4.1

Move-In Experience Survey (30-90 days post move-in)

240 CUSTOMER REVIEWS

  • 5 star

    41.9%

  • 4 star

    37.6%

  • 3 star

    11.1%

  • 2 star

    3.0%

  • 1 star

    6.3%

4.1

Quality of Home

4

Quality of Experience

4

Caring Displayed

4.1

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Rivercrest, June 2025

3

Review of Overall Experience

While my overall experience with Trico was average, I do want to express specific disappointment with the curtain purchasing process through Sonata Design. I chose them simply because it was offered through Trico, and I assumed working with a recommended company from Trico would provide a smoother, more reliable experience — one with more peace of mind. Unfortunately, it turned out to be the complete opposite. There were multiple delays, miscommunications, and errors. After meeting and many email exchanges, I was still given a contract that listed the wrong items. On the delivery day, some items were missing, adding even more frustration to an already drawn-out process. I expected better coordination and professionalism from a Trico-recommended vendor. This experience has made me very cautious about assuming that working with builder-affiliated partners guarantees a smoother process.

PINE CREEK ZERO LOT LINE, June 2025

4

Review of Overall Experience

Working with Trico homes was overall a good experience .