3.7

Move-In Experience Survey (30-90 days post move-in)

85 CUSTOMER REVIEWS

  • 5 star

    28.6%

  • 4 star

    45.9%

  • 3 star

    21.1%

  • 2 star

    3.8%

  • 1 star

    0.8%

3.7

Home Quality

3.7

Overall Service

2.6

Time Taken to Correct Items

3.9

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

ALC, December 2019

4.5

Liked Most

The layout of this condo is perfect for my needs. I love that they are all corner units and therefore provide maximum light.

Would Change

Entrance to garage of condo too small; also difficult to manipulate into my parking space. Insulation in living/dining/kitchen is not adequate. There are two large windows plus a glass door and it is very cool; I suspect more insulation is requires.

CGS, December 2019

4

Liked Most

-Everyone has been very friendly. -Overall, I would say Urbandale is reliable (regardless of timeliness). -Urbandale produces some of the nicest layouts in my opinion. I find the homes very functional and beautiful.

Would Change

-It would be nice if more options were offered at each stage. We requested what we knew of, but there were some items that we did not think of purchasing simply because they were never offered. -There is a lack of coordination between all of the companies involved which caused a great deal of delay and frustration. -The overall quality of materials was lower than expected. More design dollars for design upgrades should be offered. -Issues are not resolved in a timely manner.