4.3

Move-In Experience Survey (30-90 days post move-in)

29 CUSTOMER REVIEWS

  • 5 star

    63.3%

  • 4 star

    30.0%

  • 3 star

    0.0%

  • 2 star

    6.7%

  • 1 star

    0.0%

4.4

Home Quality

4.2

Overall Service

3.3

Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Montgomery, June 2021

3.5

Liked Most

Our builder Stan was great and is a huge asset to Tilson.

Would Change

Our sales Representative made the entire process a nightmare and I wish once we reached out to the VP he would have removed her from the building process. What was supposed to be an exciting time for us was not. She made many mistakes, added items to our build we did not previously approve and tried to tell us we were responsible for POA requirements she missed. As for the house - one think that was a huge miss was not adding under mount lighting to the cabinets next to the refrigerator and you should tell your customers that granite will be used for the shower curb instead of the chosen tile - really did not like how this turned out and would have made adjustments to our selections had we known.

Wharton, June 2021

5

Liked Most

It's a very good quality home for the price

Would Change

Nothing, I went in with an understanding that not everything would be perfect but if there was something I wanted fixed it was easy to approach my builder to get it resolved