AvidCX logo

Pacesetter Homes - Austin

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Rating

4.6 / 5 from 76 surveys

Rating distribution

Based on 76 surveys

5 Stars
67%
4 Stars
27%
3 Stars
5%
2 Stars
1%
1 Stars
0%

Quality of Home

4.5 / 5

Quality of Experience

4.6 / 5

Caring Displayed

4.5 / 5

Overall Responsiveness

4.6 / 5

Recent survey feedback

April 2026Avery Centre East

Overall Rating: 4.0 / 5

Ashley and Greg were responsive. The house showing was enjoyable, as well as other times I requested to stop by. Greg has been very communicative since the move in and assisted with many requests.

April 2026Saddlecreek

Overall Rating: 4.0 / 5

Respondent had no comments.

April 2026Easton Park

Overall Rating: 5.0 / 5

Respondent had no comments.

March 2026Orchard Ridge

Overall Rating: 5.0 / 5

Ben kept me informed on the status of the new build and Pacesetter met their building date. Greg, my project manager is a detailed and courteous person. He took care of all touch-ups therefore making my walk-through a memorable event. He continues to provide excellent customer service to me after the completion of the sale. Customer service is everything and Pacesetter is delivering that through those who work and represent their company. Ricardo Lara , the representative for the home warranty is also delivering strong and timely customer service.

March 2026Village At Manor Commons

Overall Rating: 5.0 / 5

It was a great experience I am very glad I went with a pacesetter home

March 2026Center 45

Overall Rating: 4.0 / 5

My experience with the construction manager Greg was amazing! He was very helpful in answering all the questions I had, and did a really good job in terms of the details of the house. However, I struggled with the sales manager, Summer and almost didn't buy the home because the experience with her was very unpleasant

February 2026Whisper Valley

Overall Rating: 3.0 / 5

Forced to close in November. No door pulls, bathroom cabinet upstairs looked like someone drilled on outside of door first. Weeds, weeds, weeds.

February 2026Easton Park

Overall Rating: 5.0 / 5

Very happy with our Pacesetter Home. The one story plan gives us everything we need and more. We chose the Terrace plan with the casita. We love all the windows, wide windowsills, beautiful bathrooms, etc. Joe was great to work with and gave us outstanding service during the building process and after the close.

February 2026Village At Manor Commons

Overall Rating: 4.0 / 5

Respondent had no comments.

February 2026Trace

Overall Rating: 5.0 / 5

Great people and a great experience

January 2026Orchard Ridge

Overall Rating: 3.0 / 5

The construction is below to expected I had fauns many defect in materials and unfinished construction which I had report with the construction manager that up to 2 months living in the house he has not responded

December 2025Orchard Ridge

Overall Rating: 5.0 / 5

Easy and efficient experience. Wonderful home and community