4.3

Move-In Experience Survey (30-90 days post move-in)

32 CUSTOMER REVIEWS

  • 5 star

    51.7%

  • 4 star

    32.8%

  • 3 star

    10.3%

  • 2 star

    1.7%

  • 1 star

    3.4%

4.5

Quality of Homes

4.3

Quality of Experience

4.3

Caring Displayed

4.5

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Kanata Lakes Singles Phase 9, June 2025

2

Review of Overall Experience

Urbandale Construction delivers high-quality homes when modifications are kept minimal. For those seeking a well-built, standard "cookie-cutter" home, Urbandale excels, particularly when supervised by someone like Dave, who ensures a solid build. However, their customization process is a letdown. Communication gaps between the construction team and homeowners are expected but frustrating, especially when Urbandale fails to take accountability. Instead of addressing issues transparently, they shift blame to homeowners, expecting them to understand the complexities of construction without sharing requested details. With Urbandale holding most of the leverage, homeowners are left with little control, leading to delays and disappointment.

Bradley Commons Towns Phase 4, June 2025

5

Review of Overall Experience

Everyone has been amazing. Starting with Leighann, to Jodi, Brett and Tom. All amazing people that were knowledgeable and very friendly and helpful.