Move-In Experience Survey (30-90 days post move-in)


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  • 1 star



Home Quality


Overall Service


Time Taken to Correct Items


Would Recommend Builder


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Cooke, June 2021


Liked Most

I believe they work to deliver a quality home for the money, everything wasn't perfect and don't expect construction to be but they worked to make sure I was happy with the final home and truly appreciate it. I would and have recommended Tilson to friends and family

Would Change

I was extremely disappointed in the quality of the white cabinets that were installed in the kitchen. I have no issue with the color cabinets in bathroom but the kitchen cabinets are a huge disappointment. Every time someone asks about the home that is the only complaint that I have and would suggest that the sales person make buyers aware of the quality of white or change the supplier. When i was buying the home the sales associate bragged about a new supplier and how lucky I was to be signing at the time but it didn't turn out that way and since the day they were installed it was and has been a huge disappointment especially since i was told by the construction supervisor that that was the level of cabinet I had selected. This feedback should go to sales associates and recommend to homeowners I know had Darla had this information she would have guided me to upgrade but don't blame her as I trust she would have steered me to upgrade had she known. It wont help me but hopefully help someone else to avoid the disappointment. There are times when I go open the cabinets and can't help but wonder if I had pushed back more on this and not accepted these cabinets.

Brown, April 2021


Liked Most

Speed of construction

Would Change

Quality of work and attention to details. Sales representative more knowledgeable