3.7

Move-In Experience Survey (30-90 days post move-in)

15 CUSTOMER REVIEWS

  • 5 star

    37.5%

  • 4 star

    18.8%

  • 3 star

    25.0%

  • 2 star

    12.5%

  • 1 star

    6.3%

3.8

Quality of Home

3.1

Quality of Experience

3.3

Caring Displayed

3.3

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

North Texas, November 2023

4

Review of Overall Experience

They did a good job keeping us abreast of progress and issues and were responsive enough to issues we brought to their attention. There were a couple of things that they should definitely correct going forward such as not placing the attic dropdown stairs 1" from one wall a foot from the other. They should have also cleaned up the attic of trash and leftover scraps of wood and spray foam and such.

North Texas, November 2023

2

Review of Overall Experience

Throughout the entire process, lots of non communication and lack of response to my concerns and questions from Tilson occurred. There was never much rush to take care of me, the customer.