4.3

Move-In Experience Survey (30-90 days post move-in)

186 CUSTOMER REVIEWS

  • 5 star

    57.5%

  • 4 star

    25.8%

  • 3 star

    8.7%

  • 2 star

    4.0%

  • 1 star

    4.0%

4.2

Quality of Home

4.2

Quality of Experience

4.2

Caring Displayed

4.2

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Lewiston, January 2026

5

Overall Experience

Respondent had no comments.

Vermilion Hill, January 2026

3

Overall Experience

-during possession people are still working in our property. Missing vent in a washroom, missing insulation in some areas of the house, seasonal work excuse not done to think it took them 1 ur to build it.

Sterling Homes - Calgary Response

Hi Dennis, Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced around your possession and the items you’ve noted. We understand how disappointing it can feel to take possession while work is still ongoing, or to discover missing items such as vents or insulation. While some exterior and seasonal items are dependent on weather conditions, we recognize that this does not lessen the inconvenience and stress it can cause, and we apologize for that experience. Your concerns are taken seriously, and we will ensure these deficiencies are properly addressed and followed through. Thank you for bringing this to our attention and for your patience as we work to resolve these matters.

BUILDER PROFILE

Sterling Homes - Calgary
37 Quarry Park Blvd SE #200
Calgary, AB
T2C 5H9
(403) 253-7476

The Foundation for a Quality Home is a Great Experience.

Quality and Value

Our homes are built with a distinguished level of detailed craftsmanship and finishing. We include standard features and finishes which create the perfect balance between style and function. Every detail of your home is important to us, from the value of the insulation behind the walls to the quality of your baseboards.

Experience

Customers are our number one priority and our knowledgeable team will guide you through every stage of the home building experience. During your build, our Sales Team will be your consistent support, along with our Construction Team and Trade Partners. We are proud to have received multiple awards for our unwavering commitment to customer service. We are always available to answer your questions and will make sure you are kept up to date on the construction progress of your home.

Innovation and Customization

Design is a constantly evolving process and we offer many different floorplans and options to personalize your new home. In addition, our Sales Team can assist you in customizing your floorplan and adding your own personal touches to make your home uniquely yours.