3.8

Move-In Experience Survey (30-90 days post move-in)

11 CUSTOMER REVIEWS

  • 5 star

    40.0%

  • 4 star

    13.3%

  • 3 star

    40.0%

  • 2 star

    0.0%

  • 1 star

    6.7%

4.3

Quality of Home

3.3

Quality of Experience

3.5

Caring Displayed

3.6

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Brazoria, April 2022

1

Review of Overall Experience

Nightmare

Aransas, April 2022

5

Review of Overall Experience

Love the house. 16 months to build too long, and the communication between designing and engineering and subs lacking.

Tilson Homes Angleton Response

Thank you for your feedback, Sara. We appreciate that you chose to share your experience with us! I'm sorry to hear about the communication issues you experienced--we take these comments seriously and will make sure they reach our teams so we can address them. We know the timeline was not what anyone expected and we appreciate your patience with us in these unprecedented times. We're happy to hear that you love your new home, and hope this means it was worth the wait. If there's anything else we can do for you while living here or during the build process, please don't hesitate to let us know.