4.7

Move-In Experience Survey (30-90 days post move-in)

9 CUSTOMER REVIEWS

  • 5 star

    90.0%

  • 4 star

    0.0%

  • 3 star

    10.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.8

Home Quality

4.5

Overall Service

3.9

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Navarro, December 2020

3

Liked Most

Respondent had no comments.

Would Change

Our design rep was brand new and knew very little. Prices would change day to day. We would be quoted a price for something and then two days later she was wrong. Things we were told would happen did not happen. During the construction our home was treated like garbage. Trash and food was left everywhere. Even when we complained we were told it is a construction site. Water bottles were thrown in our foundation while it was being dug. And it only got worse from there. Every time someone was brought in to fix something they broke something in the process. The wood that they tried to frame with was moldy and we had to argue to get it replaced. The painters refused to sand anything and we had to argue to get that fixed. Kept being told our house would not be perfect. Not the motto a builder should use.

Ellis, December 2020

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.