4.5

Move-In Experience Survey (30-90 days post move-in)

42 CUSTOMER REVIEWS

  • 5 star

    76.6%

  • 4 star

    19.1%

  • 3 star

    4.3%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.5

Home Quality

4.5

Overall Service

3.9

Time Taken to Correct Items

4.4

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Gillespie, January 2021

5

Liked Most

I appreciated how Chauncey kept us in the loop of what was going on with our home. He would call or text every Friday to let us know the next step was going to be on our build. Very friendly and personable.

Would Change

Respondent had no comments.

Medina, December 2020

3.5

Liked Most

I likes that you could change anything in the plan to fit your needs, but the home that was built should have been better.

Would Change

Tilson needs better sales consultants than Mallory Martinez. She would never answer our calls about issues and Construction Manager could not reach her either. Tilson is far from a quality custom home builder. The quality of work done in this home was sub par.