4.4

Move-In Experience Survey (30-90 days post move-in)

25 CUSTOMER REVIEWS

  • 5 star

    73.3%

  • 4 star

    26.7%

  • 3 star

    0.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.4

Overall Service

4.1

Time Taken to Correct Items

4.9

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Brooktree, March 2019

4.5

Liked Most

All in all for a production home so far I am pleased. Please keep putting insulation between interior walls. That for me is a huge sell feature and I think it makes a difference. Also the double wall construction is a huge plus. So many builders are going single wall. I think it does make a difference. The single story ranch plans are great. One more important actually really really important thing you might do on future 1643 plan is make that master bedroom door at least a 2-8 wide. I have a very beautiful hickory airmore that was intended for a bedroom set that would not fit into the bedroom because its a 2-6 wide. A 2-8 it would have made it. When you go down a dead end hallway kick that master bedroom door out to at least a 2-8. So now the airmore is part of the living room.

Would Change

I would provide more with RV parking. Or if a lot has the space beside the house design it for RV parking. The hose bib / vacume breaker set up in the garage has to go. Myself as well as neighbor when you turn on the water with a hose hooked up. When you shut off the hose it dumps water inside the garage. I have since fixed it. I got rid of the vacume breaker. But for someone who is not handy or has a construction background this just makes no sense. I would go back to locating hose bibs outside the garage. Also just a heads up. when you walk in bare feet in the master bath from the tile to carpet in the bedroom and master bed closet you feel the tack strip underneath.

Brooktree, February 2019

4.5

Liked Most

Megan Curtis was amazing and very kind. She is a valuable asset to your company.

Would Change

I believe the communication could be a little better. Not that it was bad but communication is always a great and easy opportunity to improve.