All of the staff were friendly and responsive. Specially Jason, the supervisor of construction. He is the best guy. He made the experience much pleasant.
If the appointment scheduling was easier with builder representative it would have been great. Builder rep, was not knowledgeable in many key areas such as; 1. I asked if the interior beam can be removed without affecting structural support of the house. She said, yes we can remove it and it won’t affect the structural integrity. Later on during the final signing phase, Architecture engineer said the beam was a structural support and replacing the beam would require another beam installation. 2. Similarly, during the initial plan selection phase, when asked, Builder rep said it would be structurally possible to just increase the square footage of 1st floor without increasing the 2nd floor. Later during the final stage, Engineer said such modification is not possible. Because of this we end up paying unnecessary square footage in the second floor.
Love the details and features. Cory was great to work with. Although we did not initially want our home done 1.5 months earlier than we asked, we are glad that it was because it made moving in much better.
We would have made the garage a bit bigger on the 3rd bay. We still have not had our yard graded or seeded so we can not speak to that. As first time builders, we were not prepared for the lack of communication that occurred at times. We think that there could have been better communication.