4.2

Move-In Experience Survey (30-90 days post move-in)

222 CUSTOMER REVIEWS

  • 5 star

    44.3%

  • 4 star

    38.9%

  • 3 star

    12.2%

  • 2 star

    3.2%

  • 1 star

    1.4%

4.4

Quality of Home

4

Quality of Experience

4.1

Caring Displayed

3.9

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Stony Bluff, February 2024

2

Review of Overall Experience

Overall good to very good. I had asked to provide this feedback when the weather breaks this spring. All of my experience has been good so far except for outside items and ice formations on the inside of several windows. The window issues have been reported and we are waiting feedback. The other issues are outdoor and can’t be addressed until spring. We expect they will be handled well….

Graymoor, February 2024

5

Review of Overall Experience

JTB Homes provided a stress-free purchasing process while also providing a home we know will allow our family to grow into