3

Move-In Experience Survey (30-90 days post move-in)

28 CUSTOMER REVIEWS

  • 5 star

    22.6%

  • 4 star

    12.9%

  • 3 star

    29.0%

  • 2 star

    9.7%

  • 1 star

    25.8%

3.5

Quality of Home

2.7

Quality of Experience

2.9

Caring Displayed

2.7

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Central Texas, May 2023

2

Review of Overall Experience

There’s not enough space to fully lay this out. Tilson’s assigned builder was in over his head from day 1. Overcommitted on ability and importance of communication throughout the process, but WAY underdelivered. We have a house we can be comfortable in, but Tilson and it’s representatives made it far, far more difficult than it should have ever been or was intended to be. Effectively zero appropriate communication, zero follow up to meet shared expectations, and zero chance we ever refer anyone to Tilson or use Tilson again. If you need more detail, feel free to reach out and ask. I’m happy I have industry experience and knowledge, otherwise who knows what would have been covered up or not corrected. Never again.

Central Texas, May 2023

5

Review of Overall Experience

Respondent had no comments.

BUILDER PROFILE

Tilson Homes Georgetown
2900 N Interstate 35 Frontage Rd
Georgetown, TX
78626
(512) 746-1779

Tilson is the family owned Build On Your Lot custom builder that more Texans trust. You find the perfect piece of land and we’ll build a beautiful home on it.

We’ve been building in Texas for over 85 years and have built a reputation for reliability, quality, and value. We’re also known for being very flexible. We encourage you to bring us your ideas or get inspired from our large library of plans. With Tilson, you get the home you want, the way you want it, built on your land from the ground up.