4.1

Move-In Experience Survey (30-90 days post move-in)

281 CUSTOMER REVIEWS

  • 5 star

    47.5%

  • 4 star

    31.6%

  • 3 star

    9.2%

  • 2 star

    5.5%

  • 1 star

    6.1%

4

Quality of Home

3.9

Quality of Experience

4

Caring Displayed

4.1

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Whisper Valley, August 2023

4

Review of Overall Experience

Respondent had no comments.

Pacesetter Homes - Austin Response

We hope you enjoy your new home.

Easton Park, August 2023

4

Review of Overall Experience

This is our first new build home purchase so I don’t have anything to compare it to, but everything was good except for the quality of the contractors. A lot of things needed to be fixed due to things being done VERY poorly. Even basic things like painting. The cement work is a mess and it’s hard to fix something like that once it is done the first time. The floor plan reflects the price of the home, but the detailed quality of the build definitely does not. The pacesetter staff, however, has been great to work with.

Pacesetter Homes - Austin Response

Thank you for taking the time to provide your feedback. Your satisfaction is important to us, and we are disappointed we did not meet all your expectations with the quality of the work on your new home. We appreciate your kind words about our representatives you worked with. We hope you will be able to enjoy your new home.

BUILDER PROFILE

Pacesetter Homes - Austin
14400 The Lakes Blvd. Building C, Suite 200
Pflugerville, TX
78660
512-323-5252

In 2007 QUALICO started Pacesetter Homes in Austin Texas and in 2017 was recognized by Builder magazine as one of the top 10 fastest growing homebuilding companies in the US. In 2018, Pacesetter Homes entered the Dallas market. As a leader in the homebuilding industry, Pacesetter Homes welcomes many central Texans home each year. Award-winning designs, quality construction, and reliability serve as cornerstones for the Pacesetter brand. As a proud member of the QUALICO family, Pacesetter Homes also shares in a rich 70-year plus homebuilding history as one of western Canada’s most successful builders.