4.2

Move-In Experience Survey (30-90 days post move-in)

233 CUSTOMER REVIEWS

  • 5 star

    60.6%

  • 4 star

    19.9%

  • 3 star

    7.8%

  • 2 star

    4.3%

  • 1 star

    7.4%

4.3

Quality of Home

4.2

Quality of Experience

4.2

Caring Displayed

4.2

Overall Responsiveness

RECENT REVIEWS

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Holland Ridge 55s, November 2020

5

Review of Overall Experience

Respondent had no comments.

Holland Ridge 55s, November 2020

5

Review of Overall Experience

Outstanding experience specially with the issue of the tornado that wiped through Holland Ridge on 3 March, destroying my new home. I was very happy to see that Meritage decided to tear down my home and start over.. was the right choice to make, to ensure my final home was built with quality and lacked possible issues the tornado may have caused. Additionally, I was impressed with the outstanding service from the lead construction man Chris. He was very helpful throughout the building process providing frequent updates and useful information on the building of my new home! Exceptional job to Chris for making the new construction experience a pleasant one! I do think there is issue with sales office as there was high turn over of agents in that office holland ridge, it didn't affect my experience much since I was already in escrow waiting for my house to be built.