3.6

Move-In Experience Survey (30-90 days post move-in)

14 CUSTOMER REVIEWS

  • 5 star

    18.8%

  • 4 star

    43.8%

  • 3 star

    18.8%

  • 2 star

    18.8%

  • 1 star

    0.0%

3.8

Quality of Home

3.3

Quality of Experience

3.3

Caring Displayed

3.4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Central Texas, October 2023

4

Review of Overall Experience

Respondent had no comments.

Gulf Coast, October 2023

2

Review of Overall Experience

We were 3 months behind where we should have been. I didn’t even know they had Tilson Property Service till this survey. The oversight and quality was so bad they had to change my general contractor half way in when damage was already done. We had to discover all of the issues and mistakes. It’s like they didn’t even read our plans in some cases. I even found a foundation measurement issue the day before they poured. I moved in 2 months ago and we have already had an appliance leak, multiple warranty calls, and there are still things not fixed from before the close. I will never build with Tilson again.