Overall Star Rating
4.6 / 5 from 1,779 surveys
Rating distribution
Based on 1779 surveys
Quality of Home
4.5 / 5
Quality of Experience
4.5 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show Latest →June 2026Greystone 50' SF
Overall Star Rating: 3.0 / 5
Communications from Warranty team are great. Brett was awesome in giving a run down of how claims work etc and some good tips on how to resolve some simple ones. Other then that very disappointing quality off windows… out of 12 windows 10 are leaking and that just speaks about the material quality that Meritage is using… I should not be thinking about window replacement in a brand new home. And a basic re-sealing is not a fix, it’s just a band-aid on larger quality issues.
June 2026Waltons Grove
Overall Star Rating: 5.0 / 5
10/10 Grant has been fantastic
June 2026Crestview 51' (LN)
Overall Star Rating: 5.0 / 5
Everything is great - I hate that the walls are paper thin! Other than that, everything is great.
June 2026Benders Cove 50'
Overall Star Rating: 4.0 / 5
Reese was incredible for making sure we got exactly what we were looking for!
June 2026Avery Farms 40' (LN)
Overall Star Rating: 5.0 / 5
We’ve had a great experience with Meritage from start to finish and even after moving into our new home. Everyone has been willing to help and checks in regularly.
June 2026Benders Cove 50'
Overall Star Rating: 5.0 / 5
i have an excellent experience with meritage
June 2026Avery Farms 30' (LN)
Overall Star Rating: 5.0 / 5
It was a very smooth process. The Construction Manager was very kind, attentive and helpful, he explained and guided us through all the aspects of the house. Thank you.
June 2026Greystone TH - 3 Story Alley
Overall Star Rating: 4.0 / 5
There are minor issues that will require a warranty claim. Now that Im in the home, Im noticing issues that could have been fixed in the walk through. Staff interaction was/is fantastic. Definitely would recommend. I appreciate that the appliances came in the home. Close was fast.
June 2026Benders Cove 70'
Overall Star Rating: 5.0 / 5
This is our first home purchase in Tennessee and working closely with both Reese and Nathan was a delight - both are exceptional at what they do and they both made the entire experience a very positive one.
June 2026Mansker Farms 60'
Overall Star Rating: 5.0 / 5
Shane B (construction manager) has been so amazing. He has gone out of his way to help us and put our mind at ease during the stressful time of purchasing a house. He has made our experience a very pleasant one. We need more people like Shane in the world!