4.3

Move-In Experience Survey (30-90 days post move-in)

17 CUSTOMER REVIEWS

  • 5 star

    57.9%

  • 4 star

    36.8%

  • 3 star

    5.3%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.5

Home Quality

4

Overall Service

2.2

Time Taken to Correct Items

4.1

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Harrison Lakes, September 2019

4

Liked Most

I really like the people, they are awesome and I understand they are busy but a simply email stating I have not forgot you, we will service you in 15 days or we will call you in 15 days to set up a service day and time would be satisfactory.

Would Change

Response time and follow through and follow up. If you are not able to follow up or follow through inform the home owner. I am still waiting on a faucet to be placed in my kitchen after 30 days. You send an email and there is no reply. I am unsure if it is opened, read, or just sitting in the in-box.

Harrison Lakes, August 2019

5

Liked Most

Very happy with this smaller footprint, only two of us.

Would Change

All is good!