and we look forward to helping resolve these concerns.

May 2026Lanark Landing

Overall Rating: 5.0 / 5

We have have a very good experience with sterling homes, well built homes and great customer service

May 2026Lewiston

Overall Rating: 5.0 / 5

Very satisfied

Sterling Homes - Calgary responseHi Florida, Thank you for your kind review, we hope you love your new home!

May 2026Sora

Overall Rating: 5.0 / 5

Everything all the time was excellent. Thanks

Sterling Homes - Calgary responseHi Samuel, Thank you for your kind review! We hope you love your new home!

May 2026Ambleton

Overall Rating: 5.0 / 5

Excellent service

Sterling Homes - Calgary responseThank you for your kind review, Asmau! We hope you love your new home.

May 2026Lewiston

Overall Rating: 5.0 / 5

Awesone

May 2026Harmony

Overall Rating: 3.0 / 5

Workmanship could be much better quality. Painting need improvement, paint drips, imperfections in walls. Floors not cleaned of paint drip. More attention to detail need to happen.

May 2026Lewiston

Overall Rating: 5.0 / 5

My experience has been amazing. We love our home and we can tell that a great deal of care went into it.

Sterling Homes - Calgary responseHi Abiodun, Thank you for your kind review! We are so happy you love your new home :)

May 2026Sora

Overall Rating: 4.0 / 5

Respondent had no comments.

April 2026Sora

Overall Rating: 5.0 / 5

The house and staff were amazing, its just the finishing paint of the interior part of the house was poorly done as we observe when we move stuff you wont notice during the walkthrough of the house

Sterling Homes - Calgary responseHi Rolly, Thank you for sharing your feedback. We’re very happy to hear you had a positive experience with both our team and your home overall. We also appreciate you bringing your concerns regarding the interior paint finishing to our attention. We understand that some items can become more noticeable once you’ve fully moved in and started settling into your home. Feedback like yours is valuable as we continue working with our trade partners to improve the overall customer experience and finishing quality. Thank you again for choosing Sterling Homes, and we hope you enjoy your new home for years to come.

April 2026Vermilion Hill

Overall Rating: 5.0 / 5

From the begining of the process till today even after we took the possession we see Sterling team gives utmost value to the customer satisfaction. Which is rare in any industry I appreciate Hussain and Tony for their professionalism.

Sterling Homes - Calgary responseHi Prabhaharan, Thank you for your kind review! We are so happy to hear you had a great experience with our team. We hope you love your new home.

April 2026D'Arcy

Overall Rating: 2.0 / 5

Sales representative was excellent but the other departments were difficult and unfortunately the customer is not permitted to communicate with other departments directly. It appeared to us that the different departments at Sterling did not communicate or work with other departments

Sterling Homes - Calgary responseHi John, Thank you for your feedback. We’re very glad to hear you had a positive experience with your Sales Representative, but we’re sorry to hear the communication and coordination between departments did not meet your expectations. Providing a seamless experience across all stages of the homebuilding journey is very important to us, and we understand how frustrating it can feel when communication does not appear aligned. Your feedback is valuable and has been shared internally as we continue working to improve collaboration and the overall customer experience across all teams. We appreciate you taking the time to share your experience with us.