While my overall experience with Trico was average, I do want to express specific disappointment with the curtain purchasing process through Sonata Design. I chose them simply because it was offered through Trico, and I assumed working with a recommended company from Trico would provide a smoother, more reliable experience — one with more peace of mind. Unfortunately, it turned out to be the complete opposite. There were multiple delays, miscommunications, and errors. After meeting and many email exchanges, I was still given a contract that listed the wrong items. On the delivery day, some items were missing, adding even more frustration to an already drawn-out process. I expected better coordination and professionalism from a Trico-recommended vendor. This experience has made me very cautious about assuming that working with builder-affiliated partners guarantees a smoother process.
Working with Trico homes was overall a good experience .