4.6

Move-In Experience Survey (30-90 days post move-in)

1085 CUSTOMER REVIEWS

  • 5 star

    78.8%

  • 4 star

    13.6%

  • 3 star

    3.5%

  • 2 star

    1.5%

  • 1 star

    2.6%

4.7

Quality of Home

4.6

Quality of Experience

4.6

Caring Displayed

4.6

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Glendale Lakes, July 2021

5

Review of Overall Experience

My experience was great. Rebecca and Keith we’re great. Both provided excellent customer service . Answered all my questions. Helped navigate me through the entire process from beginning to closing . After closing on my home, Keith answered any question I had regarding the home functioning and took time to show me. You don’t receive that level of customer service after you closed on a home.

RiverstoneRanch65P2Pearln, July 2021

3

Review of Overall Experience

I've purchased a home 2 month ago, Meritage never honored there 21 days. I contacted Elizabeth advising her of my issues. She did replied back in a timely manner, she also CC project manager Chris. It's been about 1 month since my email was sent and haven't heard anything from Meritage . There's still a few cosmetic and fence is also damage. My grass in the front was also not placed correctly. I'm highly disappointed because Meritage is not honoring on there end.

BUILDER PROFILE

Meritage Homes - Houston
3250 Briarpark Dr Ste. 100A
Houston, TX
77042
855-588-6374