Overall Rating
3.9 / 5 from 46 surveys
Rating distribution
Based on 46 surveys
Quality of Home
3.9 / 5
Quality of Experience
3.7 / 5
Caring Displayed
3.6 / 5
Overall Responsiveness
3.7 / 5
Recent survey feedback
March 2026Creekview
Overall Rating: 5.0 / 5
Respondent had no comments.
March 2026Rangeview
Overall Rating: 3.0 / 5
No Quality work
March 2026Harmony
Overall Rating: 5.0 / 5
AMAZING! Graham and Lisa especially were so great to work with.
February 2026Harmony
Overall Rating: 5.0 / 5
Respondent had no comments.
February 2026Rockland Park
Overall Rating: 4.0 / 5
Respondent had no comments.
February 2026Harmony
Overall Rating: 5.0 / 5
Our home is well built with quality finishings. We are pleased with that. However, to get here was challenging. The sales staff were very slow to respond to questions, almost always had to be prompted to responded after a week of waiting for a response. That needs to improve. While we would recommend Baywest homes we are concerned that sales staff need to understand that they are important to the process and the lack of responsiveness stays with the buyer for a long time
February 2026Harmony
Overall Rating: 5.0 / 5
The Baywest team has been amazing to deal with, before and after possession. I am a big ambassador for them as I am extremely pleased with the overall experience thus far.
January 2026Mahogany
Overall Rating: 5.0 / 5
The worst company to build with love the home, hate the company and service
January 2026Rockland Park
Overall Rating: 5.0 / 5
In general we were pleased with the overall process involved with the design and building of our new home. I am unsure that all of the trades performed to the level that we and Baywest expected.
December 2025Rangeview
Overall Rating: 4.0 / 5
The people I have dealt with at Bayhomes have been lovely for the most part but the quality of my home is terrible and I’m very disappointed in the final details and quality of the home
December 2025Mahogany
Overall Rating: 4.0 / 5
Respondent had no comments.
November 2025Harmony
Overall Rating: 5.0 / 5
Overall a very great experience. A few warranty issues that were missed by individual trades, but Baywest has been quick to remedy them once brought to their attention.