4.2

Move-In Experience Survey (30-90 days post move-in)

65 CUSTOMER REVIEWS

  • 5 star

    54.3%

  • 4 star

    40.4%

  • 3 star

    5.3%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.2

Home Quality

4.3

Overall Service

3.4

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Riverside Singles Phase18, January 2018

4.5

Liked Most

We love the interior design and the fact that most standard items are considered upgrades with other builders. We have heard nothing but good things about Urbandale from both friends and Urbandale staff (your employees speak very highly of the company).

Would Change

Exterior options. The California series is too plain, the Horizon series was a big leap due to price.

Riverside Singles Phase18, January 2018

4

Liked Most

Lay out of the house and lot size. Sales center was helpful on answering concerns/questions.

Would Change

1) through explanation from design center representative regarding upgrades and options. If we purchase another Urbandale home in future, we would like to see a better experience during design center appointments. 2) Post PDI items still did not get fixed after moving almost 1.5 months. 3) Urbandale On-site contractors needs to address customer quires/concerns rather asking how to will fix items or asking "what do you want me to do about it!" 3)