3.4

Move-In Experience Survey (30-90 days post move-in)

8 CUSTOMER REVIEWS

  • 5 star

    30.8%

  • 4 star

    23.1%

  • 3 star

    23.1%

  • 2 star

    0.0%

  • 1 star

    23.1%

3.9

Quality of Home

2.8

Quality of Experience

3.3

Caring Displayed

3.3

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Brazoria, August 2022

4

Review of Overall Experience

We chose to build in a busy time for Tilson. So we didn’t get the quality of craftsmenship as expected. Communication at the start with the first superintendent was subpar but the new guy Chris really did his best to turn things around and was very responsive and got things done.

Galveston, July 2022

1

Review of Overall Experience

Tilson took almost over 20 months to build this house and in the end we had to just accept several major issues as is (examples: concrete surface breaking up in some areas and not floated out smooth in garage, paint issues due to excessive number of coats applied and still feels sticky on closet shelves). Overall terrible craftsmanship and compensation for unrepairable concrete was not a fair amount.