Overall Star Rating
4.6 / 5 from 1,772 surveys
Rating distribution
Based on 1772 surveys
Quality of Home
4.5 / 5
Quality of Experience
4.5 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show Latest →June 2026Greystone TH - 3 Story Alley
Overall Star Rating: 4.0 / 5
There are minor issues that will require a warranty claim. Now that Im in the home, Im noticing issues that could have been fixed in the walk through. Staff interaction was/is fantastic. Definitely would recommend. I appreciate that the appliances came in the home. Close was fast.
June 2026Benders Cove 70'
Overall Star Rating: 5.0 / 5
This is our first home purchase in Tennessee and working closely with both Reese and Nathan was a delight - both are exceptional at what they do and they both made the entire experience a very positive one.
June 2026Mansker Farms 60'
Overall Star Rating: 5.0 / 5
Shane B (construction manager) has been so amazing. He has gone out of his way to help us and put our mind at ease during the stressful time of purchasing a house. He has made our experience a very pleasant one. We need more people like Shane in the world!
June 2026Sycamore Grove 55' SF
Overall Star Rating: 5.0 / 5
We have very happy and satisfied with Meritage and Meritage team sales team , inspection team, loan team, escrow team and all other people from Meritage and Meritage contact team. Jeff our home inspection person is very helpful kind knowledgeable and give excellent service.
June 2026Greystone TH - Alley Load
Overall Star Rating: 5.0 / 5
It was a smooth easy process.
June 2026Avery Farms 40' (LN)
Overall Star Rating: 5.0 / 5
Nick was awesome!
May 2026Briarcreek 50' (Cane Ridge LN)
Overall Star Rating: 5.0 / 5
Salesperson was helpful to begin with but went out on medical and NO ONE followed up. Brett and Britt have been awesome!! They have made up for the other issues. Very thankful for them and Emilie with 84 Lumber
May 2026Bear Springs 45' SF
Overall Star Rating: 5.0 / 5
Chris and Angelo were both fantastic to work with. Chris was so informative on the walk through and took care of all my concerns! I couldn’t be more pleased with the home!
May 2026Avery Farms 40' (LN)
Overall Star Rating: 5.0 / 5
Our Meritage team was exceptional. Crystal our sales rep & Nick, our builder, have been so kind & knowledgable. Our loan officer Dawn made the process so easy. We’ve had a great group of people around us that made it a great experience.
May 2026Avery Farms 30' (LN)
Overall Star Rating: 5.0 / 5
Nick and Megan were great!