4.1

Move-In Experience Survey (30-90 days post move-in)

81 CUSTOMER REVIEWS

  • 5 star

    45.8%

  • 4 star

    48.3%

  • 3 star

    5.1%

  • 2 star

    0.8%

  • 1 star

    0.0%

4.1

Home Quality

4.2

Overall Service

2.8

Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

EdenWylde, August 2020

5

Liked Most

I would change the Design Centre process slightly to allow buyers more time for selections, and more access to the designers.

Would Change

Excellent sales service by Mark Creighton and the EdenWylde sales team. As a first-time home buyer, I did not know much about the home buying process. Mark explained everything and took the time to answer my questions. He gave me clear, honest answers and was always available throughout the whole process. The entire sales team was very friendly and approachable. I felt very comfortable from the moment I first entered the sales centre. Their approach was a major factor in my decision to buy a Tartan home. In addition, I found Tartan't designs and floorplans excellent - they are spacious and functional for everyday living. I also was impressed by the model homes - I really liked the fact that one model home was designed using the available standard features.

EdenWylde, August 2020

3.5

Liked Most

I would have my home properly inspected before closing, have the PDI items attended to, and prevent the basement flood from occurring.

Would Change

The deposit structure and the price per square foot.

BUILDER PROFILE

Tartan Homes
233 Metcalfe Corporation
Ottawa, ON
K2P 2C2

Tartan homes are built better, look better and live better than other homes on the market today. But we don’t simply make that claim. We demonstrate it with very specific ways in which a Tartan home delivers more value on the biggest investment you’ll ever make

Taking care of customers – from the moment they first engage with us until long after they move into their new home – is central to everything we do at Tartan. Our staff are trained to work closely with customers to understand their lifestyle and family needs now and in the future.