4

Move-In Experience Survey (30-90 days post move-in)

363 CUSTOMER REVIEWS

  • 5 star

    40.7%

  • 4 star

    33.7%

  • 3 star

    15.6%

  • 2 star

    5.6%

  • 1 star

    4.5%

4.1

Quality of Home

3.8

Quality of Experience

3.7

Caring Displayed

3.7

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Live Oak, January 2023

4

Review of Overall Experience

I'd recommend but with warning. I know I was naive but I expected to go into an expensive house (for its size and esp. in a Built-for-fiftyfive and older seniors) , with lots of explanation on all the updates and manuals, etc. While the final walk-thru SEEMED ok, once I was living in it I was hours on the phone with the thermostat rep to get the heat up, and others to see that the garbage disposal was UNDER the sink, that the attic's ladder took at least two people to get down & still needs heavy grease, etc.. No life threating items, but as one of the last houses in Phase 3, I felt "on my own" rather than supported through the warranty complaint process

Fox Hollow, January 2023

2

Review of Overall Experience

It was a very poor experience and would not recommend buying from Truland homes.