4

Move-In Experience Survey (30-90 days post move-in)

257 CUSTOMER REVIEWS

  • 5 star

    37.6%

  • 4 star

    39.6%

  • 3 star

    12.2%

  • 2 star

    3.6%

  • 1 star

    7.0%

4

Quality of Home

3.9

Quality of Experience

4

Caring Displayed

4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

West 83 Phase 1, January 2025

3

Review of Overall Experience

Purchased a new build home, unfortunately the construction was extremely delayed. Over 10 months from original date. In addition some of the marketing material (which was used to decide options) was not the same as the construction drawings resulting in the office being 3ft shorter than the marketing material. Communication on construction delays and the above mentioned drawing discrepancies was poor. Notification of a moved procession day was less than 30 days. Overall the sales team did the best they could to remedy the situation and the build itself was good with minor deficiencies.

Seton 2 (LP), January 2025

5

Review of Overall Experience

Great Experience