4.3

Move-In Experience Survey (30-90 days post move-in)

184 CUSTOMER REVIEWS

  • 5 star

    57.2%

  • 4 star

    25.8%

  • 3 star

    8.9%

  • 2 star

    4.1%

  • 1 star

    4.1%

4.2

Quality of Home

4.2

Quality of Experience

4.2

Caring Displayed

4.2

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Harmony, January 2026

5

Overall Experience

1st class service from start to finish!

Sterling Homes - Calgary Response

Hi Garry, Thank you very much for your kind review! We are so happy to hear everything went great!

Lewiston, December 2025

3

Overall Experience

Build quality is not that good. Many deficiencies in the home interior. Some walls not straight and paint defects as well. Quality checks were not carried out by the builder.

Sterling Homes - Calgary Response

Hi Munir, Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with the quality of your home did not meet expectations. This is not the level of workmanship or quality control we strive for, and we understand how frustrating it is to notice deficiencies such as wall alignment and paint concerns after taking possession. We take all feedback seriously, as it helps us improve our processes and reinforce the standards we hold ourselves and our trade partners to. We appreciate the opportunity to review your concerns in more detail and work toward a resolution where possible. Please reach out to our Warranty team directly so we can ensure your items are properly reviewed and addressed. Thank you again for bringing this to our attention.