3.8

Move-In Experience Survey (30-90 days post move-in)

40 CUSTOMER REVIEWS

  • 5 star

    38.5%

  • 4 star

    35.4%

  • 3 star

    9.2%

  • 2 star

    6.2%

  • 1 star

    10.8%

4

Quality of Home

3.7

Quality of Experience

3.6

Caring Displayed

3.6

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Harmony, June 2025

5

Review of Overall Experience

Baywest have been excellent to build with, the quality of their homes is spectacular and we feel really got our value for money! Graham and Lisa were so lovely, helpful and accommodating to us too!

Rangeview, May 2025

3

Review of Overall Experience

Regarding the ratings above. The Sales component was good (5 out of 6) but the Building Process (schedule etc) communication and follow up to concerns was terrible (1 out of 6) so we gave a mid-range score of 3 out of 6 above. The follow up after sales to ensure issues are addressed was very much lacking. In fact many items still remain unaddressed even now at the time of this writing (we have been in the house for 3 months).