4.4

Move-In Experience Survey (30-90 days post move-in)

20 CUSTOMER REVIEWS

  • 5 star

    66.7%

  • 4 star

    28.6%

  • 3 star

    4.8%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.5

Home Quality

4.2

Overall Service

3.6

Time Taken to Correct Items

4.4

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

North Texas, December 2018

4.5

Liked Most

Overall easy process / finance was the best part

Would Change

Change order process/ allow credit for home owners to purchase small items (light fixtures, faucets , pulls)/ appliances are not good

North Texas, November 2018

3

Liked Most

Ability to customize to my specifications for a reasonable price. You just have to pay very close attention because there were things the sales staff missed pointing out that I should have changed.

Would Change

The sales staff was awful to work with it took several calls to the VP to get things moving. Our builder was very nice but didn’t react well to criticism or when we pointed out flaws in the construction. He wasted a good amount of time trying to push through things that weren’t acceptable like damaged cabinets.