4

Move-In Experience Survey (30-90 days post move-in)

11 CUSTOMER REVIEWS

  • 5 star

    58.3%

  • 4 star

    33.3%

  • 3 star

    0.0%

  • 2 star

    0.0%

  • 1 star

    8.3%

4

Home Quality

4

Overall Service

2.4

Time Taken to Correct Items

3.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Milam, January 2021

4

Liked Most

We love our floorplan. We made a few modifications that suit us better and they work well.

Would Change

Trash clean up and containment during construction was poor. Foreman seemed very overworked. He said to call or text anytime with concerns but would take days or even weeks to respond. He was easy to work with when he was available. Craftsmanship was of a much higher quality on our previous Tilson home. We are very disappointed in that respect. Punch list has yet to be completed. We have had to ask multiple times to have items repaired. The sales office offered little assistance after we signed the contract.

Leon, October 2020

3.5

Liked Most

Respondent had no comments.

Would Change

Painter was horrible and left so many mistakes. Over 30 mistakes.