4.5

Move-In Experience Survey (30-90 days post move-in)

13 CUSTOMER REVIEWS

  • 5 star

    53.8%

  • 4 star

    46.2%

  • 3 star

    0.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.7

Quality of Home

4.7

Quality of Experience

4.7

Caring Displayed

4.8

Overall Responsiveness

RECENT REVIEWS

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Hawley Estates, June 2020

5

Review of Overall Experience

LOVE the home and location!!! Feedback: 1. During the walk thru for outlets, tv and phone - we should have taken more time. Would have wanted outlets in the book cases, outlet in the master closet and one under the front window on the porch. 2. Walk thru prior to closing - again would have liked to take a little longer time to try things and catch things. Our master bath mirror is cracked, the screen on the slider doesn’t open/close properly, front door wasn’t fixed to par, etc. 3. The garage cement was cracked/soon after being laid. We questioned it and were told (by WHH) that they knew about it right away, but waited a week to two weeks before working with us on it. The first suggestion was to repair the cracks. On a quality/priced home the automatic should be a re-do and not put it back on the buyers lap for a decision. 4. If there is no grass in the front yard, drip lines vs sprinklers may be a more water saving approach. 5. Don’t put the hose spIcket in the garage. The pressure Release throws water all over the Floor and drywall and don’t want to open/shut the garage door to use it in/on the front yard. Make sure the bottom of the fence touches ground or close. Backfill or set the posts lower. We have dogs and needed to address this immediately as they would escape. Hauling in dirt or finding a solution quickly was a pain. With a lot of homes, in this area, I would like to see no parking on the streets (residents cars). People have garages, driveways..... use them. Too nice of an area to crowd it full of cars. A green space in the area would be nice to gather, sit (enjoy the views, neighbors).

Hawley Estates, June 2020

5

Review of Overall Experience

Most of my communication with Woodhill has been after we moved in and so far it has been really good. I've had a few repairs that need fixing that got missed by the inspector, but Woodhill took care of them without hesitation. Highly recommend!