4.3

Move-In Experience Survey (30-90 days post move-in)

174 CUSTOMER REVIEWS

  • 5 star

    56.5%

  • 4 star

    27.9%

  • 3 star

    7.8%

  • 2 star

    4.1%

  • 1 star

    3.7%

4.2

Quality of Home

4.2

Quality of Experience

4.2

Caring Displayed

4.2

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Ambleton, October 2025

4

Overall Experience

We had a good experience overall with Sterling Homes. There were a few disappointing things. The carpet work was very poorly done. There was a leak in the gas line in the basement. The paint job and the drywall work are not finished properly. Kitchen cabinets and framing were also not done properly, as the strips were coming off. It felt as though the house was rushed and quality was compromised, because it was a spec home. I would recommend that the house gets just as much attention as a custom house, as we pay the same price. Now for the goods, the en-suite bathroom is completed very well. The kitchen backsplash and the tile work are amazingly done. The Sterling Home staff was really helpful and responsive. They responded to our every request quickly and efficiently. Overall, the people we worked with were really nice but the quality of the home could have been better.

Sterling Homes - Calgary Response

Hello Shridhar, Thank you for taking the time to share your experience. While you love many of the items in your home and our team was supportive, we regret that the quality of some items did not meet your expectations. Our goal is to provide the same level of experience to all homeowners, and we take your feedback seriously. We will continue to work on improving in these areas for future homeowners. If you have any concerns that have yet to be addressed by our team, please do not hesitate to reach out.

Sirocco, October 2025

5

Overall Experience

Customer service has been exceptional. We truly appreciate the responsiveness and care we have received each step of the way.

Sterling Homes - Calgary Response

Hi Gary, Thank you for your kind review! We are so happy to hear you had a great experience. Wishing you all the best in your new home!

BUILDER PROFILE

Sterling Homes - Calgary
37 Quarry Park Blvd SE #200
Calgary, AB
T2C 5H9
(403) 253-7476

The Foundation for a Quality Home is a Great Experience.

Quality and Value

Our homes are built with a distinguished level of detailed craftsmanship and finishing. We include standard features and finishes which create the perfect balance between style and function. Every detail of your home is important to us, from the value of the insulation behind the walls to the quality of your baseboards.

Experience

Customers are our number one priority and our knowledgeable team will guide you through every stage of the home building experience. During your build, our Sales Team will be your consistent support, along with our Construction Team and Trade Partners. We are proud to have received multiple awards for our unwavering commitment to customer service. We are always available to answer your questions and will make sure you are kept up to date on the construction progress of your home.

Innovation and Customization

Design is a constantly evolving process and we offer many different floorplans and options to personalize your new home. In addition, our Sales Team can assist you in customizing your floorplan and adding your own personal touches to make your home uniquely yours.