Overall Rating
4.5 / 5 from 32 surveys
Rating distribution
Based on 32 surveys
Quality of Homes
4.6 / 5
Quality of Experience
4.4 / 5
Caring Displayed
4.4 / 5
Overall Responsiveness
4.5 / 5
Recent survey feedback
March 2026Riverside Singles Phase 117-1
Overall Rating: 5.0 / 5
Respondent had no comments.
February 2026Leitrim Flats Phase 1
Overall Rating: 5.0 / 5
Respondent had no comments.
January 2026Riverside Towns Phase 117-1
Overall Rating: 5.0 / 5
We found staff to be great to work with. The people who did the stairs and railings did excellent work. The assistance at the initial sales stage and design centre were absolutely wonderful. We are looking forward to resolving any outstanding issues during the follow up period under the Tarion warranty program.
January 2026Leitrim Flats Phase 1
Overall Rating: 3.0 / 5
Respondent had no comments.
December 2025The Creek Singles Phase 1
Overall Rating: 4.0 / 5
Respondent had no comments.
December 2025Leitrim Flats Phase 1
Overall Rating: 4.0 / 5
Respondent had no comments.
December 2025The Creek Towns Phase 1
Overall Rating: 5.0 / 5
Outstanding build quality and excellent service
November 2025Riverside Singles Phase 117-1
Overall Rating: 5.0 / 5
Urbandale has some of the best customer service oriented staff. Many of them go above and beyond to provide advice and make efforts to address customer concerns. Having purchased a new build from another company previously, I'm impressed by the quality of home Urbandale builds. Thank you Urbandale team!
November 2025Bradley Commons Singles Phase 4
Overall Rating: 5.0 / 5
All good, except for the customer service and pricing at design centre
October 2025The Creek Singles Phase 1
Overall Rating: 4.0 / 5
Respondent had no comments.
October 2025Leitrim Flats Phase 1
Overall Rating: 5.0 / 5
Urbandale Construction Now that I have moved into my comfortable Urbandale condominium, I would like to take this opportunity to share my reasons for choosing it. Aside from the quality construction and finishes, I chose it because of its quiet and accessible location in close proximity to shopping , restaurants and other amenities. And, also importantly, it is only a 20 minute drive to my workplace from my home. Thank you Urbandale. Sincerely, Marlene
September 2025The Creek Towns Phase 1
Overall Rating: 3.0 / 5
Respondent had no comments.