4.4

Move-In Experience Survey (30-90 days post move-in)

445 CUSTOMER REVIEWS

  • 5 star

    70.9%

  • 4 star

    26.0%

  • 3 star

    2.6%

  • 2 star

    0.4%

  • 1 star

    0.0%

4.4

Home Quality

4.4

Overall Service

3.9

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Carrington, November 2019

4.5

Liked Most

Overall the sales staff were friendly. Construction build seems to be on par with other builders.

Would Change

Better communication with clients throughout the building process. As well, ensure that you get pricing correct the first time rather than surprise the customer with additional unexpected cost. Also painting throughout the home was not the greatest. A lot of missed spots and paint overrun splotches. There were even paint spots on the carpet.

Cranston Riverstone ZLL, November 2019

5

Liked Most

Everyone has been very approachable and helpful. If we have any problems, someone is always available to help!

Would Change

Just be more clear on the option of using Trico lawyers when purchasing a home, we found this to be a bit confusing and therefore had to use an outside firm.