Overall Star Rating
4.6 / 5 from 1,756 surveys
Rating distribution
Based on 1756 surveys
Quality of Home
4.5 / 5
Quality of Experience
4.5 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show Latest →May 2026Waltons Grove
Overall Star Rating: 5.0 / 5
May 2026Crestview 51' (LN)
Overall Star Rating: 5.0 / 5
Here’s a cleaner two-paragraph version you can use: ⭐⭐⭐⭐⭐ Review for Trevor If construction managers were superheroes, Trevor would be wearing a cape made of blueprints and carrying a golden nail gun. From day one of building my new Meritage home, Trevor handled everything like an absolute legend. Questions were answered immediately, problems were solved before I even noticed them, and the entire process was smoother than I ever imagined. He somehow managed to make building a home feel stress-free, which honestly deserves an award by itself. At this point, Trevor deserves a fully paid vacation, a brand-new Lamborghini, a steakhouse dinner fit for royalty, and a free massage for carrying this entire construction process on his back. All hail the king of construction managers. The craftsmanship, communication, and attention to detail were so good that I’m seriously considering naming my firstborn son Trevor in his honor. If you get Trevor as your construction manager, congratulations — you already won the lottery. Yours Truly Spencer
May 2026Benders Cove 56'
Overall Star Rating: 5.0 / 5
I am grateful for our builder's (Nathan) attention to our needs. He has checked in on us after the sale and we are appreciative of this. I am concerned by an email I received from Angie, however, pertaining to "homeowner responsibilities that are not completed during construction and must be completed by the homeowner". Namely the following: - Caulking of all bathtubs, sinks, and faucets - Sealing grout for all flooring - Sealing shower grout with a waterproof sealer to prevent moisture migration outside of the shower - Applying silicone sealant to both the interior and exterior of all shower door tracks - Applying caulking along interior window frames - Applying exterior silicone sealant around all exterior windows These items appear to have been completed as they should be, but I am concerned that Meritage would even consider building a home that has not been properly sealed and leave it to the homeowner to make these adjustments. If it weren't for Nathan, Meritage would not have received the scores that I gave you.
May 2026Crestview 51' (LN)
Overall Star Rating: 5.0 / 5
My overall experience with Hermitage was incredible, and remains so. Melissa from the MTH mortgage team was absolutely amazing. Kim on the other hand, made this one of the most difficult processes I have been a part of. Reese, from the sales team was an absolute joy and pleasure to work along side of. She was very responsive and attentive. Trevor, has been the freshest breath of air in this process. He is caring, attentive, knowledgeable, and all-around helpful!
May 2026Avery Farms 30' (LN)
Overall Star Rating: 5.0 / 5
Our overall experience has been wonderful! Nick has gone above and beyond to help us in any way he can. He is amazing! Would definitely recommend.
May 2026Waltons Grove
Overall Star Rating: 4.0 / 5
it has been good, the quality is not as great as said mostly the paint, there is one layer over drywall it is marks easily and torn with a sickly command hook
May 2026Station Hill 65' SF
Overall Star Rating: 5.0 / 5
Overall home is built very well. Had issues with sales over promising and the process
May 2026Skyridge 30s
Overall Star Rating: 5.0 / 5
Brett reached out to me personally to ask me to take care of the surveys. I’m glad he did because I didn’t even notice it in my email. It’s been a pleasure working with Nick before closing and Reese and a pleasure working with Brett after closing for warranty items. They all communicate well and are happy to serve the customer. Brett has gone above and beyond to clarify any issues and make sure they are taken care of in a timely manner. With marriage being a volume builder I’d expect a lower quality but have been very pleased with the management and quality of our homes.
May 2026Carlton Landing
Overall Star Rating: 5.0 / 5
Meritage team has been very helpful and responsive to my questions and concerns.
May 2026Station Hill 65' SF
Overall Star Rating: 5.0 / 5
Chase transitioned as our construction manager prior to our closing and it has been a fantastic experience working with us. He has been highly responsive, accommodating, and overall, a great person to work with. The Meritage team is very lucky to have him! Yahyaa also provided us with plenty of support