RECENT REVIEWS
Show All ReviewsBathrooms Middleton, March 2023
Review of Overall Experience
Respondent had no comments.
Bathroom Mt. Horeb, February 2023
Review of Overall Experience
Overall we are disappointed in our experience. We are getting an end result that is close to our vision, but it was a painful process to get here. This project was contracted to take 3 months, and it has now taken more than 5 months. There were lots of mistakes throughout, several of which were within Vive's control, that delayed the project significantly. There are several details about our project that are wrong and won't be fixed, which is disappointing. We felt we had to be far too involved in pointing out issues and mistakes during this project to ensure we got the correct results. The cost incurred for this project is far too high for how much daily involvement we had to ensure correct results.
BUILDER PROFILE
Vive Home Transformations
4070 E Brigham Rd
Blue Mounds, WI
53517
(608) 437-6186
Vive Home Transformations Response
Thank you for sharing your concerns and communicating with our operations manager as we work to address them. It is clear we as a company did not deliver the client experience we intend. The Vive team, as well as our subcontractors and our suppliers, take responsibility for mistakes that were made. We hope the restitution we’ve agreed upon gives you a sense of resolution. We have taken this feedback back to our team and partners and will strive to improve our processes in the future.