4.5

Move-In Experience Survey (30-90 days post move-in)

24 CUSTOMER REVIEWS

  • 5 star

    83.3%

  • 4 star

    16.7%

  • 3 star

    0.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.5

Home Quality

4.5

Overall Service

4

Time Taken to Correct Items

4.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Gulf Coast, March 2019

4.5

Liked Most

Quality, staff (very professional),

Would Change

We were not an are that the ictune of home that we selected had more than one layout

Gulf Coast, February 2019

4.5

Liked Most

Our Beautiful view with all the glass across the back of the home, our stone fireplace, cathedral ceiling and how our floor plan changes actually makes a difference in the livabiliy. Our Sales rep,design consulTant,and contractor as well as stake did everything in their control to make things run as smooth as possible!

Would Change

Beveled edge tiles in niches for subway(they’re available but we’re not used, better flushing quality toilets ,better tub surfaces because mine as lost shine in what I was told forever from a cleaning crews cleanser after warranty was called in, possibly seeing more frontal communication on a transitioning home like ours we bought the San Bernardino but drafting confused it a lot with driftwoods changes to what became std after we bought into construction. Would have liked to see a more realistic sample of the stone we picked, caverock just crumbles in places, lots of wasted material maybe better material pkgs, and more up to date counter stone or quartz choices, I wanted the marble veined quartz for a classical timeless look, this stone choice was definitely the least of the less desired. And to show a person a2 1/2” thick paint sample book and then say “Remember what you part on the walls comes standard on the ceiling “ in my opinion is a waste of a swatch but then the paint says on brochure eggshell wall paint and it’s builders flat! Not to great with that at all! Also the engineer didn’t get out here before our slab started cracking in quite a few places at no fault of the contractor, but we bought the house on a slab and expected it not to be compromised like that. I pray we don’t end up with insects cracking floor tile and shifting due to that engineers late arrival,also the contractor sounded pretty worried about how everything would look during our punch walk through for when the inspector came a the man didn’t even do anything but look at exterior electrical connections and left...ok?