4.1

Move-In Experience Survey (30-90 days post move-in)

21 CUSTOMER REVIEWS

  • 5 star

    56.0%

  • 4 star

    28.0%

  • 3 star

    16.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.2

Home Quality

4

Overall Service

3.2

Time Taken to Correct Items

3.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Hays, March 2020

4.5

Liked Most

We love the design, all the options to change floor plans and the friendly customer service. Everyone was great from sales to Stake out to closing.

Would Change

better quality tubs and kitchen faucet

Williamson, February 2020

3.5

Liked Most

Respondent had no comments.

Would Change

Better material more knowledgeable workers the framers were not very good. Most of them were learning on the job the young guy in charge was always running around getting tools. The house is off in many places. Lack of craftsmanship is the main complaint the super didn’t know half the guys working on my house. You put your name on it and don’t know what the quality of work you are going to get from random Joe's. My drywall and texture is bad in several spots. It’s been fixed in some spots too much and looks awful my ceiling in family room looks awful. Attic door doesn’t shut right if turn attic light on I see light through it. My big windows in living room 1/2 off. I’ve had repair man come and check on stuff. Really nice guy. Still waiting on stuff to get fixed though. Don’t need him back. I know it’s not going to be perfect but the guys y’all higher should strive for quality work instead of oh the next guy will get it right and then he says I can’t fix it. Highly disappointed I was really hoping for better quality. I do have to say Michelle in the office was a pleasure to work with.