4.4

Move-In Experience Survey (30-90 days post move-in)

323 CUSTOMER REVIEWS

  • 5 star

    72.3%

  • 4 star

    26.1%

  • 3 star

    1.6%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.5

Overall Service

4

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Smiths Crossing, December 2018

4

Liked Most

Overall it is a great process for a first time builder. They many options to fit in most budgets.

Would Change

More visits to finished styles of homes, higher end properties were only options to see finished

Veridian Homes Response

Happy to see you enjoyed our process! We work hard to provide a large selection of move-in ready homes and budget friendly options for homeowners to view. Unfortunately, we don’t build a lot of the home plans you choose, which made viewing an identical home plan challenging, but we were able to show you similar options. We apologize if this caused you any stress and will pass your feedback on for process improvement. Thank you for your feedback!

Autumn Lake, December 2018

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

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