Home layout and customer service
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The way the house is build and outline was great. Very spacious design is great.
Be specific to whats cover under warranty and not. Be specific on whats cover under as is. And dont make customer feel that they are making it up if questions is ask about as is. Have a good communication between warranty people and the the people they sent. Sometimes the people they sent to home will say they will do it and warranty people will say no its not coverd. What was explained on as is house is a pin hole in the wall and small ding on appliances. I had a complaint about damage appliances and no action is taken. Very disappointed. The amount of money we pay makes us feel that its not worth it.