4.1

Move-In Experience Survey (30-90 days post move-in)

18 CUSTOMER REVIEWS

  • 5 star

    63.2%

  • 4 star

    10.5%

  • 3 star

    10.5%

  • 2 star

    5.3%

  • 1 star

    10.5%

4.6

Quality of Home

3.9

Quality of Experience

4.2

Caring Displayed

3.9

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Falls, April 2022

3

Review of Overall Experience

It was very frustrating. At times we felt that there was very little respect and consideration for our property or pocket book. It seems like some of the contractors were found at the bottom of the barrell.

Tilson Homes Georgetown Response

Dear Pamela, I'm sorry to hear that your experience with Tilson Homes was not a pleasant one. I would like to take this opportunity to apologize on behalf of the company and our contractors for any frustration or stress they may have caused you during construction. We are committed to delivering an excellent customer experience, so it is upsetting when we don't live up to expectations. I can assure you that these types of issues will be addressed internally in order for us provide better service moving forward.

Navarro, March 2022

4

Review of Overall Experience

My overall experience with TILSON HOMES is less than what was hoped for or promised, but better than what most home owners experience through other home builders, and a few Tilson homeowners.