We have still repair things. Mentioned it several times crew would come out and didn’t fix to our standards. We must have expected too much.
Lot of flexibility is the highlight of Tilson and the cost compared to a full custom home. We felt we got the flexibility of a custom home at a good price point of someone that builds at scale lie Tilson. So far, it's been a great build and love our house! The downsides were lack of clarity around options. You need a catalog of all the options folks can look at before design session. There is simply too much to look at and think about in one 4 hour session. Plus the Sales team knows some options very well and others not that much. We learned new options as we went along the process and you really want to know all the options upfront. I think you would differentiate yourselves better if you had all the ongoing presentable options online in some sort of viewable book.