4.6

Move-In Experience Survey (30-90 days post move-in)

23 CUSTOMER REVIEWS

  • 5 star

    91.3%

  • 4 star

    8.7%

  • 3 star

    0.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.6

Home Quality

4.5

Overall Service

4

Time Taken to Correct Items

4.9

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Gulf Coast, January 2019

4.5

Liked Most

Our initial Sales Rep was amazing. He was on top of his game all the time. Worked very hard for us. Our home is gorgeous and we would only change 2 or 3 things, but over all 100 % perfect.

Would Change

I wish we would have had a more experienced color rep. Also, we definitely needed a better lender, someone that was willing to sit down with us and explain the entire process and payment amounts that would be required: not just communicate via email.

Gulf Coast, January 2019

4.5

Liked Most

My Salesman, Eric McKiernan, was fantastic! He broke it all down and made all the decisions manageable. I could not have done it without him giving me the confidence he would walk me through the process, and he did!! My builder, Zack Rivera, was just as awesome. He was so helpful and kind through the whole process and did a great job! I love my house!

Would Change

I was most disappointed with the lady that did my color appointment. I was rushed through it, she was rude, my interests were dismissed if I did not like what she recommended. I went back several times because I was not given options on upgrades. She never offered blinds and I didn't think of it (especially building my first house on my own). Now I am trying to get blinds installed which is just a hassle.