4.2

Move-In Experience Survey (30-90 days post move-in)

64 CUSTOMER REVIEWS

  • 5 star

    47.4%

  • 4 star

    37.9%

  • 3 star

    8.4%

  • 2 star

    4.2%

  • 1 star

    2.1%

4.3

Quality of Homes

4.1

Quality of Experience

4.2

Caring Displayed

4.2

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

BCT, May 2022

5

Review of Overall Experience

This is my first new constructed home. Urbandale did a great job, from sales, design, construction to maintenance team, all super friendly and easy to work with. the only disappoint experience is the law firm that Urbandale used. it is not as the same service level as Urbandale. they are bit careless on my case and messed with the closing date and lack of response in a timely manner. but at the end, all is solved and thank you so much for many helps from Urbandale's folks. list couple name here: Leigh from sales, Dean from Design , Sara from warranty and Gerald from construction/service, they are amazing folks!

CGT, May 2022

4

Review of Overall Experience

Respondent had no comments.