Overall Star Rating
4.6 / 5 from 1,751 surveys
Rating distribution
Based on 1751 surveys
Quality of Home
4.5 / 5
Quality of Experience
4.5 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show Latest →May 2026Waltons Grove
Overall Star Rating: 4.0 / 5
it has been good, the quality is not as great as said mostly the paint, there is one layer over drywall it is marks easily and torn with a sickly command hook
May 2026Station Hill 65' SF
Overall Star Rating: 5.0 / 5
Overall home is built very well. Had issues with sales over promising and the process
May 2026Skyridge 30s
Overall Star Rating: 5.0 / 5
Brett reached out to me personally to ask me to take care of the surveys. I’m glad he did because I didn’t even notice it in my email. It’s been a pleasure working with Nick before closing and Reese and a pleasure working with Brett after closing for warranty items. They all communicate well and are happy to serve the customer. Brett has gone above and beyond to clarify any issues and make sure they are taken care of in a timely manner. With marriage being a volume builder I’d expect a lower quality but have been very pleased with the management and quality of our homes.
May 2026Carlton Landing
Overall Star Rating: 5.0 / 5
Meritage team has been very helpful and responsive to my questions and concerns.
May 2026Station Hill 65' SF
Overall Star Rating: 5.0 / 5
Chase transitioned as our construction manager prior to our closing and it has been a fantastic experience working with us. He has been highly responsive, accommodating, and overall, a great person to work with. The Meritage team is very lucky to have him! Yahyaa also provided us with plenty of support
May 2026Briarcreek 50' (Cane Ridge LN)
Overall Star Rating: 5.0 / 5
I had a great experience overall. Everything went smoothly, and the customer service was excellent. The staff Britt and Mikey were professional, helpful, and made the whole process easy and stress-free. I would definitely recommend them to others, which I already have done so.
May 2026Cedarcrest TH (LN)
Overall Star Rating: 3.0 / 5
Floor creeks in upstairs bedrooms, window won’t close properly with screen in place,doors won’t close properly, front door has gap at the bottom allowing bugs to enter, electrical outlets in front room not working. So far that’s what I found.
May 2026Carlton Landing
Overall Star Rating: 5.0 / 5
We had an excellence experience. Madison was phenomenal from start to finish. We loved working with her. Grant - construction manger was AMAZING. So helpful.
May 2026Briarcreek 50' (Cane Ridge LN)
Overall Star Rating: 5.0 / 5
The experience was very easy and smooth
May 2026Briarcreek 50' (Cane Ridge LN)
Overall Star Rating: 5.0 / 5
Professional and responsive from all members of the team.