4.3

Move-In Experience Survey (30-90 days post move-in)

12 CUSTOMER REVIEWS

  • 5 star

    71.4%

  • 4 star

    21.4%

  • 3 star

    0.0%

  • 2 star

    7.1%

  • 1 star

    0.0%

4.5

Home Quality

4.1

Overall Service

4.1

Time Taken to Correct Items

3.9

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Central Texas, November 2018

1.5

Liked Most

Legitimately nothing, this has been the worst buying experience I've ever dealt with. Having to do change order after change order EVEN GOING BY THE SALES ASSOCIATES RECCOMENDATIONS this house was not even close to being worth the price I paid. I will actively tell people that are in the market for a new home to avoid Tilson, just to save them the same headache I dealt with for a year.

Would Change

First thing, hire workers who don't use the the bathroom of the house they're building and leaving urine on the seat of the toilet. Second thing, hire builders who aren't going to drink a twelve pack of beer everytime they're working on a house. Third thing, hire sale associates who aren't condescending towards buyers using their services and make the customer feels like they're lesser. Fourth thing, if a worker quits in the middle of getting a home built, give the buyer a heads up instead of making them wait a month without any contact.

Central Texas, November 2018

4.5

Liked Most

Having the ability to take a floor plan and move it around to customize it to our needs. Tilson was very accommodating.

Would Change

While planning the floor plan and the electrical / Plumbing design it became very confusing. My lack of knowledge of where I may need lights or switches is lacking. I found that I had to have a lot of change orders because of that.