Our initial Sales Rep was amazing. He was on top of his game all the time. Worked very hard for us. Our home is gorgeous and we would only change 2 or 3 things, but over all 100 % perfect.
I wish we would have had a more experienced color rep. Also, we definitely needed a better lender, someone that was willing to sit down with us and explain the entire process and payment amounts that would be required: not just communicate via email.
My Salesman, Eric McKiernan, was fantastic! He broke it all down and made all the decisions manageable. I could not have done it without him giving me the confidence he would walk me through the process, and he did!! My builder, Zack Rivera, was just as awesome. He was so helpful and kind through the whole process and did a great job! I love my house!
I was most disappointed with the lady that did my color appointment. I was rushed through it, she was rude, my interests were dismissed if I did not like what she recommended. I went back several times because I was not given options on upgrades. She never offered blinds and I didn't think of it (especially building my first house on my own). Now I am trying to get blinds installed which is just a hassle.