4

Move-In Experience Survey (30-90 days post move-in)

19 CUSTOMER REVIEWS

  • 5 star

    45.5%

  • 4 star

    45.5%

  • 3 star

    4.5%

  • 2 star

    0.0%

  • 1 star

    4.5%

4.1

Home Quality

3.8

Overall Service

3.4

Time Taken to Correct Items

3.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Central Texas, September 2019

3.5

Liked Most

Honestly, until these things mentioned above get resolved - our opinion of Tilson is won't be positive.

Would Change

The 15 or so items that needed to be repaired at the walk-thru still need to be completed!!! It's been 3 months!! My husband is having to do the work himself. Tilson has really disappointed us. Can't even get anyone to call us back. Your workers dented my new fridge. No pantry light, No electricity to outlet on porch. Front door sticks so bad you can barely open it. Bathroom clean-out was exhausting into the kitchen - smelled awful!. AC in attic is leaking cold air up there. Dining window won't close well enough to lock. The lights in the master bath had a short - could have caused a fire - husband fixed and took pictures of poor workmanship! 2 of the globes on the fan are cracked from over tightening; Tack strip at master bdrm entry pokes your feet; Knicks in kitchen cabinets and desk; kitchen drawer front very crooked; Tile grout color varies throughout the house; Paint was left on the tile; The bedroom lights flickered when you turned on the fan - husband fixed.

Central Texas, August 2019

4.5

Liked Most

The quality for the price and the easy building process.

Would Change

We closed and moved into a dirty house, definitely not move in ready and wasn’t up to any kind of standards. The garage was covered in concrete dust and burned our children’s skin on a few occasions until we sprayed the garage out.. which was extremely inconvenient since we had already moved our things in.