Overall Rating
4.6 / 5 from 81 surveys
Rating distribution
Based on 81 surveys
Quality of Home
4.4 / 5
Quality of Experience
4.6 / 5
Caring Displayed
4.5 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
March 2026Orchard Ridge
Overall Rating: 5.0 / 5
Ben kept me informed on the status of the new build and Pacesetter met their building date. Greg, my project manager is a detailed and courteous person. He took care of all touch-ups therefore making my walk-through a memorable event. He continues to provide excellent customer service to me after the completion of the sale. Customer service is everything and Pacesetter is delivering that through those who work and represent their company. Ricardo Lara , the representative for the home warranty is also delivering strong and timely customer service.
March 2026Village At Manor Commons
Overall Rating: 5.0 / 5
It was a great experience I am very glad I went with a pacesetter home
March 2026Center 45
Overall Rating: 4.0 / 5
My experience with the construction manager Greg was amazing! He was very helpful in answering all the questions I had, and did a really good job in terms of the details of the house. However, I struggled with the sales manager, Summer and almost didn't buy the home because the experience with her was very unpleasant
February 2026Whisper Valley
Overall Rating: 3.0 / 5
Forced to close in November. No door pulls, bathroom cabinet upstairs looked like someone drilled on outside of door first. Weeds, weeds, weeds.
February 2026Easton Park
Overall Rating: 5.0 / 5
Very happy with our Pacesetter Home. The one story plan gives us everything we need and more. We chose the Terrace plan with the casita. We love all the windows, wide windowsills, beautiful bathrooms, etc. Joe was great to work with and gave us outstanding service during the building process and after the close.
February 2026Village At Manor Commons
Overall Rating: 4.0 / 5
Respondent had no comments.
February 2026Trace
Overall Rating: 5.0 / 5
Great people and a great experience
January 2026Orchard Ridge
Overall Rating: 3.0 / 5
The construction is below to expected I had fauns many defect in materials and unfinished construction which I had report with the construction manager that up to 2 months living in the house he has not responded
December 2025Orchard Ridge
Overall Rating: 5.0 / 5
Easy and efficient experience. Wonderful home and community
December 2025Easton Park
Overall Rating: 5.0 / 5
I love my new home. My home buying experience was amazing. My salesman Joe was so helpful and so professional, he made the entire process very easy. I loved going to the design center and had a blast with Brenda picking out my different finishes, it made all the difference to me to be able to choose. I had two job foremen, Anthony and Dan and both were exceptional, especially Dan who worked very hard to get me in my new home before Thanksgiving! Everything that was promised was delivered and any hiccups along the way were addressed immediately. A wonderful experience, a beautiful home.
December 2025Grande Estates
Overall Rating: 5.0 / 5
Everyone at Pacesetter Homes worked patiently and diligently with me to make my experience unstressed and smooth. From exploring the floor plans to moving in, the process was remarkably personable and thorough. I love my new Pacesetter home !
December 2025Trace
Overall Rating: 5.0 / 5
Respondent had no comments.