Overall Star Rating
4.6 / 5 from 1,766 surveys
Rating distribution
Based on 1766 surveys
Quality of Home
4.5 / 5
Quality of Experience
4.5 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show Latest →May 2026Briarcreek 50' (Cane Ridge LN)
Overall Star Rating: 5.0 / 5
Salesperson was helpful to begin with but went out on medical and NO ONE followed up. Brett and Britt have been awesome!! They have made up for the other issues. Very thankful for them and Emilie with 84 Lumber
May 2026Bear Springs 45' SF
Overall Star Rating: 5.0 / 5
Chris and Angelo were both fantastic to work with. Chris was so informative on the walk through and took care of all my concerns! I couldn’t be more pleased with the home!
May 2026Avery Farms 40' (LN)
Overall Star Rating: 5.0 / 5
Our Meritage team was exceptional. Crystal our sales rep & Nick, our builder, have been so kind & knowledgable. Our loan officer Dawn made the process so easy. We’ve had a great group of people around us that made it a great experience.
May 2026Avery Farms 30' (LN)
Overall Star Rating: 5.0 / 5
Nick and Megan were great!
May 2026Crestview 51' (LN)
Overall Star Rating: 5.0 / 5
Everything is great so far. Trevor was very responsive and helpful. Thank you.
May 2026Crestview 51' (LN)
Overall Star Rating: 5.0 / 5
very satisfied with the builder ( Trevor ) and the sales agent ( Tamika ).
May 2026Benders Cove 50'
Overall Star Rating: 5.0 / 5
Responsiveness in solving issues is met with competence,professionalism and follow-through
May 2026Carlton Landing
Overall Star Rating: 5.0 / 5
I am extremely angry with the loan officer and LoanDepot itself. My first loan officer was John. He originally quoted my monthly payment as something that was less than our current mortgage. Less by $200. Then the day before closing on the house, I get the closing disclosure which was $250 more than originally quoted by John. I called them about it. I talked to Paul. He told me that John has been fired and no longer works there so he will be taking the loan over from here. John had miscalculated the taxes with my payment so now my payment is $250 more a month than what John quoted me. I will stress, this is the day before I’m supposed to close. We are moving from Utah to Tennessee. We sold our house in Utah and have been staying in a hotel for the last week and a half. I had no other option than this house and this loan. You are putting a gun to my head and saying I have to accept this additional payment. If I didn’t then it would be additional thousands and thousands of dollars and months to find a new house, and try to find somewhere to stay in the mean time. When bringing this problem up with Paul the only thing he offered was a $250 Home Depot gift card. This only covers 1 month. That’s not good enough. This is a small mistake for you, but for me this is something I’m now having to deal with for the next 30 years. This is completely unacceptable. If I was told the correct payment at the beginning, than we would have made different decisions. I hope someone actually steps up to the plate to make this right by me.
May 2026Greystone 50' SF
Overall Star Rating: 4.0 / 5
There’s been some issues with closing, like not getting a 2nd garage opener, no responses from the construction manager post closing, and no keys received for the pool.
May 2026Briarcreek 50' (Cane Ridge LN)
Overall Star Rating: 5.0 / 5
My experience with Meritagee homes has been an incredible and I highly recommend future home buyers! Britt has been helpful in many ways and in my accommodation to my new house aswell .