4.1

Move-In Experience Survey (30-90 days post move-in)

56 CUSTOMER REVIEWS

  • 5 star

    49.4%

  • 4 star

    42.2%

  • 3 star

    7.2%

  • 2 star

    0.0%

  • 1 star

    1.2%

4.1

Home Quality

4.2

Overall Service

3

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

RVS, November 2018

4.5

Liked Most

So far the response to warranty items has been great. I had several problems in the first couple of weeks and these were generally responded to on the same day.

Would Change

I am annoyed that some things which could have easily been done before closing were not done and some are still not completed. This includes the frosting on the bathroom windows (still not done) and the caps on the railings (done after closing). Also, there were some things that never came up during the design phase which I feel could have been suggested. For example, it was suggested during the electrical walk through that a pot light would be a good idea in the basement shower. When I went ahead with this I was charged a $200 fee even though the drywall hadn't been done yet. Also, I didn't realize until PDI that the dining room light fixture is not centered over my table (due to the fact that I have a buffet against the wall). Now I will have to have an electrician move this and also repair drywall. This could have been a simple question at some point during the design process.

CWT, October 2018

4

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.