RECENT REVIEWS
Show All ReviewsRVS, October 2019
Liked Most
We appreciated working with Francesca (DC) and Kathleen (Sales). They were great knowledgeable employees that helped throughout the generally painful experience.
Would Change
House not ready for PDI, numerous items (100+) on PDI & 30 day, no communication or schedule to address deficiencies, poor overall communication from Urbandale, lack of commitment to building a quality home, delivery over 5 months late.
ALC, October 2019
Liked Most
The hope that they respect and uphold their motto: ''Expect a Higher Standard''and correct these deficiencies rapidly and to satisfaction of the homeowner; once the experience is completed; a decision can be made with respect to recommending Urbandale to others. Francesca Osso from the design centre was wonderful to work with , knowledgeable, friendly and reliable.
Would Change
Deliver a home that is completed, multiple deficiencies yet to be corrected from PDI. Moved to a condo after living through three major house renovations, despite being brand new...will still have to contend with both bathrooms and entry being torn apart and redone. The home was received without a reasonably decent cleaning, in fact cleaners were present in the condo on the day we received our keys and prevented entry onto wet floors.Hours were spent scraping compound off floors and windows after move in. The tile work throughout is amateurish and grossly poor and embarrassingly inadequate in every area it was installed! Shameful waste of significant amount of upgraded tiles throughout now to be torn out: 2 different colours of grout used for each area tiled in shower and tub surround; jagged cuts; uneven grouting; uneven floors....large gaps filled with grout; uneven tile spacing. Ceiling wall compound not sanded and just painted over in select areas...Electrical switch missing in master and outlet missing in master ensuite double vanity sink..... Exterior balcony incomplete, significant window interior water leak 2 days after move in date.......cabinets incomplete, wrong size installed......mirrors incorrectly installed......Lastly, know your target market: mostly seniors or middle aged who are experienced homeowners with expectations of ''higher standards''.
BUILDER PROFILE
Urbandale Construction
2193 Arch Street
Ottawa, ON
K1G 2H5
(613) 731-6331
Urbandale Construction offers a wide-range of high quality homes built to suit all of life’s stages. Whether you’re a first-time buyer just starting the home buying journey, a modern family looking for a well thought-out floorplan with space to grow, empty nesters looking to downsize without sacrificing comfort and quality, or anyone else ready to embark on their next adventure – Urbandale has the perfect home for you!
Our 35 year history has taught us what it takes to build high quality homes. Whether your main concern is peace of mind for your family, or getting the most from your home when it’s time to sell, knowing your home was built by Urbandale will put you at ease. We consider the house as a system to ensure all the components of the home are integrated and optimized for comfort and durability. Urbandale’s sterling reputation in Ottawa is a sign our homes stand the test of time.
Awards
- 2017 Consumer Choice Award in the category "Home Builder" - Winner
- 2016 Consumer Choice Award in the category "Home Builder" - Winner
- 2015 Tarion Awards of Excellence Large Volume Category (more than 100 home possessions per year)! Finalist