RECENT REVIEWS
Show All ReviewsHeartland, February 2026
Overall Experience
The buying experience was good, but the items that need repair or were not done has been not prompt. There has been many issues like the main suite bathtub - it seems like the team has been trying to do workarounds. They dug a hole in the cabinet to fill the missing spray foam in the tub, but I was told prior that right way would be to remove tiles and then add spray foam. I'm worried about leakage issues in the main suite bathtub. We had not been able to use the tub so far. Some items told in the final inspection were not taken care of and had to do again - still many things not fixed. Example the air filters have been missing from the basement filter, the humidifier water outlet was off - and we didn't find out about it until only a few days ago. The washbasin on the lower/main floor washroom - whenever someone washes hand over there -it splashes water over to the wall - and there are already water stains on the wall. Very bad design/choices for wash basin tub and tap. The inspector had flagged various cold spots and I myself have measured temperature at certain places which is colder by 6-7 Celsius. List of other items that need attention that has been written down in the deficiencies. The doors were not painted/primed on the bottom and top parts, there are certain places which still need paint. Several outlets were not properly fixed, and there should have been timer for exhaust in the secondary as well - all major builders provide that. We had hoped for better quality and service with the Sterling homes. I hope I can update my review if the warranty team still takes care of certain things.
D'Arcy Ranch, February 2026
Overall Experience
The Sterling Staff are very thorough and responsive, and go above and beyond to ensure this a great experience. Our home is perfect and any concerns were addressed immediately.
Sterling Homes - Calgary Response
Hi Colten-Lee, Thank you so much for taking the time to share your experience. We’re incredibly grateful for your kind words about our team. Providing a thorough, responsive, and supportive experience is exactly what we strive for, so it means a great deal to hear that you felt well taken care of throughout your journey. We’re especially happy to know you love your home and that any concerns were addressed promptly. Your trust in us is something we truly value. Thank you again for choosing Sterling Homes — we wish you many happy years in your perfect home!
BUILDER PROFILE
Sterling Homes - Calgary
37 Quarry Park Blvd SE #200
Calgary, AB
T2C 5H9
(403) 253-7476
The Foundation for a Quality Home is a Great Experience.
Quality and Value
Our homes are built with a distinguished level of detailed craftsmanship and finishing. We include standard features and finishes which create the perfect balance between style and function. Every detail of your home is important to us, from the value of the insulation behind the walls to the quality of your baseboards.
Experience
Customers are our number one priority and our knowledgeable team will guide you through every stage of the home building experience. During your build, our Sales Team will be your consistent support, along with our Construction Team and Trade Partners. We are proud to have received multiple awards for our unwavering commitment to customer service. We are always available to answer your questions and will make sure you are kept up to date on the construction progress of your home.
Innovation and Customization
Design is a constantly evolving process and we offer many different floorplans and options to personalize your new home. In addition, our Sales Team can assist you in customizing your floorplan and adding your own personal touches to make your home uniquely yours.
Sterling Homes - Calgary Response
Hi Navjoban, Thank you for taking the time to share such detailed feedback about your experience. We truly appreciate you outlining your concerns, as it helps us better understand where improvements are needed. Please know that our Warranty team is committed to addressing documented deficiencies and ensuring items are reviewed thoroughly. Your feedback regarding communication, repair methods, and timeliness is important and will be shared with the appropriate teams for review and follow-up. We genuinely value your patience and the opportunity to make things right. Our goal is for every homeowner to feel confident in both the quality of their home and the service they receive. We appreciate your openness to updating your review once outstanding items are resolved, and we remain committed to working toward that outcome. Thank you again for your detailed feedback.