3.9

Move-In Experience Survey (30-90 days post move-in)

87 CUSTOMER REVIEWS

  • 5 star

    37.9%

  • 4 star

    48.4%

  • 3 star

    10.5%

  • 2 star

    2.4%

  • 1 star

    0.8%

3.9

Home Quality

4

Overall Service

2.6

Time Taken to Correct Items

4.2

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Findlay Creek, June 2021

4

Liked Most

layout and quolity.

Would Change

no

Russell Trails, June 2021

3.5

Liked Most

Respondent had no comments.

Would Change

Service coordination has not been great so far. Contractors are scheduled and don’t come, or say they will come back and don’t. Initial finishing has been disappointing. Paint and drywall was not good. Whole house needed mudding and re painting. Communication that all contractors are coming in one day was not given. Leading to us taking days off work to be at home only to just wait by the door to no one coming. Contractors themselves are pleasant, just lots of “I’m not surprised” looks when we describe what we were told vs what’s happening.