4.1

Move-In Experience Survey (30-90 days post move-in)

99 CUSTOMER REVIEWS

  • 5 star

    54.2%

  • 4 star

    37.3%

  • 3 star

    8.4%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.1

Home Quality

4.2

Overall Service

3.2

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Russell Trails, December 2018

4.5

Liked Most

I like that the home was built above code for energy efficiency. The prompt and friendly service from all departments has also been a pleasure.

Would Change

If it were possible to split the long day of picking finishes, that would have been helpful

Russell Trails, December 2018

4.5

Liked Most

The home design and thought to energy efficiency

Would Change

The hot water piping for insulated copper. Too much water is wasted as the hot water must be run for 2 + minutes before warm water is available. The rental contract for the tankless water heater came as a shock. The contract is way to complex and demanding of both personal information and rights to share financial information. It appears designed to encourage buyout by the renter.